Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks
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Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks
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Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Leggi di più
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The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Leggi di più
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Great customer service by Peter - quick call and solved all my issues/concerns and answered all questions patiently
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Scritti dall'azienda
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Pete was very attentive and understanding when I explained to him my problem and was able to give me a clear solution that I had been worrying about!

Risposta di Split The Bills
Being polite and understanding the question to give the apt answer. Not justing listening but also giving the idea to help. I have contacted them more than 5 times these things never changed good work from split the bills.

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Clare answered my call promptly and helped me with my problem

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Really easy to navigate and get on the phone with someone. Very helpful and got it all sorted for us!

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Lyndsay was very kind and helpful. She emailed me promptly following the call with further information on how to proceed with the bills we received!

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Just sorted out a refund issue and it was sorted very quickly and efficiently with Lindsay. Despite, me misinterpreting some things they were kind and tentative and sorted it quickly. Really easy and pleasant!

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Peter was so nice and helpful on the phone! Clearly explained everything to me and made me feel confident and reassured that split the bills were dealing with our issue!
Thank you so much Peter

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They woman I spoke to Lyndsay, she was amazing helped with all my questions and was very understanding.

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How do people actually use this company to settle any bill payment? They are the worst! They haven't made any payment, my credit score is down 16 points, I have recieved a letter from the solicitors of British Gas and there is late fee payment from both Welsh and British gas.

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i believe I spoke to someone named Michael today. He had an amazing personality and really helped in getting me sorted out regarding my billing issue. Amazing customer service.

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George handled my call. It was more of a grievance rather than an enquiry. And he was patient and kind enough to listen me out and gave the apt response to my concern. Well done George!!!

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Review would be a lot worse if not for Michael. Been waiting on WiFi for weeks but he got it ordered the next day after a 15 min phone call. By all means he’s got a 5* review from me.

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Spoke to michael today about an issue i was having and was mazing att helping me and putting m mind at ease

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I’ve been a customer with split the bills for 3 years now. It has always been great without any issues. Today I needed help sorting out some WiFi problems and Gemma was brilliant on the phone, fantastic service!!!!

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great help with my question lovely lady claire! very polite and helpful

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Excellent customer service received from Michael today, able to provide a clear understanding regarding the email sent to me about a missing payment. Giving a clear insight into the reasoning for the payment.
Excellent communication skills and approaches his job with joyful approach which is excellent what all customers deserve to experience this Christmas season.
Many Thanks Jenae.
#Michael Needs A Raise.

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This company does not pay for your bills we recieved a letter from British Gas of an unpaid bill of £210.91. We contacted split the bills on the phone just for them to give an automated response and you can never actually get to them on the phone. We then tried to email them and they asked for the details which we gave and they said they will sort it out and if we don’t hear back from them then they will have paid the bills. A week later we get another letter from British Gas of the bills and now they’re charging £13 extra on top and they’re threatening to add another £31 and getting debt collectors involved. So split the bills are going to completely ruin my credit I would not use this service at all! I read the recent reviews and other people are having the exact same problem. We pay the money on time to split the bills every time so I don’t understand why they’re doing this it’s unacceptable.

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Customer service is great - Lyndsay helped us out instantly when we had problems with our meter.

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Linsey was so kind and really helpful with our issue. Came up with a great solution and was very helpful and lovely to talk to

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Awful awful service. Never use if you want your bills to actually be paid. I have received multiple letters from British Gas telling me about an outstanding amount that needs to paid, and each time I send an image to them and complain that they aren't doing their sole purpose, I get told that the issue will be sorted shortly. Well it's now reached the point that British Gas have added extra charges onto the outstanding amount and are threatening to contact their debt collection services and warnings about my credit score being hampered by this. Definitely "shared bills, made easy" thanks guys!

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