poltronesofà - Kirkcaldy Recensioni 

1587
TrustScore 4.5 su 5

4,6

Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL Kirkcaldy, Fife,, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From going into the shop to order the suite with a limited budget I was given the help I needed. The suite was ready for delivery when estimated. Then keeping me informed until the suite was delivered... Leggi di più

Valutata 5 stelle su 5

The member of staff, "Big Brian", was very patient, helpful and knowledgeable. He understood my requirements, showed me a range of furniture to try and answered my questions. It was a hassle free expe... Leggi di più

Valutata 1 stelle su 5

Only recieved part of order communication was just lies and you just believe what people ate telling you . Then when you get annoyed they make out your wrong no customer relations very matter of rea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Whole process was good, received regular updates and tracking info, crew called when a few minutes away. Suite was unpacked, assembled and tested within an hour, guys were mindful of the flooring and... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Kirkcaldy

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit 9 Fife Central Retail Park, Chapel Park, KY2 6QL, Kirkcaldy, Fife,, Regno Unito

  • 01592 806806

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(1587)

17.727 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Couch heating up when plugged in and 1…

Couch heating up when plugged in and 1 side cushion sagging

17 luglio 2026
Logo di poltronesofà - Kirkcaldy

Risposta di poltronesofà - Kirkcaldy

Ciao Lorraine,

I hope you are well and thank you for your review.

I am very sorry to see that you have concerns with your furniture so soon after your delivery has taken place.
We have raised this with the 3rd party technicians at Emmiera who are booked to come out tomorrow, to take a look.
Rest assured that we will look to have this resolved for you as quickly as possible.
Please accept my apologies as I can understand that this must have been worrying for you. If you have any questions in the meantime then you can reach our aftercare team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Nice Transaction

Bought 2 sofas and foot stool from the Kirkcaldy store and the transaction was seamless, from the assistant that helped us in the store to the delivery guys from Edinburgh who installed these and took away all the packaging, First Class!

15 luglio 2026
Valutata 5 stelle su 5

Efficient delivery

Efficient delivery, and build of my furniture,very friendly heplful fitters,arrived exactly when advised.
1 issue only, I had requested easy gliders as i am disabled and struggle to move heavy furniture,can this be resolved please?

15 luglio 2026
Valutata 5 stelle su 5

First time in the shop was welcomed by…

First time in the shop was welcomed by barry who went thriugh everything with us he helped us pick the right suite and colour he gave us the measurements to take away to make sure it was the right size for my livingroom when we went back to order it barry went through every thing we needed to know and we made the purchase he was great.

15 luglio 2026
Valutata 5 stelle su 5

From the moment we walked in

From the moment we walked in, we felt welcome, almost as if being “invited in to your home”. The store smelled great (important point) and looked and felt very relaxing. Staff were very knowledgeable and helpful and knew when to step back to allow us to consider options. Tbh, this probably helped us decide to buy on our first visit.

14 luglio 2026
Valutata 5 stelle su 5

From placing the order to delivery…

From placing the order to delivery everything went like clockwork. The store staff gave good advice, were knowledgeable and kept us in the loop. The waiting time from order to delivery was accurate. The delivery team were very efficient and took care when bring the sofas into the house. They assembled the feet and placed the sofas where we wanted them. 1st class from beginning to end.

8 luglio 2026
Valutata 5 stelle su 5

Happy Customer

From buying the sofa right up to the delivery everyone was helpful and got all the information about delivery I needed.

8 luglio 2026

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