Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Sofa delivered earlier than expected. Good quality, so comfy, probably the best sofa I ever had! Great comms on delivery day.
From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... Leggi di più
Delivery guys were not very communicative. They did not put down any floor protection, neither did they offer to take their shoes off, whilst walking across our previously shampooed carpet
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su poltronesofà - Worthing
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda

Informazioni di contatto
Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, Regno Unito
- +441917313300
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Le persone hanno visualizzato anche
Angela greeted us as we walked in to…
Angela greeted us as we walked in to inform us about the store but then left us to browse at our leisure. She only approached us if we had a question and was very helpful.
Smooth delivery
The delivery went very smoothly and the drivers were very mindful of the furniture and the property.
From show room staff to delivery staff…
From show room staff to delivery staff all were professional and courteous throughout . Delivery was on time and we kept informed all the way.
Good costumer service and great product.
Excellent Delivery Crew
Good, friendly delivery team who were careful not to damage any door frames etc.
Delighted
From purchase to delivery everything was great.
Staff in store were helpful and knowledgeable.
On delivery day I was kept informed of timing, arrived exactly as stated. Delivery crew were friendly and efficient.
I am delighted with my sofa
Helpful polite and professional
Helpful polite and professional
Extremely lovely lady and nothing too much trouble
Potrebbe usare l'IA per rispondereMostra di più
Excellent service by Staff members
Excellent service by Staff members. Have given 4 out of 5 as I’ve been unable to sign on to check delivery date

Risposta di poltronesofà - Worthing
Very good delivery drivers
Ordered at the shop and then waited until sofas were made, delivered on the correct day by two very helpful van drivers
Advice to improve
Ok firtsly let me say the sofa is lovely and comfortable.
The delivery chaps could not turn in the hallway to place it in the lounge.
So they placed it in the kitchen, all was fine
The paint damage on the stair hanrail I am happy to repaint - no problem.
happy days.
When i spoke to your chap on the phone most polite and apologetic no need.
He also told me - no problem you can take the arm off but will need an upholsterer to do it.
Now it gets interesting.
I suggest
you put a zip in the base cloth to access the bag of feet. great idea.
Why not just put a zip in that allows after undoing the three bolts (marked with an orange paint pen, to allow the easy-off of the wing/arm. Exchange the nuts for wing nuts as you did for the front cover plate and there it is simple no cost to you instruction paper included done.
I am a practical man, took me one hour to achieve.
Now sitting on it in my lounge.
Kindly Neil.England.
PS I am 78 and did all inc moving it myself:)
.

Risposta di poltronesofà - Worthing
Great range of sofas and good honest…
Great range of sofas and good honest down to earth salesman
Great sofas delivered on time with care…
Great sofas delivered on time with care and put together in record time. I recommend this company to anyone thinking of buying a new sofa .. Thank you for your service.
Excellent service
From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an estimated delivery date and got on with life. The sofa was delivered two weeks early which was perfect for us, and the team who delivered were quick, efficient and friendly.
Staff in shop were great and the…
Staff in shop were great and the delivery drivers were very good and also polite
The guys that came and delivered my…
The guys that came and delivered my sofa and chair were absolutely brilliant very polite and friendly on that note I absolutely love my new sofa and chair thank u
Lady was very polite and helped us in…
Lady was very polite and helped us in any way she could,measuring sofas and giving us any advice we needed.
Great guys that delivered my sofa
Great guys that delivered my sofa. On time efficient and friendly I felt comfortable with them and they done a great job. BUT unfortunately the quality of the sofa is very poor bad stitching threads pulled attention to detail not good. Such a shame as I love the sofa will be contacting the after care department on Monday
Very good customer care.spot on…
Very good customer care.spot on delivery tracking device..very polite men .
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