Skiset Recensioni 49

Na een val op de eerste dag en een poging toch nog te skiën op de tweede dag, bleek mijn rib toch gebroken en niet gekneusd. Door skiën is dan heel pijnlijk en onverantwoord, dus de volgende dag de skies teruggebracht naar de winkel. De winkel verwees mij naar SkiSet voor terugbetaling voor de resterende huurprijs. Helaas weigerde Skiset terugbetaling als geen medische verklaring is. Nu heb ik al wel eens vaker met bijvoorbeeld schaatsen of een keer van de trap vallen, mijn ribben gekneusd en weet dus zelf wel dat dit keer sprake is van een breuk en dan is door skiën een no-go. Artsen kunnen niets doen dan rust en pijnstillers voorschrijven en dus heeft een bezoek aan een arts geen toegevoegde waarde. Dus ik heb geen dokters verklaring en daarom weigert SkiSet terug te betalen. Alsof ik voor mijn lol de skies halverwege mijn skivakantie terugbreng. Het gaat ze alleen om geld en wantrouwen naar de klant. Triest.

Experience In Chamonix, The “premium” skis they rented to me fell apart after 1 day of use and then they try to charge me €800 for 1 ski at the end of the season.

I feel pretty pissed off as I had noticed signs of lamination at the start of the days rental, but didn’t think much of it and continued skiing.

I asked the *blonde lady with glasses* to see how many times the skis had been used before on the system to see if it would be an under warranty with Dynstar or if I was just the “straw that broke the camels back” after 20 uses. She was very reluctant to share this information and called me a “bad person”. Maybe something to hide on the system!

I looked up how much the skis cost to buy online and they are €400 for 2 skis.

*The lady with Blonde hair and glasses* is getting visibly angry with me because she cant provide any evidence and ends up pointing to some bogus information, but looks like there are over 12 lines.

So we have a little breather and I come back later, and the discussion continues. We agree that they call the Gendarmerie because I am not paying €800 for a ski I didn’t damage.

The Gendarmerie only speak French to the ski rental shop and find a middle ground of €500.

As I leave *the lady with blonde hair, a bad attitude and glasses* said “I hope you break your legs on those skis”. I question what she said because that is abhorrent to suggest that I break my legs, and she quickly changes her message. Gendarmerie don’t seem too fussed.

Skiset feel free to give me a call. Got some questions to answer in Chamonix.
+447443608131

We used Skiset Goitschel Sport IV in Val Thorens for our skis, boots and helmets. We were a group of 10 and each person received great individual care and attention. The staff were friendly and efficient and as people's needs changed throughout the week they were happy to make adjustments and change equipment. We were recognised when we went to return our equipment and that process was equally speedy and efficient. We would definitely use this shop again and would recommend it to others.

Ski set Méribel village. Besoin d' un affûtage fartage. Bien accueilli avec un beau sourire de la patronne. Désolé nous sommes complet. Revenez demain pas trop tard peut être que l'on pourra vous prendre vos skis. Je vais lendemain matin a Mottaret chez ski Mottaret. Je laisse les skis et prend une paire pour la journée. Pas de soucis, je vais pouvoir reprendre mes skis le lendemain. Voilà quand un magasin a le monopole a Méribel Village, c'est comme ça que ça se passe. Si vous pouvez éviter ce magasin, n'hésitez pas.

Skiset Meribel village.si vous avez besoin de rien c’est la bonne adresse surtout à l’atelier 😮n’y allez pas vous serez assurément déçu, ils n’ont pas besoin de clients à priori , mal aimables, de mauvais conseils et on sent bien qu’on les emm….. Faites plutôt travailler la concurrence, skiset ne mérite pas votre attention, ni votre argent . À fuir absolument .

Really awful experience at Skiset @ Folie Douce Chamonix. Having paid a higher price to rent near the Savoy slopes, they had run out of skis and wanted to charge us extra for a very scrappy pair of slalom skis. Fortunately we were able to cancel for a full refund and took our custom to Ekosport instead.
The customer service was absolutely appalling, amongst the worst I have ever received in France - and I’ve lived here for 10 years.

I like jokes - but not when I do pay for a "service".

Used Skiset Ski Land in Avoriaz.
The customer service from the older members of staff was shockingly rude, dismissive and completely unhelpful. The younger staff at least attempted to assist but they were clearly overshadowed by their senior colleagues.
They failed to provide ski boots that fitted properly. When we returned to change them, we were bluntly told to leave and come back at closing time, despite the shop being completely empty. The customer service was unacceptable and unprofessional, especially when customers are paying for properly fitted and safe equipment.

It was an awful experience and it nearly ruined our holiday. DO NOT recommend!!!

Skishop Skiset Crozats- avoid at all cost!
Unless you like the sound of 45 min wait to be served, rude owner and old/broken equipment.
We had 5% discount though the skiing company which perhaps made the owner think he can give us the oldest and most worn-out skies and shoes. I made a point of it as especially the ones for the kids were quite worn out, at which point the owner got very aggressive and started shouting and cursing in French. They said they won’t have any other for us.
The latch for one of the skies was broken and the shoes kept falling off at bigger turns.
Do yourself a favor and don't be like us - do your research, read reviews and find another shop that won't ruin your experience.
Such at a shame as everything else at Avoriaz was amazing - accommodation, food, lessons, slopes, people.

Skiset gave us the incorrect address for the ski hire shop, which meant we missed a days skiing. When I followed this up with skiset post trip, they tried to blame the shop and then us. Own your mistake and take accountability. I would recommend going somewhere else.

The manager was very helpful but the two other men had no manners at all and were absolutely terrible and very rude. Will NEVER be going back to that horrible place EVER!!!!!

Remember to take pictures of the skis you’re given.

They tried to make me pay 800 euros for a scratch, but when I told them I had bought insurance on the first day, they suddenly only wanted 250 euros. I still thought that was a lot of money, so I kept arguing that they couldn’t prove the scratch wasn’t there when I got the skis. In the end, he offered that I could just pay him 50 euros under the table.

We chose SKISET for our hire via ski school SUPREME, who gave a link and a discount.
We are first time skiers and pre booked on line before we went.
We went for a long weekend last weekend (4th Jan 2025) Family of 4, mum, dad and 2 x adult children.
Hired 4 x sets of skis, boots, poles, helmets for a ski day.
Also the following day hired, snowboards, boots and helmets for both children for a snowboard day.
We found all four male staff members over both days to be helpful, pleasant and chatty. Everything was ready with our names on but we were able to change boot size, no problem.
The shop we used was called SKISET AGUILLE DU MIDI. i understand there are different shops and maybe any negative reviews are for the other shops?
The above shop was a good experience for our family. Thank you very much.

Paid for highest level of equipment, was given battered old boots.

Was involved in an accident (someone skied into the back of me whilst i was stationary) where my pole was completely broken in two. Was made to pay €12 and told that it wasn’t included in insurance. I have lived, worked and skied in many resorts and have never known a charge for a damaged ski pole.

Would never rent from them again.

Ich habe die Mietzeit meiner Ski telefonisch um einen Tag verkürzt. Mir wurde eine Teil- Rückerstattung zugesichert und per E-Mail ein neuer Zahlbetrag zugeschickt (abzüglich des einen Tages). Seit 2 Monaten renne ich nun meinem Geld hinterher und werde nur mit einer automatisch erstellten E-Mail auf französisch vertröstet. Nun muss ich den Fall melden weil mein Geduldsfaden platzt und es sich hier um über 60 € geht. Kann ich absolut allein wegen des grottenschlechten Kundenservice nicht empfehlen die einem Versprechen machen, diese aber plötzlich von anderen Mitarbeitern verworfen werden.

Paid for premium set of snowboard got old set with old boots and bindings, also they throw VAT above the price finally. I injured my feet because of the bad set. Avoid this skirent ,youI will never save only get troubles

Rented 4 sets of Premium Skis February 2024, we got 2021/22 seasons skis that had seen better days. Asked Skiset if they could guaranteed premium skis next time - the answer came back 'Can't guarantee 100%, speak to the shop'. We had done!!!
Wont book through Skiset again

Ski Set Chamonix Midi.

I would use another shop, plenty near by to choose from.

In short, a complete rip off, renting 2 helmets, I forgot to add them & they charged me almost as much as the skis & boots!

Most equipment were older models, I just think their attitude was very poor in the circumstances & I will not use SKI SET again in any resort as a result.

I bought ski boots from snow and rock, one of which had a faulty buckle that came off on the third ever day I used them. Snow and Rock had absolutely no interest in sorting out the issue, despite being the retailers that sold it to me. So I had to look elsewhere for help and the man in ski set, (les Arcs 2000) was amazing and put on a new buckle for me, even though the faulty buckle had nothing to do with them.

Terrible , shocking company do not rent ski’s from here you’d be aswell tieing two newspapers to bottom of your feet the quality of ski is ridiculous and then they try charge you extra for the damage that was already there when they give them you honestly go benidorm instead