Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks
L'azienda ha risposto
Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Leggi di più
L'azienda ha risposto
The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Leggi di più
L'azienda ha risposto
Great customer service by Peter - quick call and solved all my issues/concerns and answered all questions patiently
L'azienda ha risposto
Scritti dall'azienda
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Katie was Very helpful and friendly- made me feel reassured thank you :)

Risposta di Split The Bills
I spoke to lindsay and she was very helpful and lovely!!

Risposta di Split The Bills
lyndsay was efficient and very helpful at assisting my multiple questions.

Risposta di Split The Bills
Called up on behalf of my daughter who was having some issues with her bills and debt collectors. A little furstrating having to call but the person i got through to was v helpful. Think her name was esther.

Risposta di Split The Bills
very helpful and quick replies when you need help

Risposta di Split The Bills
Very willing to help. Sorted my issue within an hour of calling. Thanks

Risposta di Split The Bills
Very helpful, if struggling the route i would recommend would always be to call for support.

Risposta di Split The Bills
Had an issue with an overpayment, didn’t really want to chase things up, thankfully Clare was really helpful over the phone, raised the ticket immediately and helped process my refund within the hour. Brilliant customer service and a real gem to chat to over the phone.

Risposta di Split The Bills
Such bad communication! This is marketed at Uni students but I would not recommend! I paid my bills on Monday for this month. I then received an email informing me they were going to charge me again for another whole month in 3 days because they missed a payment??NO warning at all. As a uni student I cannot afford this and did not plan this as part of my budget. SO SO STRESSFUL sent an email on Monday and have not received any help or advice.

Risposta di Split The Bills
you are still sending me quotes that are not mine after you said you would remove my number from your system

Risposta di Split The Bills
Louisa at Split the Bills went out of her way to sort the problems out that I was experiencing. She listened to me and handled the whole situation perfectly, quickly and efficiently.
Its such a relief to have this resolved. Thank you so much Louisa.

Risposta di Split The Bills
Louisa was so lovely and sorted my issue straight away - such a nice experience compared to some that I have had before! Thank you!

Risposta di Split The Bills
The team is always so quick to support me with my queries!
Peter has handled my queries twice and his responses have been quick, informative and supportive.
I really appreciate the support from the split the bills customer service team!

Risposta di Split The Bills
Great job and speed of replies.
Pete Senior, Customer Support Advisor, was very speedy and resolved the issues within 7 - 10 minutes between responses. Made my life and day smoother.

Risposta di Split The Bills
She was very friendly to speak to and was able to respond to my queries.

Risposta di Split The Bills
Spoke to Mike this morning regarding a payment issue I was having - was reassured and given a thorough process to follow. Had a very pleasant experience! :)

Risposta di Split The Bills
The advisor was really helpful and my issue was resolved under a week.

Risposta di Split The Bills
very friendly and quick to resolve issues

Risposta di Split The Bills
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.