Since being contracted with uni homes a lot of staff have taken a while to respond and I have had to chase them. Recently Poppy was on hand to help me with my issues and was very pro active and solved... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Enquired about missing payment and to set up a direct link payment with Micheal Zulu. His service and competence is incredible. Solved the issue as well as answering my concerns smoothly and we had a... Leggi di più
L'azienda ha risposto
Was actually quite surprised at how helpful the lady on the phone was. Handled all my queries and was very polite about it as well, will definitely recommend to a friend.
Lindsey was super helpful with advice on arranging our separated bills for the coming year. We were very confused before we called and she cleared everything up for us :) also very pleasant customer s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Azienda di utenze domestiche
- Alloggio di gruppo
- Piattaforma di commercio online
- Società di motori di ricerca
- Servizio alloggi per studenti
Informazioni su UniHomes
Scritti dall'azienda
About UniHomes
Scritti dall'azienda

- We're committed to helping you find your home from home.
- Compare the largest selection of student accommodation with bills included across the UK. We operate in 50 university locations nationwide and are trusted by thousands to help them find their perfect home.
Informazioni di contatto
6th Floor, 1 New Era Square, S2 4RB, Sheffield, Regno Unito
- 03308220266
- customersupport@unihomes.co.uk
- unihomes.co.uk
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Poppy helping with refunding for wifi issues
Since being contracted with uni homes a lot of staff have taken a while to respond and I have had to chase them. Recently Poppy was on hand to help me with my issues and was very pro active and solved my issues in two days. Which others has taken weeks. Massive thanks again as she was very understanding of the situation and did everything she could for myself and my flatmate to get the best outcome.
Was actually quite surprised at how…
Was actually quite surprised at how helpful the lady on the phone was. Handled all my queries and was very polite about it as well, will definitely recommend to a friend.
Michael was very helpful on the phone…
Michael was very helpful on the phone and instructed me on what to do next!
Potrebbe usare l'IA per rispondereMostra di più
Broadband issue
Kamran dealt well with the situation, communicated really well with myself and had the issue sorted as soon as possible. Was very kind and polite.

Risposta di UniHomes
Peter
Peter was wonderful and guided us through the whole process.

Risposta di UniHomes
I have a quiet good service from uni…
I have a quiet good service from uni homes call centre . They were very kind and legible. Thank you very much

Risposta di UniHomes
Very clear and straigtforward
The man I spoke to on the phone was very clear and answered my questions right away. He clearly knew exactly what he was doing and was able to talk me through everything right away.

Risposta di UniHomes
Clare Wentworth was really helpful and…
Clare Wentworth was really helpful and sorted out our problem quickly and efficiently.

Risposta di UniHomes
Really helpful
Really helpful. I called about an issue and Lyndsay was incredibly helpful and talked to me about all the options I had.

Risposta di UniHomes
Lyndsay was calm and patience and was…
Lyndsay was calm and patience and was able to explain things to me clearly and I was able to understand.

Risposta di UniHomes
It was quick
It was quick, informative and straight to the point. Lyndsay was extremely helpful.

Risposta di UniHomes
Give Lindsey a raise !!!!
Lindsey was super helpful with advice on arranging our separated bills for the coming year. We were very confused before we called and she cleared everything up for us :) also very pleasant customer service

Risposta di UniHomes
Brilliant customer service
The worker was brilliant and helped solve my questions immediately. No fuasing about and friendly attitude was breath of fresh air

Risposta di UniHomes
Staff was really helpful
I have a couple of issues with UniHomes bills management for not having flexible payment dates and making it harder than necessary to get account information, but the woman I spoke to was so friendly and helpful, really fast at solving my problem.

Risposta di UniHomes
Peter was extremely helpful
Peter was extremely helpful. Straight to the point and resolved my issue extremely quickly.

Risposta di UniHomes
Clare was amazing!
I rang up to sort an overdue payment as I couldn’t find a way to do so on the website and Clare couldn’t have been more helpful! She was very patient and kind on the phone and it made me feel far more comfortable asking for help. Thanks Clare!

Risposta di UniHomes
Lindsay was very helpfull with the…
Lindsay was very helpfull with the issue. She is extremely polite and solves the issues at hand efficiently.

Risposta di UniHomes
Very friendly and polite
Very friendly and polite! Lindsay was great, really helpful and was made things easy!

Risposta di UniHomes
I was treated really well and got…
I was treated really well and got helped with the issue I had

Risposta di UniHomes
Michael was lovely and very helpful
Michael was lovely and very helpful, deserves a pay rise if you ask me!

Risposta di UniHomes
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.