Split The Bills Recensioni 

3687
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks

L'azienda ha risposto

Valutata 5 stelle su 5

Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service by Peter - quick call and solved all my issues/concerns and answered all questions patiently

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di utenze domestiche

Informazioni su Split The Bills

Scritti dall'azienda

We take away the nightmare of managing bills for students, professionals, landlords and letting agents, alike. Get a quote now

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(3687)

113 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pete was very attentive and…

Pete was very attentive and understanding when I explained to him my problem and was able to give me a clear solution that I had been worrying about!

20 gennaio 2026
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Risposta di Split The Bills

It’s great to know that your issue was solved! Thank you for the 5-star rating ✨

Valutata 5 stelle su 5

Being polite and understanding the…

Being polite and understanding the question to give the apt answer. Not justing listening but also giving the idea to help. I have contacted them more than 5 times these things never changed good work from split the bills.

19 gennaio 2026
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Thank you for the 5-star rating🧡

Valutata 5 stelle su 5

Lyndsay was very kind and helpful

Lyndsay was very kind and helpful. She emailed me promptly following the call with further information on how to proceed with the bills we received!

15 gennaio 2026
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Risposta di Split The Bills

We’re thrilled to hear you received the support you needed promptly! ✨

Valutata 5 stelle su 5

Amazing service from Lindsey

Just sorted out a refund issue and it was sorted very quickly and efficiently with Lindsay. Despite, me misinterpreting some things they were kind and tentative and sorted it quickly. Really easy and pleasant!

15 gennaio 2026
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Thanks for the positive feedback 😊

Valutata 5 stelle su 5

Peter was so nice and helpful on the…

Peter was so nice and helpful on the phone! Clearly explained everything to me and made me feel confident and reassured that split the bills were dealing with our issue!

Thank you so much Peter

15 gennaio 2026
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Risposta di Split The Bills

We appreciate you sharing this 5-star review!

Valutata 1 stelle su 5

How do people actually use this company…

How do people actually use this company to settle any bill payment? They are the worst! They haven't made any payment, my credit score is down 16 points, I have recieved a letter from the solicitors of British Gas and there is late fee payment from both Welsh and British gas.

9 gennaio 2026
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Risposta di Split The Bills

Hi Nora, we're sorry to hear about your experience. Your review has been shared with our customer support team and they're actively working to resolve this for you.

Valutata 5 stelle su 5

Amazing customer service

i believe I spoke to someone named Michael today. He had an amazing personality and really helped in getting me sorted out regarding my billing issue. Amazing customer service.

8 gennaio 2026
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We appreciate you taking the time to share your positive experience!

Valutata 5 stelle su 5

George handled my call

George handled my call. It was more of a grievance rather than an enquiry. And he was patient and kind enough to listen me out and gave the apt response to my concern. Well done George!!!

6 gennaio 2026
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Thank you for your 5-star feedback! 🧡

Valutata 3 stelle su 5

Review would be a lot worse if not for…

Review would be a lot worse if not for Michael. Been waiting on WiFi for weeks but he got it ordered the next day after a 15 min phone call. By all means he’s got a 5* review from me.

10 dicembre 2025
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Risposta di Split The Bills

Hi Marz, we're sorry to hear about your recent experience, however we're glad to hear this was rectified. Please reach back out to our customer support team if we can be of further assistance. Thanks

Valutata 5 stelle su 5

I’ve been a customer with split the…

I’ve been a customer with split the bills for 3 years now. It has always been great without any issues. Today I needed help sorting out some WiFi problems and Gemma was brilliant on the phone, fantastic service!!!!

1 dicembre 2025
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Risposta di Split The Bills

It's great to hear your positive feedback, thank you 🧡

Valutata 5 stelle su 5

Excellent customer service received…

Excellent customer service received from Michael today, able to provide a clear understanding regarding the email sent to me about a missing payment. Giving a clear insight into the reasoning for the payment.

Excellent communication skills and approaches his job with joyful approach which is excellent what all customers deserve to experience this Christmas season.

Many Thanks Jenae.

#Michael Needs A Raise.

27 novembre 2025
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Risposta di Split The Bills

Thank you for your 5-star feedback, we'll be sure to share this with Michael 🧡

Valutata 1 stelle su 5

DO NOT TRUST SPLIT THE BILLS THEY DONT PAY FOR BILLS

This company does not pay for your bills we recieved a letter from British Gas of an unpaid bill of £210.91. We contacted split the bills on the phone just for them to give an automated response and you can never actually get to them on the phone. We then tried to email them and they asked for the details which we gave and they said they will sort it out and if we don’t hear back from them then they will have paid the bills. A week later we get another letter from British Gas of the bills and now they’re charging £13 extra on top and they’re threatening to add another £31 and getting debt collectors involved. So split the bills are going to completely ruin my credit I would not use this service at all! I read the recent reviews and other people are having the exact same problem. We pay the money on time to split the bills every time so I don’t understand why they’re doing this it’s unacceptable.

26 novembre 2025
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Risposta di Split The Bills

Hi Prajwal, we're sorry to hear about your recent experience. A member of our customer support team will reach out to you to try and resolve any issues asap.

Valutata 5 stelle su 5

Linsey

Linsey was so kind and really helpful with our issue. Came up with a great solution and was very helpful and lovely to talk to

19 novembre 2025
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Risposta di Split The Bills

Thank you for taking the time to leave us this feedback - we'll be sure to share it with the team! 🧡

Valutata 1 stelle su 5

Don't use if you want your bills actually paid

Awful awful service. Never use if you want your bills to actually be paid. I have received multiple letters from British Gas telling me about an outstanding amount that needs to paid, and each time I send an image to them and complain that they aren't doing their sole purpose, I get told that the issue will be sorted shortly. Well it's now reached the point that British Gas have added extra charges onto the outstanding amount and are threatening to contact their debt collection services and warnings about my credit score being hampered by this. Definitely "shared bills, made easy" thanks guys!

18 novembre 2025
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Risposta di Split The Bills

Hi Jake, a member of our customer support team has tried calling you, but as there was no answer we have sent you an email. Please get back in touch so we can assist you with resolving any issues as soon as possible.

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