poltronesofà - Luton Recensioni 

602
TrustScore 4.5 su 5

4,4

Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.

Valutata 5 stelle su 5

The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... Leggi di più

Valutata 4 stelle su 5

Staff amazingly helpful and very knowledgeable, quality of furniture looks to be of a high standard. Only problem so far is using the financial company’s app. Not good!

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you for a very prompt and professional delivery service. The 2 delivery men were excellent, took time to explain how the recliner and charger worked, how the backs were removed if I ever had to... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Luton

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, Regno Unito

  • 01582 430790

4,4

Eccellente

TrustScore 4.5 su 5

602 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(602)

17.257 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great first impression of SCS.

Knowledgeable and helpful sales staff.
Polite and efficient delivery staff.

5 aprile 2024
Non scritta su invito
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

The staff were very helpful after…

The staff were very helpful after helping us for 3 hours - I managed to purchase three main furniture items for my new home +I'm more than happy !!

30 marzo 2024
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 1 stelle su 5

They broke my new dining table when…

They broke my new dining table when they build it. And I was waiting for this more than 4 months. This is really sad and very disappointing. I have not been called to be informed to what will happen next. I had to call in my self. I hope I will not be waiting another 4 months. This time I have no dining table. No compensation has been offered to me.

28 marzo 2024
Non scritta su invito
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Good Morning Zubair,

Thank you for your review and I hope you are well today.

I do apologise that you have rated us 1* today in regards to your delivery experience. Please could you send a screenshot of your review to socialmedia@scs.co.uk along with your sales order number or postcode and address so we can look into this for you.

Many Thanks
Beth - ScS Social Media Team

Valutata 5 stelle su 5

Good service

Smooth efficient delivery and friendly service from Simon and Steffan. Great service from retail store team particularly the store manager who was extremely patient and informative.

25 marzo 2024
Non scritta su invito
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

Staff very polite and a good salesman

Staff very polite and a good salesman
sold us the sofa. Incidentally a review
of….when the sofa will be delivered would be good (We need to get rid of the other one).

Mrs. K.T Handford.

10 marzo 2024
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valutata 5 stelle su 5

SCS…

The Delivery was brilliant and earlier than expected Chris and Brad were pleasant and helpful the furniture is absolutely divine and the perfect size for my room.

12 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Luton SCS

Shaz greeted us we entered the showroom in a ver friendly manner.
We originally wanted to view corner sofas and after showing and sitting on a number of these Shaz brought us coffee whilst we were discussing the choice of furniture and payment options.
We ended up ordering 2 stand alone sofas!
Shaz was very knowledgable and attentive throughout our visit and wouldn’t hesitate to recommend her.

28 febbraio 2024
Valutata 5 stelle su 5

Website v Instore

Viewed a few sofas on the website but couldn't choose, decided to look in person. Kameron was very helpful and showed all the options before making a choice. Online you don't get a feel for the fabric or the functional aspects of the sofas.

22 febbraio 2024
Valutata 5 stelle su 5

Exceptional Service

Exceptional Service
ScS provided an exceptional service from purchase to delivery. The process was smooth and easy. Delivery was excellent. Kept up to date throughout the process. On delivery day, received text updates and a call from the delivery guys Graham and Martin. They arrived on time. They were polite, friendly and respectful. They set up the sofa beds promptly and efficiently. I would highly recommend.

9 febbraio 2024
Non scritta su invito

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