sensoryeducation.co.uk Recensioni 

2734
•
TrustScore 3 su 5

2,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fab company. Rather than it being overwhelmed with unnecessary plastic toys that end up in the bin in no time, they have an excellent selection of sensory educational toys that look amazing. Very easy... Leggi di più

Valutata 1 stelle su 5

Despicable company. With hindsight i wish i had read the reviews on here. Shocking customer service. Only one product arrived out of 6 that were paid for. No answer to most emails and when they do re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Leggi di più

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY. I ordered an item worth £120 around 6 weeks ago. It was never delivered, is out of stock on their website and I still can’t get a refund. I have emailed and called coun... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,9

Tutte le recensioni

(2734)

1760 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Awful Customer Service, Product never sent

Placed an order on 16th October, received email confirming order on 18th October. Payment was taken but there was no further updates so I contacted on 23rd October asking for an update, I was told I’d receive an update in 2-3 working days but didn’t so I sent a further email and was told it had been passed to a senior colleague and that I’d have an update in 12 hours. Again, I received nothing so over 24 hours later contacted and was told again that it was passed to a senior colleague who would be in touch within 2 working days. 2 working days passed so I sent a further email to have no response at all. Am having to contact my credit card for a refund as getting no response or update or plan from Sensory Education.

16 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Items not delivered, no response

My wife and I ordered some rings to attach some toys to our son's pram over a month ago.

These items have not arrived. We do not have a tracking number. And no one will get back to us.

EDIT: To respond to sensory education’s reply — we ordered the Edushape sensory “linkets”. These look like they will attach to the pram, should they ever arrive.

4 novembre 2026
Non scritta su invito
Logo di sensoryeducation.co.uk

Risposta di sensoryeducation.co.uk

Hi Ollie
Please reach out to us as we do not sell any pram rings of any kind.

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I ordered an item worth £120 around 6 weeks ago. It was never delivered, is out of stock on their website and I still can’t get a refund. I have emailed and called countless times, but almost all responses are from bots. I just wish I could talk to a human, or get an email back from the last “person” I emailed without waiting several more days as standard with no response, then starting the process all over again. So frustrating and upsetting.

3 novembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Good quality products

Good quality products. Reasonable waiting time for delivery and good communication through the purchase process and delivery

3 novembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Fab company

Fab company. Rather than it being overwhelmed with unnecessary plastic toys that end up in the bin in no time, they have an excellent selection of sensory educational toys that look amazing. Very easy to filter through and find some brilliant stuff!

3 novembre 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY
I should have checked with Trustpilot first and read reviews, it seems we are all saying the same things, only 3 out of 4 ordered arrived, no note inside, not replying to emails, having to wait for a refund, I could go on, do not get anything from this site, they are scamming everybody and like one review said, this site is selling items for special needs children, appalling

5 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

No refund. No one responds.

I received an open package with one of the items I ordered missing. I was told all refunds must be via the online system yet it kept crashing. I emailed to let them know and got no response. Eventually, several days later, it worked and I was told my refund had been approved. A month later and no money has been received. I have emailed many many times to find out what the situation is but no response. I tried calling and get fobbed off with an AI bot and told a real human should call me back in about 3 working days, possibly longer during busy times.

I would highly recommend not ordering through this company. The after care is non existent and they seem reluctant to return money for missing items.

3 novembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Don't buy from this company still waiting for refund from July

After sending a review on here about my problems getting a refund a very nice person replied to the review and gave me an email to contact to get it resolved. She replied to my email several times and then the last contact I had was saying she would get back to me within 2 days. That was 2 weeks ago! Don't buy from this company. I'm still waiting for a refund from July

19 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Despicable company

Despicable company. With hindsight i wish i had read the reviews on here. Shocking customer service. Only one product arrived out of 6 that were paid for. No answer to most emails and when they do reply it is a wishy washy ‘we will investigate’. This company need to be in crimewatch - deliberately deceiving customers and not sending promised products - they must be breaking numerous laws. The saddest thing is that it is a site for products for children with sensory problems. Absolutely despicable. DO NOT USE this company.
100 per cent genuine review.

14 settembre 2026
Non scritta su invito
Logo di sensoryeducation.co.uk

Risposta di sensoryeducation.co.uk

Sadly a fake review

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