We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Leggi di più
L'azienda ha risposto
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Leggi di più
L'azienda ha risposto
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di viaggi in crociera
- Agenzia di escursioni in crociera
- Agenzia viaggi
- Sito di raccolta di viaggi
- Clinica per i viaggiatori
- Lounge per viaggiatori
Informazioni su Southampton Cruise Centre
Scritti dall'azienda
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Informazioni di contatto
298 Highfield Road, FY4 3JU, Blackpool, Regno Unito
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Eccellente
359 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This will be our 3rd booking with…
This will be our 3rd booking with Southampton Cruise Centre and as always received excellent customer service.
We spoke to Jayne today and she was amazing with dealing with our booking and went above and beyond.
Well reccomended whatever your cruising needs are.
8 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Stephen.
Your continued support means a great deal to us, and we're delighted you've once again had such a positive experience with our team.
Jayne will be so pleased to hear your kind comments. Thank you for your recommendation, and if there's anything you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
All the staff were extremely helpful
All the staff were extremely helpful. I had so many different questions and never once was I made to feel I was being a nuisance.
Jackie was so knowledgeable and would recommend anyone to use them
6 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Sue.
We're so pleased our team could help with your holiday plans, and Jackie will be delighted to hear your lovely comments.
Thank you for your recommendation. If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Great website and offers
Easy to navigate website, with simple filters to help find suitable options. Booking process was simple and clear, competitive pricing and discounts offered.
27 giugno 2026
Risposta di Southampton Cruise Centre
Thank you for your review.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate your kind comments.
It's great to know you had such a positive experience from searching for your cruise right through to booking.
If you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Thank you for your review, Mr Cox.
Jenny will be delighted to hear your kind comments, and we're so pleased she could help with your holiday plans.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Very helpful and informative about the…
Very helpful and informative about the cruise we wanted to go one
Offered a good price and suitable cabins
29 giugno 2026
Risposta di Southampton Cruise Centre
Thank you for taking the time to leave a review, Lindy.
It's lovely to know we could help you choose the right cruise, and we really appreciate you booking with Southampton Cruise Centre.
Our team is here if you need anything before you set sail.
Kind regards,
Southampton Cruise Centre
Use the Village People!
Diane at Village Travel Group/ Southampton Cruise Centre was, as ever, efficient, friendly and helpful. We book everytime using Diane and the team.
A cruise is a lot of money going out and we know if any problems it will be sorted by a real person on the phone being helpful. It’s peace of mind. Thank you, Diane and team.
5 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, John.
Your continued support means a great deal to us, and Diane will be delighted to read your kind comments.
Knowing you return to Southampton Cruise Centre because of the reassurance and personal service our team provides is something we're incredibly proud of.
Thank you for placing your trust in us, and as always, we'll be here if you need anything before you travel.
Kind regards,
Southampton Cruise Centre
Your employee Jackie
Your employee Jackie, was friendly professional and answered all our questions which made us book the our cruise.
4 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Brian.
Jackie will be delighted to hear your kind comments, and we're so pleased she gave you the confidence to book with us.
Wishing you a wonderful cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Efficient service
The agent Caitlyn was patient and explained the various packages well.
4 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review.
Caitlyn will be delighted to hear your kind comments, and we're so pleased she could help you choose the right holiday.
If you need any further help before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
I am Japanese
I am Japanese, and since I do not speak English, I am using a translation tool to write this message.Travel agencies in Japan charge port taxes and gratuities separately from the cruise fare, making the total cost very expensive. Because of this, I almost gave up on booking a cruise.However, I found Southampton Cruise Centre. Thanks to you, I was able to successfully book a cruise within my budget.Thank you so much for your help. Now, I am just looking forward to enjoying the cruise!
29 giugno 2026
Risposta di Southampton Cruise Centre
Thank you so much for your wonderful review.
It means a great deal to us that you chose Southampton Cruise Centre, and we're delighted we could help you find a cruise that suited your budget.
We hope you have an unforgettable holiday, and if there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
This is the first time we've booked…
This is the first time we've booked through Southampton Cruise Centre, and it was on the recommendation of a friend in England. We are very satisfied with Jennifer's attention and professionalism. In other words, it was our first time, but we're sure it won't be our last. Thank you for everything, and if I had to give a satisfaction rating, it would definitely be a 10+.
3 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your wonderful review, Josep.
It means a great deal that you chose Southampton Cruise Centre after a recommendation, and we’re so pleased your first experience with us was such a positive one.
Jennifer will be delighted to read your kind comments, and we look forward to helping with many more holidays in the future.
Kind regards,
Southampton Cruise Centre
Easy website to navigate
Never used this company before however it was an easy website to navigate. Good prices. Easy to use.
3 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Jane.
We’re delighted you chose Southampton Cruise Centre for your first booking with us, and really appreciate your kind comments.
If you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Jackie Bumby made our experience great.
Jackie Bumby made our experience great.
It's the 4th cruise we have used her for.
She couldn't be anymore helpful while staying professional throughout.
Always gets good prices.
3 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Jodie.
Your continued support means a great deal to us, and Jackie will be delighted to hear your lovely comments.
Thank you for choosing Southampton Cruise Centre time and time again. We look forward to helping with your next holiday, and if you need anything before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Very helpful & knowledgeable staff
16 giugno 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Cheryl.
We're so pleased you've had a positive experience with our team and really appreciate you taking the time to leave your feedback.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Excellent customer service
Excellent customer service. Great communication, especially as we are located in Australia.
27 giugno 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Derick.
We're delighted you've had such a positive experience with our team and really appreciate your kind comments.
If you need any further help before you travel, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Very easy site to navigate and book
2 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate your business.
Wishing you a wonderful cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Fabulous customer service
Fabulous customer service, very customer centric…addressed all my concerns about travelling with my child with disabilities…I would highly recommend.
2 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Kathleen.
Your kind words mean a great deal to us, and we're so pleased we could support you while planning your holiday.
Thank you for your recommendation. If there's anything we can do to help before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Very straightforward to book what I…
Very straightforward to book what I wanted. Great price obtained. Help from Sam was just what was needed. Thank you.
2 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for taking the time to leave a review, Janet.
We'll be sure to pass your lovely comments on to Sam, who'll be pleased to know she made such a positive difference.
Our team is here if you need any further help before you set sail.
Kind regards,
Southampton Cruise Centre
Risposta di Southampton Cruise Centre
Hi Angela,
Thank you for your review.
We appreciate you taking the time to share your feedback and are pleased you chose Southampton Cruise Centre for your holiday.
If there's anything we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Easy and reliable process
Im a first timer with this company
Telephone was answered quickly
Agent was informed and helpful
2 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Michael.
It's wonderful to welcome you as a new customer, and we're so pleased you chose to book with us.
We hope this is the first of many holidays with Southampton Cruise Centre. If you need anything before you travel, just let us know.
Kind regards,
Southampton Cruise Centre
Helpful
Heather was very patient, providing us with all the details and options we asked about
1 luglio 2026
Risposta di Southampton Cruise Centre
Thank you for your review, Mrs Webster.
Heather will be delighted to read your kind comments, and we're so pleased she could help you plan your holiday.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.