Fab company. Rather than it being overwhelmed with unnecessary plastic toys that end up in the bin in no time, they have an excellent selection of sensory educational toys that look amazing. Very easy... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Despicable company. With hindsight i wish i had read the reviews on here. Shocking customer service. Only one product arrived out of 6 that were paid for. No answer to most emails and when they do re... Leggi di più
L'azienda ha risposto
Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Leggi di più
DO NOT ORDER FROM THIS COMPANY. I ordered an item worth £120 around 6 weeks ago. It was never delivered, is out of stock on their website and I still can’t get a refund. I have emailed and called coun... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unit W1, Westpoint, WS9 8DT, Walsall, Regno Unito
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
2,9
Nella media
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy to order and fast delivery with…
Easy to order and fast delivery with good communication
The item was smaller than expected though.
23 ottobre 2026
Non scritta su invito
Non Rip Off Squishies
Quick delivery, amazing items - NOT OVERPRICED ♡ Will definitely order from here again!!
23 ottobre 2026
Non scritta su invito
Very disappointing
I ordered two items for my 4 year old grandson’s 4th birthday . He has autism and I thought these would be ideal for him. One item arrived but the other worth £17 never appeared. I have contacted the company on several occasions without success. Ver upset and disappointed
25 ottobre 2026
Non scritta su invito
Missing items and unfulfilled faster delivery
Ordered 2 sensory chews for my little boy. Paid £5.99 for faster delivery so he could have them asap for school. Only one arrived. No information about missing product. Have asked for refund of missing product and for the unfulfilled promise of faster delivery but no clear response to confirm of either. Will admit, did not do my due diligence of research before placing my order. Will not be purchasing from them again.
22 ottobre 2026
Non scritta su invito
Arrive very quickly items as expected,
Arrive very quickly items as expected,
Box was a bit battered but I suspect that was the delivery people.
All item were perfect not damaged.
24 ottobre 2026
Non scritta su invito
Very fast and quality excellent!
Very swiftly dispatched and delivered. Great quality product and very decent prices!
Would definitely buy again.
24 ottobre 2026
Non scritta su invito
Box damaged.
Arrived on time. Unfortunately box was battered about a bit but nothing damaged. Picture was taken by EVERI.
16 ottobre 2026
Non scritta su invito
Excellent experience.
At last, a parcel that was wrapped and delivered correctly. The order was promptly dispatched and arrived in tact,delivered carefully and cheerfully by the dispatcher. Excellent communication throughout, easy ordering. A good experience.
23 ottobre 2026
Non scritta su invito
Stay away
Incorrect items sent and items missing from my order. Very difficult to contact and doesn’t reply back to the website enquiries. When managed to get hold of them they didn’t apologise for the mess up of my order and stated I return back to them at a charge of £3.99!!!! Stay away!!!
23 ottobre 2026
Non scritta su invito
Risposta di sensoryeducation.co.uk
Hi Laura,
We’re sorry your order didn't meet your expectations and that your first experience ordering from us was disappointing.
We have reviewed the full email trail and the return request connected with your order. We received your follow-up on 23 October and responded later that afternoon after identifying that your earlier website enquiry had not reached our Customer Care inbox. We asked you to provide details of the items you believed were missing and submit a return request so we could formally assess the matter.
Our returns process states that the Returns Team reviews submitted requests within three working days, after which we confirm the appropriate next steps. This process helps us distinguish between items that may have been supplied incorrectly and items returned for another reason.
The return request includes some items selected under the reason **“Didn’t like colour”**. This indicates a change-of-mind return rather than a report that the items were incorrect, faulty or damaged. If you wish to proceed only with the items you believe were supplied incorrectly, please remove the items marked **“Didn’t like colour”** from the existing return request. We can then review the remaining items together under the same request.
At no point in our email correspondence did we state or suggest that you would be charged £3.99. That figure does not appear anywhere in the messages sent to you. Our correspondence directed you to submit a return request for assessment and explained that the Returns Team would confirm the appropriate process after review. No specific return charge was communicated or imposed in those emails.
We also acknowledge your concern about the time taken to receive a response. Once your message reached this support ticket, we responded and followed up the same day. Our customer service process and automated responses set out the expected review times for website enquiries and return requests.
We are reviewing the missing-item issue and the return request through the appropriate processes. We apologise for the frustration and hope this clarifies what was communicated, why some items appear on the return request, and the steps needed to progress the matter.
Kind regards,
**Customer Care**
Sensory Education
Really pleased with my purchase
Really pleased with my purchase, the quality is good , as described on the website, I think it’s great variety all in one place and quick delivery!
19 ottobre 2026
Non scritta su invito
Lovely things on site.Good descriptions…
Lovely things on site.Good descriptions and reviews.
23 ottobre 2026
Non scritta su invito
Very easy website to use
Very easy website to use, lots of choice, clear whether was in or out of stock. Would use again!
23 ottobre 2026
Non scritta su invito
Despite leaving £1 tip and clear…
Despite leaving £1 tip and clear direction to my safe space , the postal delivery person had the autonomous & thoughtful intelligence to just post it through the letter box & did not take the tip .
Thank You
22 ottobre 2026
Non scritta su invito
Never received the ordered item nor a…
Never received the ordered item nor a refund. Beware of this scam company!!!
23 ottobre 2026
Non scritta su invito
Risposta di sensoryeducation.co.uk
Good afternoon
Please reach out to our customer care team via our help centre.
The system shows this as cancelled and a refund attempt on the 25th August at 16:04
If you can reach out we can get this resolved to your satisfaction.
It came quickly and was well packaged
20 ottobre 2026
Non scritta su invito
Site was easy to navigate
Site was easy to navigate, reviews were very good for your products I was interested in.
22 ottobre 2026
Non scritta su invito
Very happy with everything from…
Very happy with everything from ordering to receiving my order
21 ottobre 2026
Non scritta su invito
You have such a lovely reliable guy who…
You have such a lovely reliable guy who delivers CV in our area.
22 ottobre 2026
Non scritta su invito
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