poltronesofà - Luton Recensioni 

591
TrustScore 4.5 su 5

4,4

Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much... Leggi di più

Valutata 5 stelle su 5

When we saw the corner sofa we knew it was the one instantly. The lady who helped us with our purchase was helpful, patient and very good at her job with great product knowledge and people skills. She... Leggi di più

Valutata 5 stelle su 5

I absolutely love it its stylish,comfortable and feels very well made. The cushions are supportive yet soft,making it the perfect place to relax after a long day. It looks really better in person and... Leggi di più

Valutata 4 stelle su 5

Fantastic suite and very comfortable. The team delivering were great. The only issue we have is the length of time it takes for delivery - ordered on the 6th April and received on the 16 July

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Luton

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, Regno Unito

  • 01582 430790

4,4

Eccellente

TrustScore 4.5 su 5

591 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(591)

16.028 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience at Poltronesofa

When we saw the corner sofa we knew it was the one instantly. The lady who helped us with our purchase was helpful, patient and very good at her job with great product knowledge and people skills. She helped my wife who is disabled use the lift and navigate the store. Harmanpreet is an asset to your store.

18 luglio 2026
Valutata 5 stelle su 5

A memorable visit.

We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much time as we needed to make what was quite an important decision.We never felt rushed or pressured in our choice. He explained the financial details of payment clearly and precisely and left it to us to decide the length of time we wanted to complete the payment.He even offered us a bottle of water each, which was greatfully received on such a hot day. He turned what could have been quite an ordeal into a memorable afternoon.

17 luglio 2026
Valutata 4 stelle su 5

Fantastic suite and very comfortable

Fantastic suite and very comfortable. The team delivering were great. The only issue we have is the length of time it takes for delivery - ordered on the 6th April and received on the 16 July

17 luglio 2026
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Good Afternoon Mr Bianchi,

I hoe you are well and thank you for your review.

I am pleased to see that you are happy with your furniture and had a positive experience with the delivery also.

All of our furniture is made to order so this is reflected in lead times for delivery. I am sorry that this was longer than you may have hoped for and thank you for your feedback.

I hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

I absolutely love it its…

I absolutely love it its stylish,comfortable and feels very well made. The cushions are supportive yet soft,making it the perfect place to relax after a long day. It looks really better in person and has really transformed my living room. The delivery guys well friendly and smooth, I will definitely recommend it to anyone looking for beautiful comfortable quality sofa.

15 luglio 2026
Valutata 5 stelle su 5

My experience when purchasing a couple of new sofas was a pleasant experience unlike some of the other furniture showrooms I had visited

I was met immediately I stepped in the doors by Shahida & offered a seat & a cold water (it was an exceptionally hot day) & we talked through the quote I had received a week before as I had a couple of questions which she was able to answer. She is very friendly & knowledgeable about the business & nothing was too much trouble for her so Shahida made it an enjoyable experience

4 luglio 2026
Valutata 3 stelle su 5

Staff Informative

Sales staff were well informative
Delivery was on time which was great, well informed
Sadly for the price I have paid, I did not expect a broken speaker and stitching alignment is out
Disappointed

27 giugno 2026
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Good Morning Sharon,

Thank you for speaking with me today, I really appreciate your time.

Again I am sorry that you have these concerns with your furniture and as discussed I have raised the service and passed the details on to Emmiera.
They will reach out to you over the next 3-5 days regarding the next steps.

If you have any further questions in the meantime then please contact us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 1 stelle su 5
Logo di poltronesofà - Luton

Risposta di poltronesofà - Luton

Ciao Ram,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you have rated us as 1* on this occasion.

All of our furniture is made to order which is why there is an estimated lead time provided for delivery. As the date is an estimate this may change, however, as soon as your goods are ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us and we hope that you will be happy with your furniture on arrival.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più