I recently purchased a car from Sinclair VW Newport and couldn’t be happier with the whole experience. Eliot was fantastic throughout the process, providing great service and making the part exc... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Adam was extremely helpful and polite, all the staff at the showroom were pleasant and made the waiting experience a pleasurable one! My only negative experience was the electronic ID recognition as... Leggi di più
Great service from Volkswagen - Newport. Especially Eliot who was exceptionally helpful in finding me exactly what I wanted. I randomly went in on a busy Saturday to have a look and Eliot spent a good... Leggi di più
L'azienda ha risposto
Had a fantastic service from Eliot at the showroom . He managed to source the exact vehicle we were looking for . He then arranged to hand vehicle over when convenient for us to fit into Xmas holidays... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Sinclair Group - Sinclair Volkswagen Newport
Scritti dall'azienda
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informazioni di contatto
Corporation Road, NP19 0HE, Newport, Wales, Regno Unito
- 01633 730028
4,6
Eccellente
277 recensioni
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A breath of fresh air
Very helpful and professional without a pushy attitude found in some car dealerships. Worked hard to find us the car we wanted. Highly recommended.
12 settembre 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our team and that we were able to find the perfect car for you. We strive to provide a friendly, helpful, and pressure-free environment for our customers. We appreciate your recommendation and can't wait to see you again in the future. Drive safely!
Many thanks,
Sinclair Volkswagen.
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind words! It was a pleasure assisting you. We strive to provide excellent service and are glad to hear that you had a great experience with Dave. We look forward to working with you again in the future!
Many thanks,
Sinclair Volkswagen.
Fantastic support and service from…
Fantastic support and service from start to finish, I will always use Newport Sinclair for my VW work as they are excellent!
2 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for your kind words! We are thrilled to have provided you with fantastic support and service. It's our pleasure to continue being your go-to for all your VW needs. See you soon!
Many thanks,
Sinclair Volkswagen.
Amazing Customer Service & went above what I would have ever expected.
I recently purchased a Volkswagen Tayron thanks to Eliot Gould and his great customer service. I was looking to purchase a new car with lots a space due to having a third child, he offered for me to have a test drive when I first went in and arranged another test drive at a later date. I was told there was a 6 month wait on the petrol hybrid and there was no stock at other dealerships but a staff member who had one on order allowed to me purchase their one. The service at Sinclair Volkswagen Newport is above any beyond what I would have expected. Thank you
4 settembre 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for choosing Sinclair Volkswagen Newport for your new car purchase! We are thrilled that Eliot provided you with exceptional customer service and went above and beyond to ensure you found the perfect vehicle for your growing family. We truly appreciate your business and look forward to serving you in the future. Happy driving!
Many thanks,
Sinclair Volkswagen.
Excellent
Excellent friendly & professional service from Adam at Volkswagon Newport- from first viewing, to collection and aftercare.
3 settembre 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Adam and our team at Volkswagen Newport. We strive to always provide exceptional service every step of the way. It was a pleasure working with you and we look forward to providing top care for your vehicle in the future!
Many thanks,
Sinclair Volkswagen.
A great purchasing experience!
Professional, attentive, super helpful and very personalised service. Everything about the buying experience was good. No negatives at all. We were made to feel valued at all stages of the process and our specific needs were listened to and catered for. We are very happy to highly recommend this dealer.
30 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for the excellent review! Our team works hard to provide personalised and attentive service to every customer. We are delighted to hear that we were able to meet your needs and make you feel valued throughout the buying process. Thank you for recommending us!
Many thanks,
Sinclair Volkswagen.
Even though buying from the low end of…
Even though buying from the low end of the car value market, I was given unrushed attention and helpful advice.
28 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for taking the time to leave a review. We are committed to providing top-notch customer service no matter what your budget is. It was a pleasure assisting you and we are glad to hear we were able to provide unrushed attention and helpful advice during your car buying experience. We appreciate your business and hope to see you again soon!
Many thanks,
Sinclair Volkswagen.
Helpful in Buying a Newer VW Polo Car
They made us very welcome and provided us with tea or coffee, had test drives in various VW Polo's, then explained different options available and emailed if we were unsure so had time to think about it without being pressurised. Went back and forth a few times and the Sales person was always very helpful, polite and never forced us in anyway. Actually was hating it buying a newer car but they made a pleasant experience.
22 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
We are thrilled to hear about your positive experience with our team! Providing exceptional service and making the car-buying experience enjoyable is our top priority. Thank you for choosing us and we hope you are enjoying your new VW Polo!
Many thanks,
Sinclair Volkswagen.
Excellent team work…
The service and sales staff went above and beyond expectations at this centre. What could have been a very stressful situation was advised upon and resolved very quickly. Sales staff were efficient and helpful. After sales service was excellent and appreciated.
24 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you for your positive review! Our dedicated team is always willing to go the extra mile to ensure our customers' satisfaction. We are thrilled to hear that your experience with our service and sales staff exceeded your expectations. Your satisfaction is our top priority and we appreciate your kind words. Thank you for choosing us and we look forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.
Friendly, professional and knowledgable
Matthew was great and made me feel really comfortable making a purchase even though it’s some distance away. He regularly kept me informed, responded really quickly to any queries and was really nice and professional when we met in person. Harry came out to greet me too and was also really pleasant.
22 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for taking the time to leave such a wonderful review! We're glad to hear that Matthew and Harry provided excellent service and made you feel comfortable with your purchase. We strive to keep our customers informed and provide a pleasant experience. We look forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.
Excellent service from Sinclair Newport…
Bought my new car from Sinclair Newport VW, I don't usually use a main dealer but thought I would have a look . Noticed car I liked and dealt with Phil. After I spoke to him I found him down to earth and didn't try to pressure me into buying the car. Offered me a fair price for my car , and I agreed to give him an answer the next day . I decided I wanted the car and to be honest Phil could not do enough for me and even noticed things on the car that I missed and promised to sort them out before I had the car. He kept me up to date about everything even sending videos of what was being done . I would definitely buy another car from them as my opinion is that he is a very honest and hard working person who goes above and beyond for his customers.
Also thanks to Mike who gave me some great information which was very helpful.
8 agosto 2025
Non scritta su invito
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you for choosing Sinclair Newport VW for your new car purchase! We are thrilled to hear that Phil provided you with a positive and pressure-free experience. Our team strives to go above and beyond for our customers, and we are glad to have your trust and loyalty. We'll be sure to pass along your kind words to Phil and Mike. See you for your next car!
Many thanks,
Sinclair Volkswagen.
exceptional service and no push sales
exceptional service and no push sales which was good so i would go back.
Eliot made our experience with Sinclair's very helpful.
11 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind words! We strive to provide exceptional service and a pressure-free sales experience for all our customers. We're thrilled to hear that Elliot made your experience at Sinclair's so helpful. We can't wait to welcome you back!
Many thanks,
Sinclair Volkswagen.
Great service
Great service from sales people (Matt) who really listened to me and were able to come up with great offer.
2 agosto 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind words, we pride ourselves on our attentive and knowledgeable sales staff like Matt. We're thrilled to hear that our team was able to meet your needs with an exceptional offer!
Many thanks,
Sinclair Volkswagen.
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind review! We take pride in providing a friendly and helpful service to our customers. We're glad it made a positive impact!
Many thanks,
Sinclair Volkswagen.
Sinclair Newport - Accessible and friendly
Took my VW to Sinclair VW Newport today for a required service. I was met in the car park and the car was logged in to the service system and I was met inside the showroom with a mug of coffee and a seat and a desk to work at. It was a brilliant experience. Particularly important to me as a wheelchair user to enable me to get on with my work seamlessly. Thank you.
25 luglio 2025
Non scritta su invito
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Good afternoon,
Thank you for your lovely review. We're so glad that our team at Sinclair Volkswagen Newport was able to make your visit smooth and comfortable, especially with the accessible service and workspace provided. Your feedback means a lot to us.
Kind regards,
Sinclair Group
Efficient courteous service from Matthew
Efficient courteous service from Matthew Rowlands
16 luglio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Hi Ken,
Thank you for your review. We're delighted to hear that Matthew Rowlands provided courteous and efficient service at our Newport dealership.
Kind regards,
Sinclair Group
Took his time explaining stuff wasn’t…
Took his time explaining stuff wasn’t pushing me in to having a car then being honest I paid too much for my black GL72 hrp and got money owning me back
19 luglio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Hi Michelle,
Thank you for your feedback. We're pleased to hear you felt respected and informed throughout the process. Your honesty is valued, and we appreciate your review.
Kind regards,
Sinclair Group
Great service
19 luglio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Hi Mark,
Thank you for your review. We're thrilled to hear you had a great experience at our Newport location.
Kind regards,
Sinclair Group
The helpful and friendly manner of the…
The helpful and friendly manner of the staff in particular Salesman Adam Roberts
9 luglio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Hi Ian,
Thank you for your positive comments. We're pleased Adam was helpful and friendly during your visit to Newport.
Kind regards,
Sinclair Group
Risposta di Sinclair Group - Sinclair Volkswagen Newport
Hi Catherine,
Thank you for your feedback. We're pleased that Dave Skinner’s professionalism stood out during your experience with us.
Kind regards,
Sinclair Group
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