The self-catering house I stayed in was superb. Very high standard and I though reasonably price. Booking through Shamrock also gave me a 15% discount on my ferry booking across the Irish Sea
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Great location and a well apportioned property in a peaceful location. With a little bit of "TLC", would be a first rate property but there were a few minor niggles with cleanliness which were addres... Leggi di più
L'azienda ha risposto
Amazing cottage , definitely a home from home feel , had everything u needed to cook and enjoy family meals in the evening, shower was so good, coffee machine so good! Karl and Martina are an... Leggi di più
L'azienda ha risposto
Atlantic Haven is a beautiful home from home, set in the most exquisite location. The owners provided such comfort and left us wanting for nothing. We were wrapped in kindness and comfort. We had a be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Cottage
- Servizio sistemazione per vacanze
- Casa vacanze
- Alloggio vitto escluso
- Agenzia di affitto di case vacanze
- Noleggio vacanze
Scritti dall'azienda
Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.
Informazioni di contatto
Regno Unito
- www.shamrockcottages.co.uk
4,5
Eccellente
521 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A positive experience
The self-catering house I stayed in was superb. Very high standard and I though reasonably price. Booking through Shamrock also gave me a 15% discount on my ferry booking across the Irish Sea
30 maggio 2026
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Great holiday homes at achievable prices in beautiful locations.
Great holiday homes at achievable prices
13 giugno 2026
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Risposta di Shamrock Cottages
Hi Bernadette,
Thanks so much for your review. We're proud to have a lovely range of properties suitable for all guests, occasions and budgets!
If you would like any help to book your next trip to Ireland, please do get in touch.
All the best
Tess
The quality of the cottage was…
The quality of the cottage was excellent. The location was great. I couldn’t have asked for more.
13 giugno 2026
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Risposta di Shamrock Cottages
Good afternoon James,
Thank you so much for your feedback. It's great to hear that you had an enjoyable stay in Ireland.
If we can be of any help booking your next trip, please don't hesitate to get in touch!
All the best
Tess
Great peaceful location
Great location and a well apportioned property in a peaceful location. With a little bit of "TLC", would be a first rate property but there were a few minor niggles with cleanliness which were addressed albeit not a show stopper.
Booking process was straightforward with Shamrock Holidays.
9 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good afternoon,
Thank you so much for your feedback following your recent stay in Ireland. It's great to hear that you found the booking process straightforward and that the location of the property was ideal.
It would be really helpful to get some more information from you, so that we can address your comments with the owner and work on getting those niggles addressed. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days.
UPDATE: Thank you so much for completing the information request, we'll contact the owners to discuss the issues raised.
If we can be of any help booking your next trip to Ireland, please do get in touch!
All the best
Tess
Very helpful service from the time we…
Very helpful service from the time we booked our accomodation
19 giugno 2026
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Risposta di Shamrock Cottages
Hi Richard,
Thank you for your review of our services, it's great to hear that our team was able to help you book a trip to Ireland.
Please do let us know if we can be of any help booking your next trip.
All the best
Tess
Cottage great location and fairly…
Cottage great location and fairly comfortable . Plenty of space and well equipped, however bathrooms not clean and towels had seen better days . Thin and grey in colour.
20 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good morning Deirdre,
Thank you for your feedback, we’re glad to hear that you enjoyed your recent stay.
You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have received your booking details, we will pass on your comments regarding the bathrooms and towels to the property owner for their consideration for future guests.
If we can assist with booking your next holiday to Ireland, please don’t hesitate to get in touch .
Kind regards,
Hayley
Seven Heads View
Marion, the owner’s representative is very helpful and approachable.
6 giugno 2026
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Risposta di Shamrock Cottages
Hi Robert,
Thank you so much for letting us know that Marion was helpful during your stay. We will certainly pass this feedback on to the owners of the property.
If we can be of any help booking your next trip to Ireland, please get in touch!
All the best
Tess
Easy processInformation was provided as promised…
Information was provided as promised making the booking process straightforward.
6 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Hi Ray,
Thanks so much for your feedback following your booking with Shamrock Cottages. We're really pleased to hear that you found it a smooth process.
Please do let us know if we can be of any help in booking your next holiday to Ireland.
All the best
Tess
The cottage was beautiful
The cottage was beautiful, fully equipped, great location and the panoramic views were stunning.
13 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good afternoon,
Thank you so much for taking the time to leave a review following your stay. It's great to hear that you enjoyed your holiday in Ireland.
If we can be of any help booking your next trip, please let us know!
All the best
Tess
Very disappointed with cleanliness of…
Very disappointed with cleanliness of cottage, could be a lovely place but needs lots of improvement. Dead flies & spiders on windows, thick dust everywhere, all crockery & utensils had to be washed before we could use them. Oven needs a good clean, glasses also had to be washed before using, Dust under beds & behind cupboards thick, used long duster mop to remove as I did not want to be bitten by spiders, found empty wine bottle in bedside cabinet, which we left as we don't drink wine. Settees very uncomfortable & lounge was smelly......piano & stool thick with dust, awful really. Very disappointing.
13 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good afternoon Anne,
Thank you for taking the time to share your feedback. We’re very sorry to hear that you feel disappointed with the property you stayed in.
We always aim to provide a high level of customer service and want all of our guests to have an enjoyable holiday. Any concerns should be brought to the attention of the property owner or caretaker as soon as possible during your stay, so that they can be addressed promptly, contact details can be found on your final booking confirmation. Our dedicated Holiday Support Team are also available to help should you experience any issues during your stay, we are on hand and happy to help.
UPDATE TO OUR INITIAL REPLY: We've requested further information from you via Trustpilot, asking you to confirm your booking information, thank you for providing this. We will now go ahead and discuss your feedback with the owner of the property, to ensure all areas are addressed at the property where necessary. We value your feedback and would like to thank you again for bringing your comments to our attention.
If we can be of any assistance with a future booking to Ireland, please feel free to get in touch.
Kind regards,
Hayley
A piece of heaven.
The spectacular views from the cottage are amazing. A few steps down onto the beach are at the bottom of the garden.
Very relaxing, a place to wind down from the crazy pace of the world today. Loved it.
13 giugno 2026
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Risposta di Shamrock Cottages
Hello Sue,
Thanks so much for your review - wow, that really does sound heavenly!
If we can be of any support in booking your next Irish holiday, please do get in touch.
Kind regards
Tess
We got more than we suspected 🫠
We got more than we suspected 🫠
Location wise and property wise
13 giugno 2026
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Risposta di Shamrock Cottages
Good afternoon,
Thank you for your review following your recent stay in Ireland. It's great to hear that you got even more from your stay than you expected!
Please do let us know if we can help you to book your next trip.
Kind regards
Tess
Excellent standard property
Excellent standard property. Professional and friendly host. Not the cheapest when compared to Airbnb but still good value overall. Would book again using Shamrock cottages.
15 giugno 2026
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Risposta di Shamrock Cottages
Good afternoon Robin,
Thanks so much for your feedback following your recent stay in Ireland. It's lovely to hear that you had a great experience with the property and homeowner.
Please do reach out if we can help you book your next Irish holiday!
All the best
Tess
Lovely house in quiet location
Lovely house in quiet location with all basic facilities. Good communication from Owners and easy booking system.
1 giugno 2026
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Risposta di Shamrock Cottages
Hello Chris,
Thank you so much for taking the time to leave feedback following your recent stay in Ireland. It's great to hear that you had a peaceful break, and that you found our services easy to use.
Please do let us know if we can help you book your next Irish holiday!
All the best
Tess
Decent company to deal with
Decent company to deal with, though didn't want to get involved over issues with another rental stating it was owner managed. Aren't they usually?
15 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good afternoon Chris,
Thank you for taking the time to write a review.
If you have booked a property with Shamrock Cottages, our dedicated Holiday Support Team is available throughout your stay to assist with any queries and help resolve any concerns as quickly as possible.
If we can be of any assistance with booking your next holiday to Ireland, please don’t hesitate to get in touch.
Kind regards,
Hayley
Risposta di Shamrock Cottages
Good afternoon,
Thank you for your feedback further to your recent holiday.
We are so pleased to hear that you were pleased with the location, and hope you had a wonderful stay.
If we can be of any assistance with booking your next trip to Ireland, please don't hesitate to get in touch.
Kind regards,
Hayley
Risposta di Shamrock Cottages
Good morning Nigel,
Thanks so much for your review feedback. It's great to hear that you had a peaceful stay in Ireland.
If we can help you to book your next trip, please do let us know.
All the best
Tess
wonderful location
This is a fantastic house, in every possible way!!
8 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good afternoon Vanden,
Thank you so much for your feedback following your stay in Ireland.
It's wonderful to hear that you enjoyed your stay, and I do hope you'll be returning soon
If we can offer any help with booking your next trip to Ireland, please don't hesitate to get in touch.
All the best
Tess
Lack of warm water and power (showers) in the house
For the most part, the showers had no hot water and lacked power. We have another group staying at this house at the end of August, and something really needs to be done about this! I expect to receive feedback on this.
Further: we enjoyed the house and especially the surroundings!
13 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good afternoon,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you faced some issues at the property you stayed in.
We want to make sure that our properties are always kept well maintained, and we are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.
To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
A curate's egg
The caretakers don't answer emails. UK cottages nearly always have comments books, this one doesn't. Baby bunnies were a bonus! Cottage was cold on 2 days when outside temperature was only about 11c.
I emailed in advance (twice, forwarding the conformation email from Shamrock both times, no reply (and I didn't get a failure to deliver from my emailer)). Igave up trying and my wife phoned prior to departure, her call went to voicemanil and the reply message was not clear. When you travel 400 miles to a different (supposedly friendly) country you expect a bit more than that. They had left the key to the front door under the doormat,but we didn't know that so we had to phone and be told where it was. Then we couldn't find the wifi password (it was in a photoframe on the mantelpiece, but we didn't know that either. We've booked at least 50 different holiday cottages over the last 35 years and this is the only one where no one turned up to let us in and no one answered my emails. we would be happy to book again with Shamrock, but not Annascaul cottage. And by the way, the address is wrong on your site. It says '3 Canard Ardrinane Co. Kerry ', but it is actually at '3 Killard Ardrinane'
16 giugno 2026
Non scritta su invito
Risposta di Shamrock Cottages
Good afternoon,
Thank you so much for your feedback following your recent trip to Ireland. Wow, baby bunnies really are a highlight!
It would be really helpful to get some more information on your booking, so that we can communicate with our caretakers the importance of responding to emails. I've sent over a request for some more information which you'll receive shortly. Please can you respond to this within 3 days?
If we can be of any assistance planning your next holiday in Ireland, please do get in touch.
All the best
Tess
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