Richard has been amazing! I have been looking to get a new car for a while and we saw the polo 50 edition crystal blue. Richard was helpful all the way and was lovely to meet in person who made sure i... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The personal service of the salesman- Mr Middleton [Richard] His technical.knowledge and advice made me feel safe. Also texted seem to wirk well together
Wayne our sales consultant was fantastic .He was friendly, patient with myself and my husband .As we were undecided on which car to choose .He showed us different models and explained all the feature... Leggi di più
L'azienda ha risposto
Simon Clay was extremely helpful and explained all aspects of buying a new VW T-Cross car. I was offered a test drive and Mr Clay made sure I understood each stage involved in the purchase and financi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Sinclair Group - Sinclair Volkswagen Cardiff
Scritti dall'azienda
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informazioni di contatto
Wharf Road, CF10 4BB, Cardiff, Regno Unito
- 029 2049 2100
4,8
Eccellente
307 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Wayne our sales consultant was…
Wayne our sales consultant was fantastic .He was friendly, patient with myself and my husband .As we were undecided on which car to choose .He showed us different models and explained all the features on each car . We didnt feel rushed or pressurised into making our descion .An enjoyable experience for us all. Thank you Wayne.
12 febbraio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Good Morning Katie,
Thank you so much for sharing your positive feedback! We're so glad to hear that Wayne made your car-buying experience enjoyable and stress-free. It's great to know that he was able to guide you through the different models and take the time to explain all the features. We appreciate your kind words and will be sure to pass them along to Wayne. We hope you and your husband enjoy your new car!
Kind Regards
Sinclair Group
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Good Morning Jeff,
Thank you for the kind words! I'm so glad to hear that you've had a positive experience. If there's anything else you need or any way I can help further, just let me know!
Kind Regards
Sinclair Group
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Good Morning Tony. Thank you so much! I'm glad you found it helpful and professional. Let me know if there's anything else I can assist you with!
Regards
Sinclair Group
I love volkswagen tiguan is a big car…
I love volkswagen tiguan is a big car four family good engine 1.5 e hybrid 204 PP good technology more space drive too easy and smooth and safety thank you for sinclair volkswagen Cardiff help me more to buy car thank you very much for sales person / mr paul clough
Thank you very much again I see you again
30 gennaio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Good Morning Mourad,
Thank you so much for your kind words! I'm thrilled to hear that you love the Volkswagen Tiguan. It truly is a fantastic choice with its spacious interior, smooth drive, and great technology. I'm also glad that Mr. Paul Clough at Sinclair Volkswagen Cardiff was able to help you in your car-buying journey. If you ever need further assistance, don’t hesitate to reach out. Looking forward to seeing you again!
Kind Regards
Sinclair Group
Tom Humphrey’s
Served by Tom. Tom was extremely helpful and professional. Was able to answer every single question and helped me get into the exact car desired.
31 gennaio 2025
Non scritta su invito
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Good Afternoon Sharief,
Thank you for your fantastic feedback! We're so glad to hear that Tom was able to assist you in finding the exact car you wanted and answered all of your questions. We’ll be sure to pass along your kind words to him. If you need anything else, don’t hesitate to get in touch!
Regards
Sinclair Group
Great track record
This is the company that I have bought the last 5 cars from. They service and maintain my cars. They are very efficient and reliable.
30 gennaio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Peter, thank you for your continued trust and loyalty! We're so grateful to have been able to assist you with your last 5 cars, and we’re happy to hear that you’ve had a positive experience with our service and maintenance. We truly appreciate your feedback and look forward to continuing to serve you in the future!
Have a great day
Sinclair Group
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Mr Jones, thank you for your feedback! We’re glad to hear you had a good experience. If you need anything else, feel free to reach out!
Regards
Sinclair Group
Five out of five.
I part exchanged my old diesel VW, which I always had serviced at Sinclair Cardiff, for a new T-Cross. Customer service from Tristan was excellent, from my first visit to picking up the car. I was able to test drive the same model and engine and was kept well informed about progress with the building of the new car.
9 gennaio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hello Dave,
Thank you for your glowing review! We’re delighted to know that Tristan provided excellent service throughout your car-buying journey. Keeping you informed and ensuring a smooth process is always our priority. We hope you love your new T-Cross!
Kind regards,
Sinclair Group
Nice day at sinclairs
Wayne the Sales representative was very helpful in finding what I needed
12 gennaio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Mr. Bourne,
Thank you for your review! We’re glad Wayne could assist you in finding what you needed and that you had a great visit.
Kind regards,
Sinclair Group
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Miss Scott,
Thank you for your kind words. We’re so pleased to hear you found our service helpful and enjoyable.
Kind regards,
Sinclair Group
Pressure free purchasing.
Pressure free purchasing.
Competitive prices
Knowledgable staff
30 dicembre 2024
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Abby,
Thank you for your lovely review. We’re glad to know you enjoyed a pressure-free experience and found our team knowledgeable and our prices competitive.
Kind regards,
Sinclair Group
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Jayne,
Thank you for your kind review! We’re so pleased to hear you found our service excellent and our team friendly. We hope to assist you again in the future.
Kind regards,
Sinclair Group
Superb experience from start to finish
Superb experience from start to finish. Excellent customer service and follow up advice and support. Would highly recommend!
2 gennaio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Richard,
Thank you for your fantastic review! We're thrilled that you had a superb experience with us and found our customer service and follow-up advice helpful. Your recommendation means a lot to us.
Kind regards,
Sinclair Group
Exceptional experience at Cardiff VW Sinclair Group
I had an exceptional experience working with Babs Ali at VW Cardiff Sinclair Group. From start to finish, Babs provided outstanding customer service — professional, knowledgeable, and always willing to go the extra mile to ensure that everything went smoothly. Babs's expertise and friendly approach made the whole process seamless and enjoyable. I truly appreciated the attention to detail and the genuine care taken to meet my needs. I would highly recommend Babs to anyone looking for a hassle-free and top-tier experience. Thank you, Babs, for your excellent service!
2 gennaio 2025
Non scritta su invito
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Amjad,
Thank you for sharing your exceptional experience! It's fantastic to hear how Babs went above and beyond to ensure a seamless and enjoyable process for you. Your kind words mean so much to us, and we will be sure to pass along your praise to Babs. We appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
Sinclair Group
Everyone at Sinclair Volkswagen are…
Everyone at Sinclair Volkswagen are very helpful indeed. Good quality service and always happy to help you out whenever possible.
2 gennaio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Neil,
Thank you for your kind words! We’re so pleased to hear that you found our team at Sinclair Volkswagen helpful and that you’re happy with the quality of our service. We’re always here to assist whenever needed.
Kind regards,
Sinclair Group
Amazing customer service
Amazing customer service nothing was too much trouble to ensure a hassle free transaction
31 dicembre 2024
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Dee,
Thank you for your lovely review! We're delighted that you had an amazing experience with us and that we could ensure a hassle-free transaction for you. Your feedback is greatly appreciated.
Kind regards,
Sinclair Group
Kept us updated on a regular basis…
Kept us updated on a regular basis regarding delivery
1 gennaio 2025
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Sheila,
Thank you for your kind review! We’re so glad to hear that you appreciated the regular updates on your delivery. We aim to provide excellent communication and are thrilled that we met your expectations.
Kind regards,
Sinclair Group
Excellent customer service
Excellent customer service
I dealt with Justin Behnan when purchasing a VW Polo.
He was amazing to deal with and really took care of everything in a professional manner from start to finish. Nothing was too much trouble for him, he was helpful and communicative throughout the entire process.
28 novembre 2024
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Franco,
Thank you for your wonderful review! We’re so glad Justin provided an exceptional experience and kept you well-informed throughout your VW Polo purchase. Your kind words mean a lot to us!
Kind regards,
Sinclair Group
Great service
The salesperson could not do enough for us in the purchase of our new car
23 novembre 2024
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi James,
Thank you for your great review. We’re pleased to hear that our team went above and beyond to assist with your car purchase. We hope you enjoy your new car!
Kind regards,
Sinclair Group
VW Cardiff 5 *****
This is my 2nd car from VW in cardiff, from enquiry to pick up all correspondence were 5 ***** as usual.
20 novembre 2024
Risposta di Sinclair Group - Sinclair Volkswagen Cardiff
Hi Ronald,
Thank you for your glowing review and for choosing us for the second time! We’re delighted to hear that the team at VW Cardiff provided another five-star experience. Enjoy your new car!
Kind regards,
Sinclair Group
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.