poltronesofà - Worthing Recensioni 

308
TrustScore 4.5 su 5

4,5

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB


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Valutata 5 stelle su 5

Received our villa sofa which is lovely but we had ordered two power chair ends or so we thought as the order shows recliner cups which shows that our intent was to have recliners however seems there... Leggi di più

Valutata 5 stelle su 5

Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... Leggi di più

Valutata 5 stelle su 5

Kept up to date re delivery and completed speedily. Allowed time to check chair over before signing for receipt.

Valutata 5 stelle su 5

From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Worthing

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, Regno Unito

  • +441917313300

4,5

Eccellente

TrustScore 4.5 su 5

308 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(308)

17.122 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great guys that delivered my sofa

Great guys that delivered my sofa. On time efficient and friendly I felt comfortable with them and they done a great job. BUT unfortunately the quality of the sofa is very poor bad stitching threads pulled attention to detail not good. Such a shame as I love the sofa will be contacting the after care department on Monday

3 luglio 2026
Valutata 5 stelle su 5

A very pleasant shopping experience.

The staff were very welcoming and explained the necessary labelling so we understood what they stood for in relation to the sofa's. We were able to wander the store and take as much time as we liked without any 'sales patter'. When we had a question Paul was there with the answer. When we had tried nearly every sofa we made our decision and Paul was on hand again to explain about the aftercare for our choice. He also explained about the delivery and what that would involve, calculated the cost of our sofa's and discount, which was a bonus so all in all, it was a very pleasant experience and if we need a new sofa in the future we will definitely look here first.

23 giugno 2026
Valutata 5 stelle su 5

The delivery crew were A1

The delivery crew were friendly,respectful of property
And goods being delivered kept me informed of time
of arrival and cleared all packaging when finished ,it all happened very professionally.

27 giugno 2026
Valutata 5 stelle su 5

Pleasant and helpful experience

Great customer service by staff m in the shop when looking for our sofas . This was followed by a very satisfying delivery. Ability to track the crew delivering was helpful. Delivery and construction of the sofas was quick and the crew were extremely polite and friendly.

23 giugno 2026
Valutata 4 stelle su 5

Very clean and calm environment in the…

Very clean and calm environment in the store. Very attentive staff. Would have give full marks but disappointed we had to pay for delivery

18 giugno 2026
Logo di poltronesofà - Worthing

Risposta di poltronesofà - Worthing

Ciao Sandra,

Thank you for taking the time to leave us your review, I hope you are well.

We really appreciate your comments and are pleased that overall you had a positive experience in store on your recent visit.

Thank you for your order with us and we will be in touch once this is ready for delivery.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Excellent communication…

It was a long time to wait for the sofa. However when we were advised of the delivery date the communication was excelent. Regular updates and on the day the delivery drivers kept us informed of expected time of delivery. The delivery men were very polite and efficient. Care was given . Very pleased with product so far.

18 giugno 2026
Valutata 5 stelle su 5

Great staff and magnificent showroom

Magnificent showroom, with great choice to see and try. Backed up by great staff, Andy was excellent taking us through the options with putting any pressure on us. Would not buy something like this just on line now. Sofology made us realise that.
Minor niggle, coffee machine did not work so you owe us a coffee!! Was good experience, sure we will be back.

4 giugno 2026
Valutata 4 stelle su 5

Very helpful staff at the store…

Very helpful staff at the store explaining the whole process well.
Given a delivery date and driver kept us updated on delivery time.
Delivery team very professional and respectful and had the sofa installed very quickly.
Well done all round.

5 giugno 2026
Logo di poltronesofà - Worthing

Risposta di poltronesofà - Worthing

Good Morning,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience both on your visit to store and with the delivery crew. This is exactly what we would want for our customers.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Amazing Team

Amazing Team! The sofas were incredible designs and material, the touches they are are lovely!

Paul from Worthing was fantastic! He helped us decide and chose the one we wanted! We then got referred on our finance due to completing on a house, we then came back 2 weeks later and Paul was there to help us agin! Determined to get us this sofa ordered! And successfully we managed to get our sofa ordered

29 maggio 2026
Valutata 5 stelle su 5

A great experience all round

A great experience all round, from the helpful sales rep in store to the friendly delivery guys who took the time to explain how to take the sofa apart if needed. The sofa itself is excellent quality and well worth the wait, I highly recommend SCS.

30 maggio 2026
Valutata 4 stelle su 5

Shop staff helpful at point of sale

Shop staff helpful at point of sale. Delivery crew very good. Furniture good. A couple of issues need sorting out.

22 maggio 2026
Logo di poltronesofà - Worthing

Risposta di poltronesofà - Worthing

Ciao Mike,

I hope you are well and thank you for your 4* review.

I am pleased to see that you found the sales team to be helpful and had a positive service from our delivery crew.

I have tried to call you today regarding the issues that you need to have resolved, there was no answer however I have left you a voicemail.
Please feel free to contact our aftercare team on 0191 7313300 or email us at socialmedia@poltronesofa.co.uk and we can certainly take a look.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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