We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Leggi di più
L'azienda ha risposto
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Leggi di più
L'azienda ha risposto
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di viaggi in crociera
- Agenzia di escursioni in crociera
- Agenzia viaggi
- Sito di raccolta di viaggi
- Clinica per i viaggiatori
- Lounge per viaggiatori
Informazioni su Southampton Cruise Centre
Scritti dall'azienda
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Informazioni di contatto
298 Highfield Road, FY4 3JU, Blackpool, Regno Unito
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Eccellente
359 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have booked many cruises for myself…
I have booked many cruises for myself and family we have always been very happy with the service
14 luglio 2026
Risposta di Southampton Cruise Centre
Hi Sue,
Thank you for your wonderful review.
Your continued support means a great deal to us, and we're delighted we've been able to help you and your family with so many holidays over the years.
We hope you have another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Jennifer was so helpful and answered my…
Jennifer was so helpful and answered my 100 questions!! Thank you so much x
12 luglio 2026
Risposta di Southampton Cruise Centre
Hi Lynsey,
Thank you for your lovely review.
Jennifer will be delighted to read your kind comments, and we're so pleased she could help you book your holiday with confidence.
We hope you have a fantastic cruise, and if you think of question number 101, we're always here to help!
Kind regards,
Southampton Cruise Centre
It was easy to book
It was easy to book, and since my booking I had some question and the customer service is really good, they solved my problem quickly.
9 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Orsolya.
We're delighted you've had such a positive experience with Southampton Cruise Centre, both when booking and afterwards.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
I dealt with Sam and she was great very…
I dealt with Sam and she was great very professional and understanding and she had a good knowledge of the ship as I haven’t been on this one before. She made me feel confident. Not always easy when you’re a lone traveller.
13 luglio 2026
Risposta di Southampton Cruise Centre
Hi Hedda,
Thank you for your wonderful review.
Sam will be delighted to hear your kind comments, and we're so pleased she was able to give you the confidence to book your holiday.
We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
quite simple ,Caitlyn was helpfull with…
quite simple ,Caitlyn was helpfull with a cheerful manner, all booked and paperwork with us .Thanks,
11 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Terry.
Caitlyn will be delighted to hear your kind comments, and we're so pleased she could help get everything arranged for you.
We hope you have a fantastic cruise, and if there's anything else you need before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Very happy with my experience today
Very happy with my experience today. Jenny made booking a cruise very straight forward. She was friendly, patient with my queries and professional whilst sorting my booking.
12 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Elaine.
We're delighted Jenny could help make your booking experience such a positive one, and she'll be so pleased to receive your lovely feedback.
We hope you have a wonderful cruise, and if you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Jennifer was wonderful
Jennifer was wonderful, got me booked up at a great price. Would highly recommend to All to give them a try
12 luglio 2026
Risposta di Southampton Cruise Centre
Hi Kerry,
Thank you for your wonderful review.
Jennifer will be delighted to hear your kind comments, and we're so pleased she could help you find the right holiday.
Thank you for your recommendation. We wish you a fantastic cruise and hope to welcome you back again in the future.
Kind regards,
Southampton Cruise Centre
Very prompt response from Sue Smith as…
Very prompt response from Sue Smith as always.
Sorted out a cabin for me exactly where I wanted it.
Excellent service
11 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Susan.
Sue will be delighted to hear your kind comments, and we're so pleased she was able to help once again.
Thank you for your continued support. We hope you have a fantastic cruise, and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Josephine,
Thank you for your lovely review.
We're so pleased you enjoyed your experience with Southampton Cruise Centre and really appreciate your kind comments.
If we can help with anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Our first cruise from the UK…
This was our first cruise from the UK and booked just a week before departure. Carolyn from SCC was so helpful, offering us advice on most suitable cabin for our needs. The trip was brilliant from start to finish, thank you for making it so easy.
6 giugno 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Mr Cable.
We're delighted your first cruise from the UK was such a success, and Carolyn will be so pleased to hear your kind comments.
Thank you for choosing Southampton Cruise Centre, and we hope to help you plan many more memorable holidays in the future.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Lewis,
Thank you for your continued support.
It means a great deal to know you can always rely on our team, and we really appreciate you taking the time to leave a review.
Wishing you a fantastic holiday when the time comes.
Kind regards,
Southampton Cruise Centre
Very helpful and knowledgeable
Very helpful and knowledgeable. Rang back when they said they would. Made booking very easy
22 giugno 2026
Risposta di Southampton Cruise Centre
Thank you for your review.
We're delighted you've had such a positive experience with our team and really appreciate your kind comments.
We hope you have a wonderful holiday, and remember we're here if you need anything before you travel.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Barry & Jill,
Thank you for taking the time to leave a review.
We're so pleased you chose Southampton Cruise Centre for your holiday and appreciate your support.
Wishing you both a fantastic cruise and a wonderful time away.
Kind regards,
Southampton Cruise Centre
Great website which is very easy to…
Great website which is very easy to navigate and book.
10 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Jacqueline.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate your kind comments.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Helpful with good customer service
Helpful, good customer service. Price was competitive and nothing seemed too much trouble. Would recommend.
9 luglio 2026
Risposta di Southampton Cruise Centre
Hi David,
Thank you for your review.
We're so pleased you enjoyed such a smooth booking experience and appreciate your kind comments.
We hope you have a wonderful holiday, and if you need anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Just booked a Cruises and the staff…
Just booked a Cruises and the staff were Really Helpful and very focused, the whole process was just hassle free. the young lady who assisted with my booking was excellent, well done to everyone.
10 luglio 2026
Risposta di Southampton Cruise Centre
Hi David,
Thank you for your fantastic review.
We're so pleased you had a smooth booking experience and appreciate your kind comments.
We hope you have a wonderful holiday, and if you need anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Exceptional service as usual from Jenny
8 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Ann.
It's wonderful to know you've once again had such a positive experience with Jenny. She'll be delighted to read your kind comments.
Thank you for your continued support, and if there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Thank you for your review, Malcolm.
Sam will be delighted to hear your kind comments, and we're so pleased she could help with your holiday plans.
Wishing you a wonderful cruise when the time comes!
Kind regards,
Southampton Cruise Centre
Excellent service from start to finish…
Excellent service from start to finish with my Cruise booking and thank you for your patience. This my first booking with Southampton Cruise Centre and will most definitely not be my last .
Thanks guys.
7 luglio 2026
Risposta di Southampton Cruise Centre
Hi Robert,
Thank you for your fantastic review.
We're delighted you chose Southampton Cruise Centre, and your kind comments mean a great deal to us.
We wish you a fantastic holiday and look forward to helping you with many more cruises in the future.
Kind regards,
Southampton Cruise Centre
Personal detail proved to Cunard…
Personal detail proved to Cunard incorrect and a lack of transparency over Balcony stateroom description. Apparently our stateroom on the Queen Anne is deck BF , this deck has balconies with metal instead of glass and restricted views due to lifeboats . This is not mentioned in the balcony stateroom description. Also why have we not been allocated a specific cabin despite booking 11 months in advance ?
3 luglio 2026
Risposta di Southampton Cruise Centre
Hi Colin,
Thank you for taking the time to leave your feedback.
The fare selected for your booking includes a guaranteed balcony cabin, with the cabin number allocated by Cunard closer to departure rather than at the time of booking. The fare conditions and cabin information are provided during the booking process.
Lee from our Cruise Concierge team has tried to contact you to discuss your concerns and see if we can help. If you'd still like to speak with us, please don't hesitate to get in touch and we'll be happy to assist.
Kind regards,
Southampton Cruise Centre
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.