Split The Bills Recensioni 

3688
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Lindsay was so helpful and reassuring after I queried with her about a payment and when I asked if she could email me a confirmation she did with no hesitation. Many thanks

L'azienda ha risposto

Valutata 5 stelle su 5

Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service by Peter - quick call and solved all my issues/concerns and answered all questions patiently

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di utenze domestiche

Informazioni su Split The Bills

Scritti dall'azienda

We take away the nightmare of managing bills for students, professionals, landlords and letting agents, alike. Get a quote now

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(3688)

114 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

DO NOT USE SPLIT THE BILLS

DO NOT USE SPLIT THE BILLS, actual scam, way too over priced to start with, charged me £260 for 2 months of bills in a place I already moved out of, also charged me £100 cancellation fee for ending a month earlier, also originally charged me £12 for 5 days of bills, deleted their email then said it was £24 and if I didn’t pay they would take £130. Customer service team was also no help whatsoever, awful company.

4 agosto 2026
Non scritta su invito
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Risposta di Split The Bills

Hi Josh, we're sorry to hear that you're unhappy with your experience.

The charges you've referenced are applied in line with the T&Cs agreed to during sign-up. These terms outline the circumstances in which cancellation fees may apply and remain the responsibility of customers to review before entering into the agreement.

Please email customersupport@splitthebills.co.uk, quoting your review, and we'll be happy to assist you further.

Valutata 5 stelle su 5

Great customer service

Great customer service, Samuel responded quickly and provided an immediate and easy solution

4 agosto 2026
Non scritta su invito
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Risposta di Split The Bills

Thanks for the support, it means a lot 🧡

Valutata 5 stelle su 5

Lyndsay - excellent customer service

Lyndsay was so quick and helpful! Sent my confirmation email within a minute and gave me all the information I needed, and answered all of my silly questions! Extremely helpful, thank you so so much!

3 agosto 2026
Non scritta su invito
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Risposta di Split The Bills

Thanks for the support, it means a lot 🧡

Valutata 5 stelle su 5

Great customer service

Great customer service solution was reached super fast and staff were so friendly and helpful

30 luglio 2026
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Risposta di Split The Bills

We're glad you had a great experience 😄

Valutata 5 stelle su 5

Very fast and helpful customer service

I spoke to Lyndsay who was very nice and helpful in confirming my account was closed properly and removing my phone number from the system so I would stop receiving promotional messages.

29 luglio 2026
Non scritta su invito
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Risposta di Split The Bills

We’re pleased to hear you had a great experience, thank you! ⭐

Valutata 5 stelle su 5

Very quick and efficient

Very quick and efficient, brilliant to actually talk to a person and Lindsay was amazing and got the issue sorted fast

29 luglio 2026
Non scritta su invito
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Risposta di Split The Bills

Thanks for the wonderful review! 😊

Valutata 5 stelle su 5

Fantastic

Fantastic, easy and helpful

27 luglio 2026
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Risposta di Split The Bills

We’re grateful for your 5-star review 🌟

Valutata 5 stelle su 5

Brilliant Service!

Daniel replied so quickly and efficiently with exactly what I needed! Amazing service 😊

15 luglio 2026
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Risposta di Split The Bills

Thanks for the 5-star feedback 😊

Valutata 1 stelle su 5

Hi everyone

Hi everyone, I would like to confirm, is it correct company is offering fixed bills, as much you will use, water, gas and electric, Based on my experience not a single company offering as much you will use, you have to pay fixed bill, and they do not charge more than that, I been told over the phone by the advisor, Please anyone thought on this will be great, Normally no guidance from OFGEM and Energy watch etc,

6 luglio 2026
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Risposta di Split The Bills

Hi Anjum, we requested further info to investigate your concerns, but as we haven't received a response, we're unable to contact you directly.

Our service provides fixed monthly bills to help customers budget and avoid unexpected costs from usage fluctuations. This differs from some traditional utility providers and is explained during sign-up.

If you'd like to discuss your concerns further, please contact us at customersupport@splitthebills.co.uk. We'll be happy to help.

Valutata 5 stelle su 5

Very friendly customer service

Very friendly customer service. Sorted the whole set up for me over the phone and was completely stress free!

7 luglio 2026
Non scritta su invito
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Risposta di Split The Bills

That's great - thanks so much for taking the time to share this feedback 😊

Valutata 5 stelle su 5

I contacted about seeing when my WiFi…

I contacted about seeing when my WiFi would get installed and even though she didn’t know when that would happen, she gave me all the information that she had and reassured me that all I had to do now was wait.

6 luglio 2026
Non scritta su invito
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Risposta di Split The Bills

Thanks for sharing your experience Isobel, we're glad we could support you 🧡

Valutata 5 stelle su 5

Customer Service

Louisa was so kind and helpful over the phone! Gave clear instructions on what to do next and reassure me that the issue would be fixed promptly.

26 giugno 2026
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Risposta di Split The Bills

We’re grateful for your 5-star review 🌟

Valutata 5 stelle su 5

Katie really helped me with the issue I…

Katie really helped me with the issue I had today, and I really appreciated how well she explained the process of receiving our broadband.

24 giugno 2026
Non scritta su invito
Logo di Split The Bills

Risposta di Split The Bills

We’re pleased to hear you had a great experience, thank you! ⭐

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