Great website easy to navigate and find what you’re looking for, great prices and deals which you choose yourself if your not happy with flight times etc. great choice of destinations airports and add... Leggi di più
L'azienda ha risposto
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Easy booking system, had a great time with our group last year so doing it again this year. Different hotel this time. The transfer from Alicante is a bit long compared with transfers I've done in t... Leggi di più
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Booking was easy information provided was understood clearly and the payment options makes paying for a holiday easier....we haven't checked in yet or flew but upto now everything seems too be going s... Leggi di più
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From booking to.going was amazing the transfers going to the hotel was abit stressful. The driver wasn't very good and communication wasnt good at all. And took use 3 hours on the coach instead of 40... Leggi di più
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Dettagli dell'azienda
Informazioni su Sunshine Holidays
Scritti dall'azienda
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Scritti dall'azienda
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Informazioni di contatto
Regno Unito
- www.sunshine.co.uk
4,2
Molto buono
14K recensioni
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I have used Sunshine.co.uk many times…
I have used Sunshine.co.uk many times to book my holiday abroad. The website is very easy to use and the deals available are very competitive. I have had great holidays booking with this company and highly recommend them to anyone looking for a great deal.
29 luglio 2026
Risposta di Sunshine Holidays
Thanks so much Glynn — we’re thrilled you’ve found our site easy to use and our deals competitive. Great to hear you’ve enjoyed several holidays with us and would recommend Sunshine. We look forward to helping with your next trip 🙂
The Team at Sunshine Holidays
Love booking my holidays with Sunshine…
Love booking my holidays with Sunshine Holidays. It's easy to use and as a great selection . Prices are very reasonable and you can cancel your holiday and get your money back up to 28 days before your flight date. There always very helpful to. Jacqueline.
31 luglio 2026
Risposta di Sunshine Holidays
Thanks Jacqueline — so pleased you find booking easy and like our selection. Glad our prices and 28‑day cancellation give you peace of mind, and the team were helpful. We’d love to help with your next holiday 😊
The Team at Sunshine Holidays
Shocking customer service
Shocking customer service. The only person who managed to sort my and my sister family case was Karoline. She is massive credit to this company. She was the only person who looked beyond bigger picture and found problem which was reported nearly a week before our holidays. Thank you Karoline. Being not treated with respect , called a liar between lines etc it was great to be looked after by Karoline.
20 luglio 2026
Risposta di Sunshine Holidays
Hi,
Thank you for taking the time to share your feedback with us.
I'm really sorry to hear about the experience you had leading up to your holiday. I can understand how upsetting it must have been to feel that your concerns weren't taken seriously, particularly after reporting the issue well in advance.
That said, I'm so pleased to hear that one of our advisors was able to make a difference. It's wonderful to know she took the time to fully understand the situation, identify the underlying issue, and provide the support you needed.
If you would like to share any additional details or have any questions, we would be delighted to hear from you.
Thank you again for bringing this to our attention. We appreciate both your feedback and your patience throughout.
On the Beach Team
When I had booked the holiday
When I had booked the holiday, I went back to the site to look at the hotel again, and saw the price was£200 cheaper I am now going to see if a cam get a price drop .I phoned but they said no price drop because I had booked only 60days before, going on the 60th day, cheap,!! Thanks for the reply but I still do not agree with wat you say we bookt, 1st of August and not going till 30 September, surely that counts as 60, days, and should receive a price drop,
3 agosto 2026
Risposta di Sunshine Holidays
Hi
Thanks so much for sharing your feedback
We totally understand how spotting a lower price after booking can be frustrating. Holiday prices can change quite a bit depending on availability and supplier rates, and unfortunately, these fluctuations are beyond our control. The price you booked at is the one we’ve secured for your holiday, so you can relax knowing your booking is all set.
We really appreciate you choosing us and hope you have an amazing trip.
Easy to book and very good choice of…
Easy to book and very good choice of accommodation at good prices, will use again.
2 agosto 2026
Risposta di Sunshine Holidays
Thanks Chris — glad booking was easy. See you again soon! The Team at Sunshine Holidays
You had a choice of flights and dates
You had a choice of flights and dates. So you chose which airline and times that suited you
29 luglio 2026
Risposta di Sunshine Holidays
Thanks Mary, glad our flight/date choices suited you. Book again soon! 😊 The Team at Sunshine Holidays
Great Holiday prices
Easy to book, great information great prices, I always book via sunshine
31 luglio 2026
Risposta di Sunshine Holidays
Thanks Vaughan — brilliant to hear. Thanks again! The Team at Sunshine Holidays
Always book with sunshine everything is…
Always book with sunshine everything is straight forward plus it’s the cheapest.
26 luglio 2026
Risposta di Sunshine Holidays
Thanks Tracey, glad it’s easy and cheap. The Team at Sunshine Holidays
Risposta di Sunshine Holidays
Thanks Elissa — pleased it was easy. The Team at Sunshine Holidays
Hotel not fit for purpose due to pool being renovated, no alternative options provided
I've booked a couple of holidays with Sunshine Holidays previously and not had any issues. I booked my holiday to the Fairmont hotel Ajman back in September 2025 and I'm due to be travelling on Thursday 6 August 2026 and literally found out by chance last week that the hotel swimming pool is being renovated, I was never notified of this and just luck that I found out as even with a temporary pool, we can't stay at a hotel with a construction site as a family having spent so much money on the holiday.
I've spent a lot of time on live chat and trying to get through to a call advisor and live chat team have said that someone will be contacting me with some alternative hotel options.
All I have received is an email with a link to the mysushine app that tells me to cancel the hotel now would mean losing the entire cost of the holiday.
This is clearly unacceptable and someone needs to provide genuine customer support and options for us.
31 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Hi,
Thank you for taking the time to share your concerns with us, and for being a loyal Sunshine Holidays guest. We sincerely regret that you were not informed in advance about the renovation work at your hotel. We understand how disappointing and stressful it must have been to discover this so close to your travel date, especially when planning a family holiday.
We apologise for the difficulty you experienced in reaching our support team. This is not the level of service we aim to deliver. We want to assure you that our team is actively working to provide you with alternative hotel options. We understand how important it is for you to have a comfortable and enjoyable stay, and we are committed to helping find a suitable solution.
If you have any further questions or need additional assistance, please don’t hesitate to contact us. We appreciate your patience and understanding during this process.
Kind regards,
On the Beach Team
Brilliant company and very helpful.
30 luglio 2026
Risposta di Sunshine Holidays
Thanks Loretta — Sunshine Holidays team ☀️
All round great
From booking to
Our holiday, all was all fab. 3rd time booking with sunshine will defo again.
3 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks Lisa — brilliant to hear, and cheers for booking with us again! 😊 The Team at Sunshine Holidays
Cheap holiday easy booking
Cheap holiday easy booking. Flights. Seperate. Transfers. Had a problem with my bookings. It was easily sorted I've book with Sunshine quite a lot now. Highly recommend....
6 giugno 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks! Glad we sorted flights and transfers quickly — and you keep choosing us. Thanks for recommending Sunshine 🌞
The Team at Sunshine Holidays
All was going well til we arrived
All was going well til we arrived, paid for a private taxi, they couldn't fit 4 suitcases in a car, no shit, I couldn't in a standard car that's why I got an estate car, made us pay fir a minibus to take us, had no choice, would of been quicker to go on the bus and a lot cheaper, wont be tricked again like this, i paid extra through booking for transfer, 4 people, said our suitcases were big fir a hatchback car
30 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you encountered with your private taxi transfer and the inconvenience caused by having to pay extra for a minibus due to luggage space issues. We understand how frustrating this must have been, especially after paying for an estate car to accommodate your suitcases.
We are currently looking into this matter with the transfer supplier to understand exactly what happened and to ensure this is addressed properly. To assist with our investigation, if you have any receipts or evidence of the additional payment, please do share them with us.
To allow our Aftercare team to investigate this properly, please complete the form linked below with as much information as possible about the issues experienced during your holiday. Any supporting documents, photos, or additional evidence will help the team carry out a full review.
https://help.onthebeach.co.uk/hc/en-gb/requests/new?ticket_form_id=31071760293265
If you receive an error when uploading attachments, this is usually due to the file size being too large. Please try reducing the size of the files and resubmitting them.
Our goal is to resolve this for you as quickly as possible, including arranging any appropriate refund if the extra charge was not justified. We appreciate your patience and will keep you updated on the progress. Thank you for bringing this to our attention, and we hope to restore your confidence in booking with us in the future.
Nice & easy
Sunshine made the process of booking the holiday very simple.
10 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks for your kind words! Happy travels 😊 — Sunshine Holidays Team
Our holiday to Rhodes this year 2026 Rhodes holidaywas…
Our holiday to Rhodes this year was brilliant with Sunshine holidays. From the easy of booking, the price, the choice to the actual holiday all first class. Will definitely use again. Thanks
16 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks so much, Lee — we’re thrilled Rhodes was brilliant and you found booking easy. Look forward to helping with your next trip! 🌞
The Team at Sunshine Holidays
I always use sunshine holidays as they…
I always use sunshine holidays as they never disappoint
7 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks Dawn — brilliant 😊 The Team at Sunshine Holidays
I have used Sunshine Holidays once…
I have used Sunshine Holidays once before and they were very good then, I found using them this time around was really good and I can honestly say that they were even better this time around. Their website was easy to navigate and we found our holiday easily, I will definitely be using them again in the future.
13 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks so much, Tracey — we're thrilled to be even better second time around. Delighted the website made finding your holiday so easy. We look forward to helping you book again soon 😊
The Team at Sunshine Holidays
We could not fault the Hotel and the…
We could not fault the Hotel and the staff, everything and everyone where first class .
9 luglio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks Patrick — delighted the hotel and staff were first class. Team at Sunshine Holidays
Great value holidays as always had a…
Great value holidays as always had a small issue which sunshine sorted almost immediately.great feedback deserved as they never fail to provide a great service
27 maggio 2026
Non scritta su invito
Risposta di Sunshine Holidays
Thanks, Les — glad we sorted the issue quickly and you enjoyed great value. Hope to help with your next holiday 😊
The Team at Sunshine Holidays
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