Sinclair Group - Sinclair Volkswagen Newport Recensioni 

277
•
TrustScore 4.5 su 5

4,6

Corporation Road, NP19 0HE Newport, Wales, GB

•

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Valutata 5 stelle su 5

I recently purchased a car from Sinclair VW Newport and couldn’t be happier with the whole experience. Eliot was fantastic throughout the process, providing great service and making the part exc... Leggi di più

Valutata 4 stelle su 5

Adam was extremely helpful and polite, all the staff at the showroom were pleasant and made the waiting experience a pleasurable one! My only negative experience was the electronic ID recognition as... Leggi di più

Valutata 5 stelle su 5

Great service from Volkswagen - Newport. Especially Eliot who was exceptionally helpful in finding me exactly what I wanted. I randomly went in on a busy Saturday to have a look and Eliot spent a good... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a fantastic service from Eliot at the showroom . He managed to source the exact vehicle we were looking for . He then arranged to hand vehicle over when convenient for us to fit into Xmas holidays... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Carrozzeria
  4. Riparazione e manutenzione auto
  5. Rivenditore di auto usate

Informazioni su Sinclair Group - Sinclair Volkswagen Newport

Scritti dall'azienda

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informazioni di contatto

  • Corporation Road, NP19 0HE, Newport, Wales, Regno Unito

  • 01633 730028

4,6

Eccellente

TrustScore 4.5 su 5

277 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(277)

1839 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Honest and helpful

Eliot was honest and couldn’t do enough to help. And no hard sell.

8 novembre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your kind words! We pride ourselves on our honesty and dedication to helping our customers. We believe in providing the best service without any pressure or hard sell. We appreciate your support!
Many thanks,
Sinclair Group.

Valutata 5 stelle su 5

Best Price & Best deal

We decided on getting my wife a new Golf - we tried 3 different VW Garages - A) Merthyr B) Hereford C) Newport - Required a ‘Cash Buy’ - and ‘Best Price’ - B came up with a Good Price - however C were able to match them, however the sales person Adam Roberts was far better to deal with - giving Confidence and Comfortable in the deal - which was concluded after 2 meetings. I would recommend to do business with Adam again.

30 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

My new car

Very happy with the help and information that I had .

19 ottobre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your glowing review! We are thrilled to hear that you were satisfied with our service. It's our pleasure to provide helpful and informative assistance to all our valued customers. We appreciate your support!

Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

This is my 6th car with you and every…

This is my 6th car with you and every time I have dealt with Phil Parry..he goes above and beyond every time..he explains everything in great detail and keeps me regularly on when me car will arrive..he gives excellent customer service throughout..

26 ottobre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your continued trust in us and for your kind words about Phil Parry. We fully dedicate ourselves to providing exceptional customer service and we are delighted to hear that your experiences have reflected that. We look forward to continuing to exceed your expectations in the future!
Many thanks, Sinclair Volkswagen.

Valutata 3 stelle su 5

Not the quality I expected from a main…

Not the quality I expected from a main dealership . Dave Skinner was excellent, but I expected more from a main dealer

24 ottobre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Dear Mr Edwards,
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not fully meet your expectations, though we're pleased to know that Dave provided excellent service.
We’re currently undergoing a significant investment to improve our facilities and enhance the overall customer experience. We appreciate your patience and understanding during this period of development, and we hope you’ll notice a real difference on your next visit.
Kind regards,
Sinclair Volkswagen Newport

Valutata 5 stelle su 5

Sinclair VW Newport

A very smooth and uncomplicated transition from my old VW to my new one. The salesman (Matt), at Sinclair Newport displayed an excellent, unobtrusive but detailed approach to my request. All features of the vehicle were covered in detail, likewise, any questions were clearly answered.

19 ottobre 2025
Valutata 5 stelle su 5

Adam was brilliant from start to finish…

Adam was brilliant from start to finish and sold me a lovely Tiguan . I travelled from Dorset and was met with a coffee and a spanking clean car ready to test drive. Then a week later I went back to collect . So far the car is a dream family car! Thanks

4 ottobre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your kind words and for making the journey to purchase a Tiguan from us! We are happy to hear that you had a positive experience and that the car is a dream for your family. We look forward to seeing you again in the future. Happy driving!
Many thanks, Sinclair Volkswagen.

Valutata 5 stelle su 5

Very well looked after by Eliot and the…

Very well looked after by Eliot and the team. Would definitely recommend.

2 ottobre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you so much for your kind words! We are thrilled to hear that Eliot and our team took great care of you. It means a lot that you would recommend our business. We can't wait to serve you again in the future!
Many thanks, Sinclair Volkswagen

Valutata 5 stelle su 5

Received a positive experience

The help I received from the salesman was exceptional and couldn’t fault any of it. They were very willing to give me the experience e.g test drives in vehicles, to assist me in making my decision. Very happy with the experience I had with Newport Sinclair group and would definitely deal with them in the future.

24 settembre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your glowing review! We are so pleased that you had an exceptional experience with our salesman and that you appreciated our willingness to go above and beyond to assist you in making your decision. We look forward to working with you again in the future.
Many thanks, Sinclair Volkswagen

Valutata 5 stelle su 5

Seamless and smooth purchase from start…

Seamless and smooth purchase from start to finish.

2 ottobre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your feedback! We're thrilled to hear that your experience with us was seamless and smooth. It's our goal to make the purchasing process as easy as possible for our customers. We appreciate your support and hope to serve you again in the future.
Many thanks, Sinclair Volkswagen

Valutata 5 stelle su 5

New car

Very happy with the service at Sinclair Newport from start to finish. Personable, friendly and attentive staff, all committed to customer satisfaction at all times.

29 settembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Newport

Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your glowing review! It brings us joy to know that our team at Sinclair Newport was able to provide you with excellent service. We pride ourselves on our commitment to customer satisfaction and are thrilled to have met your expectations. We look forward to serving you again in the future.
Many thanks, Sinclair Volkswagen

Valutata 5 stelle su 5

would like to fully thank phil parry…

would like to fully thank phil parry with his amazing service from the first phone call he was on ball and got what i asked for as fast as he could 10 days driving away in my new car from first phone call about a new car he was very helpful and listen to me thanks so much i love my golf r line highly recommend

26 settembre 2025
Non scritta su invito
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your kind words, we are thrilled to hear that Phil provided you with exceptional service from the very first call. We strive to make the car-buying process as smooth and efficient as possible, and we are happy to have helped you find your dream car. Enjoy your new Golf R Line and thank you for recommending us!
Many thanks, Sinclair Volkswagen.

Valutata 5 stelle su 5

Excellent customer service!!

Well done Matthew Rowlands! 👏🏻 You looked after us by being thorough, knowledgeable and paid attention to all of our requests. So would recommend you to anyone looking to purchase a vehicle from Sinclair Newport.

20 settembre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you so much for your kind words! We strive to provide excellent service and are thrilled to hear that you had a great experience with Matthew. We appreciate your recommendation and look forward to assisting you with any future vehicle needs.
Many thanks, Sinclair Volkswagen.

Valutata 5 stelle su 5

The staff were very helpful and…

The staff were very helpful and courteous.

17 settembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Newport

Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your glowing review! We strive to provide exceptional customer service and we're glad to hear our staff went above and beyond to assist you. We appreciate your support!
Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

Friendly but Professional service

From the time you walk through the door you receive a friendly professional greeting at Sinclair Newport.
We had the pleasure of being helped with our purchase by Dave Skinner. Who talked us through the whole process. He was in regular communication with us throughout. This was especially important to us as there was a delay in getting our vehicle due to a random VW process.
Once we collected the car Dave Skinner showed us around the car interior. He is someone with whom we wouldn’t hesitate to deal with again.

19 settembre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Newport

We are thrilled to hear that you had a fantastic experience at Sinclair Newport, and we greatly appreciate your kind words about Dave Skinner. We take pride in providing exceptional customer service, and we are glad to hear that he made your car buying process smooth and enjoyable. Thank you for choosing us, and we look forward to assisting you in the future!
Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

Smooth car purchase and Elliot was amazing

Elliot was great. He explained everything, ran through what was needed to change our car and kept in constant contact.
We are so pleased with our new car and would recommend Elliot to everyone!

15 settembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Newport

Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your positive feedback! We are thrilled that Elliot was able to provide great service and help you find the perfect car. We appreciate your recommendation and look forward to seeing you again in the future. Happy driving!
Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

Phil Parry ( salesman ) was friendly

Phil Parry ( salesman ) was friendly, helpful and knowledgeable and very easy to deal with.

14 settembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Newport

Risposta di Sinclair Group - Sinclair Volkswagen Newport

Thank you for your kind words, we are glad to hear that Phil was able to provide you with a positive and enjoyable experience. Our team takes pride in delivering exceptional service to our valued customers. We hope to have the opportunity to serve you again in the future.
Many thanks,
Sinclair Volkswagen.

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