SelfStorage.com Recensioni 77.783

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 4 stelle su 5

Lot feels and looks very secure! Plenty of security cameras on site. Customer service was GREAT! Very friendly and efficient to get rented. Actual unit seemed a little dirty and there was evidence... Leggi di più

Valutata 3 stelle su 5

Website for viewing and accepting lease is difficult. Just use Docusign so we can actually add our initials and signatures. No info given about how to get the access code. So bad follow through after... Leggi di più

Valutata 5 stelle su 5

The staff at the desk was nice, they even give a lockpad and key when you first move in your stuff. The process was quick and easy, especially since I reserved it online ahead of time, even if on shor... Leggi di più

Valutata 5 stelle su 5

Max was extremely helpful in making sure the unit selected was what we needed and located where we wanted it. He provided facility maps and instructions on how to easily access our unit.

Dettagli dell'azienda

  1. Self-storage
  2. Deposito di auto
  3. Luogo per il ricovero barche
  4. Parcheggio con piazzole stanziali per camper
  5. Deposito

Scritti dall'azienda

SelfStorage.com is one of the original self-storage comparison shopping sites, launched to help customers find the best deal on storage units. Featuring more than 20,000 storage facilities nationwide, you can find a cheap storage unit near you by searching on SelfStorage.com. Compare prices and unit sizes, and reserve your storage unit for free in minutes. No commitment and no credit card required!

Scritti dall'azienda


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

77.783 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I was told someone would meet me to…

I was told someone would meet me to show me a unit, I got there door was locked. Called again and was told they had no one on site but I could sign up online and they would allow me access to look at unit if I didn't like it I could cancel within 24 hours. Not what I was told and I drove quite a distance to get there. You suck don't send me anymore emails ot text.

2 maggio 2026
Logo di SelfStorage.com

Risposta di SelfStorage.com

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Valutata 5 stelle su 5

Very helpful front desk

Very helpful front desk, thank you David Geiger! If the welcome and assistance I received is any reflection of the storage facility, I am sure I will have a wonderful storage experience. My unit was clean, David escorted to the unit and demonstrated how to access it, and consistently offered kindness and “next steps” direction! Thank you Area Storage!

2 maggio 2026
Valutata 5 stelle su 5

Professional and Easy

Their website is very easy to navigate, understand and feel confident about completing a self storage unit rental all online. I couldn't be happier.

2 maggio 2026
Valutata 3 stelle su 5

Booking Process

I did not like the confusion from my initial contact. I called the number listed locally for me. Someone named Cindy or Sydney was very helpful and determined a 10x10 unit would work for me and there was one available at the location I was asking about, that I could move into that same day. She said the cost was $68.00/month. I then received an email and phone call with Ella with Self Storage to confirm my booking. Ella told me the person I spoke with on my initial call was with a 3rd party - Barefoot - and that the unit I was quoted wasn't available. Ella then confirmed there was a 10x10 unit available at the local location I was interested in and it would be $75.00/month. I was concerned about the disconnect between your company and the 3rd party group you have representing you to initial callers. Ella did offer me a discount and everything worked out - we are very pleased with the unit and the access.

28 aprile 2026
Valutata 1 stelle su 5

They called &texted me me way to much

They called &texted me me way to much. I'm actually going to cancel my reservation for the storage unit.

1 maggio 2026
Logo di SelfStorage.com

Risposta di SelfStorage.com

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Valutata 5 stelle su 5

A Great Experience

Easy to get to. Kaylas was friendly and very helpful in helping me determine the unit size I would need, how to get to the unit, and everything affiliated with the unit.

1 maggio 2026
Valutata 4 stelle su 5

Self storage experience

Is was easy to look up online.
I felt like it was a very good rate an didn't lock me in forever on lease.

Only problem was getting a call back with the local company.
I felt like it would have been more efficient if I could have entered my credit card on my own an maybe get all details for access code an storage unit on email. But overall 7-10.. Thanks

30 aprile 2026

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