Serafini Retail Falkirk Recensioni 

I received a message stating part of my order was slightly damaged, but as it was below market value i said it was ok to send. They instantly upgraded my delivery to next day for free and even offered me a free return if I wasn't satisfied.
Fantastic customer service.

Fast postage and went above and beyond.

Good communication during postal strike. Upgraded postage and kept me up to date. Item well-packaged and as-described.

Great personal service, even arranged for amp to come direct from Sony
Very impressed

Very friendly and informative staff in the shop. TV taken out and put in my car and I was assured that they were ready to give me any help and support I needed

I was sceptical due to the low price but was really pleased when it arrived as described so soon!!!

Ordered from this company recently. Good clear communications, good price, fast service and an excellent courier company made this an all-round excellent experience

As always fantastic service received.
Excellent communication.

Great price, quick delivery and prompt communication! Super item 👌🏻

I had just been scammed elsewhere on line for headphones and it was a pleasure to deal with Dean who could not have been more helpful and the headphones must have been with the local Post Office within a couple of hours as I received confirmation from them quickly. Headphones were with me next day before 1pm

I bought a Sony Bluetooth speaker online. While trying to pay the payment didn't go through then I contacted customer service they sorted out the issue, very helpful team and I received the speaker within two days. The speaker is excellent.

Very helpful staff. They got me exactly what I needed. Thank you.

Our first foray into the large TV arena (who'd have thought a 32" was now considered portable..) saw us visit the Falkirk Sony Centre in search of an almost sold out model - Ross and Craig gave us their time and expertise, in order for us to eventually choose the right model. Nothing was too much trouble or effort. We are definitely delighted with our purchase and would recommend highly, visiting them.

Great customer service. The team came back to my query straight away and I received my video camera within two days of ordering. Very happy customer!

Excellent help and service, many thanks

Great service from the Falkirk Sony Centre. I ordered a pair of headphone by mail order. The item was delivered by hand the next day,

Very good customer service and rapid delivery. Thank you!

The camera was what I wanted at a good price. I needed to contact the shop and received a reply really quickly so more than happy. The camera arrived so quickly I was more than pleased.