This is the first time I've used Southampton Cruise Centre and so far I'm very impressed. The range of cruises offered is excellent as are the prices. Lee was most helpful when I spoke with him and it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
An easy website to navigate and find what you are looking for. Good discounts on some cruises made booking through Southampton Cruises very competitive. Clear communication received regarding the... Leggi di più
L'azienda ha risposto
Booking online was simple. We've booked a long way ahead with a cruise company that's new to us so it's too early to review anything other than the booking process. The follow up confirmation emails c... Leggi di più
L'azienda ha risposto
Having spoken to their call centre to find out some information, I found them very helpful. The website was very easy to use to book the cruise. Confirmation of the booking came through vey quickly. I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di viaggi in crociera
- Agenzia di escursioni in crociera
- Agenzia viaggi
- Sito di raccolta di viaggi
- Clinica per i viaggiatori
- Lounge per viaggiatori
Informazioni su Southampton Cruise Centre
Scritti dall'azienda
Southampton Cruise Centre - Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly sailings from Southampton and other UK cruise ports to fly-cruise holidays worldwide. Customers can browse and book cruises online safely and securely 24 hours a day, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Informazioni di contatto
298 Highfield Road, FY4 3JU, Blackpool, Regno Unito
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,7
Eccellente
77 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Southampton Cruise Centre
Thank you for your review, Paul.
We're glad everything went smoothly for you, and that the team were able to help.
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Rebecca was amazing and very helpful…
Rebecca was amazing and very helpful excellent customer service skills
I have booked with Southampton cruise centre several times and always found the staff helpful supportive and knowledgeable
Would highly recommend
10 maggio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Chris.
It really means a lot that you continue to come back and book with us. I’ll make sure Rebecca sees your lovely comments as well.
We truly appreciate the recommendation and hope you have another fantastic cruise to look forward to.
Kind regards,
Southampton Cruise Centre
Excellent service from Sam..good…
Excellent service from Sam..good communication and friendly, helpful advice. Would use again.
9 maggio 2026
Risposta di Southampton Cruise Centre
Thank you so much for your review, Nicky.
Sam will be really pleased to read this - I’ll make sure your comments are passed on.
Wishing you a wonderful holiday, and thank you again for the recommendation.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Thank you for your review, Angelica.
Really glad Becky was able to help and put your mind at ease along the way.
We hope you have a wonderful holiday, and please feel free to get in touch if you need anything before you travel.
Kind regards,
Southampton Cruise Centre
Susan was very helpful in setting up…
Susan was very helpful in setting up our holiday and look forward to a trouble free time
6 maggio 2026
Risposta di Southampton Cruise Centre
Hi Robert,
Thank you for your review.
So glad Susan was able to help you find the perfect holiday. I'll make sure she see's your kind words.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Thanks for the 5-star review, Grzegorz.
We're glad you enjoyed the booking experience and got a great offer!
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Very friendly and helpful person who…
Very friendly and helpful person who researched our request and came back with two options.
5 maggio 2026
Risposta di Southampton Cruise Centre
Thank you for your review.
We’re really pleased you were happy with the service, and we appreciate you taking the time to share this.
If you need anything at all before your cruise, we’re always here to help.
Kind regards,
Southampton Cruise Centre
Spent time with us on the telephone to…
Spent time with us on the telephone to ensure we had the holiday we wanted and paid attention to detail.
4 maggio 2026
Risposta di Southampton Cruise Centre
Hi Douglas,
Thank you for your review.
We’re really pleased you felt well looked after and that the time was taken to get everything just right for you.
That attention to detail is something we’ve built up over generations, and it’s great to know it still comes through.
Wishing you a fantastic cruise ahead.
Kind regards,
Southampton Cruise Centre
We were promptly and efficiently…
We were promptly and efficiently managed by Lyndsay Patterson.
Thank you for sorting us out.
4 maggio 2026
Risposta di Southampton Cruise Centre
Hi Mark,
Thanks for your review.
We're glad Lyndsay was able to get everything sorted for you quickly - I’ll make sure she sees this.
Wishing you a wonderful holiday when the time comes!
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Mr Hennessy,
Thank you for your kind words - we really appreciate you taking the time to share your experience.
We just wanted to check in, as it looks like the star rating may not quite reflect your comments. If this was a simple mix-up, you can easily update it through your Trustpilot account - but of course, if there’s anything we’ve missed, we’d genuinely love to hear from you so we can help further.
Thanks again for choosing Southampton Cruise Centre - it means a lot to us as a family-run business.
Kind regards,
Southampton Cruise Centre
Requested quotes for Japanese…
Requested quotes for Japanese Stay/Cruise several days ago and nothing received!!!
2 maggio 2026
Risposta di Southampton Cruise Centre
Hi Peter,
Thank you for your review.
We’re sorry to hear you’ve not received a response, especially when you’re waiting on something like this.
We’ve checked our records and haven’t been able to locate your enquiry, so it’s possible it may not have reached us or was sent directly to a team member who is currently away. Either way, we’d really like to get this sorted for you.
Please could you resend your enquiry to cruises@southamptoncruisecentre.com, and we’ll make sure it’s picked up as a priority.
Kind regards,
Southampton Cruise Centre
Pretty straight forward.
3 maggio 2026
Risposta di Southampton Cruise Centre
Hi Lianne,
Thank you for your review.
Glad to hear everything was straightforward.
If there’s anything more we can help with, just let us know.
Kind regards,
Southampton Cruise Centre
Simple to navigate site and easy to…
Simple to navigate site and easy to understand pricing structure and different cabins .
2 maggio 2026
Risposta di Southampton Cruise Centre
Hi Elizabeth,
Thanks for your review.
Glad to hear everything was clear and easy to follow when you were looking through the options.
We hope you have a great cruise ahead, and if you need anything along the way, just let us know.
Kind regards,
Southampton Cruise Centre
They are fabulous.
They are fabulous.
I dealt with Lee, who was incredibly helpful to both me and my 14-year-old son.
Thank you Lee, thank you Southampton Cruise Centre, and thank you to the fabulous P&O shipping company.
We will always be your loyal customers.
30 aprile 2026
Non scritta su invito
Risposta di Southampton Cruise Centre
That’s such a lovely message - thank you!
Lee will be really pleased to read this, especially knowing he was able to help both of you. I’ll make sure it’s passed on.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
I rang to make a booking and the girl…
I rang to make a booking and the girl on the end of the phone could not have been more helpful. All booked.
2 maggio 2026
Risposta di Southampton Cruise Centre
Thanks for your 5-star review, Susan.
We're Glad it all came together so easily over the phone, and that you were well looked after.
Wishing you a fantastic cruise.
Kind regards,
Southampton Cruise Centre
First time user
This is the first time I've used Southampton Cruise Centre and so far I'm very impressed. The range of cruises offered is excellent as are the prices. Lee was most helpful when I spoke with him and it's great to support a family business that provides a personal service.
30 aprile 2026
Risposta di Southampton Cruise Centre
Thank you for your review.
It’s great to hear your first experience with us has been such a positive one. I’ll make sure Lee sees your comments - he’ll really appreciate that.
We’re pleased the personal touch came through, as that’s exactly what our 4th generation family business is all about.
Wishing you a fantastic cruise ahead.
Kind regards,
Southampton Cruise Centre
Fly and cruise booking May 2026
Easy to book and remembered all my details from last time. Friendly staff.
1 maggio 2026
Risposta di Southampton Cruise Centre
Hi Louise,
Thank you for your review.
We really appreciate you coming back to book with us again - it’s always a good sign when things feel familiar and easy.
We hope you have a fantastic cruise, and if anything comes up beforehand, just let us know.
Kind regards,
Southampton Cruise Centre
Sam was so helpful and patient
Sam was so helpful and patient, it all went really smoothly.
1 maggio 2026
Risposta di Southampton Cruise Centre
Hi Jackie,
That’s really nice to hear - thank you.
Sam will be pleased to know everything went smoothly for you, I’ll make sure she sees this.
Hope you have a fantastic time on your cruise.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Mark,
Thanks for your review, we're glad everything was straightforward.
All the best for your cruise.
Kind regards,
Southampton Cruise Centre
Southampton have been amazing ever time…
Southampton have been amazing ever time we’ve booked cruises staff are polite and very professional
1 maggio 2026
Risposta di Southampton Cruise Centre
Hi Mel,
That’s really lovely to read - thank you.
It means a lot that you keep coming back to us, and I’m glad the team have looked after you each time.
Hope you have another great cruise lined up.
Kind regards,
Southampton Cruise Centre
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