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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our first foray into the large TV arena (who'd have thought a 32" was now considered portable..) saw us visit the Falkirk Sony Centre in search of an almost sold out model - Ross and Craig gave us the... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Battery life very poor, no battery charger. Lens not particularly good, photos taken in the good light but photos still came out blurry in spite of the cameras 5 point axis in body stabilisation.... Leggi di più

Valutata 5 stelle su 5

We are big fans of Sony products and have always supported this local store as we know the high standard of customer care and overall knowledge of their products. Having heard they now offer white goo... Leggi di più

Valutata 5 stelle su 5

After seeing an extremely competitive price online I reached out to obtain validity of the offer. Even though it was 9pm craig replied to my message saying he would check stock and call me in... Leggi di più

Dettagli dell'azienda

  1. Negozio di elettronica

Scritti dall'azienda

Situated in the heart of Falkirk, right next to Central Retail Park, Falkirk Sony Centre has been a fixture in the town for over fifteen years. The shop has earned a reputation for delivering excellent customer service and for always being prepared to go the extra mile for our customers. We carry an extensive range of Sony consumer electronic products all at competitive prices supplemented by third party accessories such as TV furniture, wall mount brackets and cables. We offer an end-to-end solution, not just selling products but installing and maintaining them too. You will never be asked to phone a manufacturer for assistance; we'll do it for you. Prices change daily to stay in line with our major competitors. Please visit the store or call us for today's deal!


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

267 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 1 stelle su 5

i sent messages to return it and nobody…

i sent messages to return it and nobody bother to respond.

23 agosto 2025
Logo di Serafini Retail Falkirk

Risposta di Serafini Retail Falkirk

Hi Amanda,

I have checked our email accounts and can find no trace of any return request. Given the timescale since your purchase, you are welcome to return your item. You should send it to Serafini Retail Ltd, 2-5 Galloway Court, Falkirk, FK1 1HQ. Please mark the outside of the packaging with your original order number.

Can you also please confirm to which email address you sent the return requests?

Regards
Dean

Valutata 5 stelle su 5

Absolutely stellar experience

Absolutely stellar performance from start to finish. I spoke to Ross who described himself as "the electrician", but he could easily have been a salesman, and an excellent one at that. He took his time to go through a product I was interested in, and at no point did I feel pressured.

The actual sales experience was equally good, I was kept informed at all steps of the process about my delivery, it arrived faster than anticipated and when it was well packed. I'm very happy about my first time customer experience.

21 febbraio 2025
Valutata 3 stelle su 5

Battery life very poor

Battery life very poor, no battery charger. Lens not particularly good, photos taken in the good light but photos still came out blurry in spite of the cameras
5 point axis in body stabilisation.
On the whole I wouldn’t recommend this camera and lens.

18 febbraio 2025
Valutata 5 stelle su 5

Site review

They've consistently been providing good quality products (particularly their refurbished items). I once had an error on my delivery address and they handled the situation well and I received my package soon after with good communication from the help team also.

31 dicembre 2024
Valutata 5 stelle su 5

Excellent service

Excellent service, brilliant headphones and a great price. The item was boxed very well and although the headphones were refurbished, they look brand new. The added warranty included with my purchase is also a huge bonus. Thank you and I will be a returning customer.

5 dicembre 2024
Valutata 5 stelle su 5

I highly recommend this shop

Having previously purchased items from the Sony Centre I returned there to buy a new AV amplifier knowing that I would receive a friendly and professional service. I would like to thank Alan for the additional support he provided by phone on setting up my purchase.

5 dicembre 2024
Valutata 5 stelle su 5

I have bought three pairs of Sony…

I have bought three pairs of Sony headphones from this company. They have all been excellent. On my recent order, they fixed a DPD screw-up very quickly. They are lovely to speak to on the phone.

4 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service and great staff

Great service and great staff. Alan in particular was extremely helpful. I was advised and assisted over the phone on how to best ensure the best deal available on my requirements. Issues with online ordering were rectified immediately over the phone and I was kept up to date on progress of stock and collection was very simple.

1 novembre 2024

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