Scancom Recensioni 

658
•
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very quick delivery from order just got round to install data sim and up and running great . I’m running on an old 4g router so will be looking round for a 5 router to get the benefit of the sim excel... Leggi di più

Valutata 4 stelle su 5

Buying a data SIM card online was very easy. Delivery took a day longer than expected but it was with DPD so I did get messages with eta and booking slot etc which was very good. I couldn’t use the S... Leggi di più

Valutata 5 stelle su 5

I didn’t cancel my monthly sim contract and was charged accordingly but it was my fault entirely. After I contacted Akash at Scancom, I recieved an email within a few hours confirming I would get... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Not off to a great start. Ordered a SIM with "Next Working Day" been 4 days and nothing. Customer service is just AI responses that don't really help at all. Not looking too good for future customer... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni
  2. anche in
  3. Fornitore di attrezzature per telecomunicazioni
  4. Gestore di telefonia mobile

Scritti dall'azienda

Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

658 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 82% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,2

Tutte le recensioni

(658)

338 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Scancom EE Unlimited Data Sim

I am on my third Scancom EE Unlimited Data Sim Card and previous experiences have been good. However following a rec ent service outage I am no longer able to connect to Facebook, neither is anyone else who uses my EE 4G router. I have tried a new router but still cannot connect. I have used a Vodaphone sim card in my router and can connect to Facebook so I believe the router is OK and the problem is at EE's end. I cannot contact EE direct as I do not have a contract with them. I have reached out to Scancom via Email, they acknowledge the query then do nothing.
Their customer service is hopeless. If only you could speak with someone!

27 maggio 2026
Non scritta su invito
Logo di Scancom

Risposta di Scancom

Hi William,

Thank you for this feedback. Apologies for the experience. This is not acceptable. Please can you re-email our team at support@scancom.co.uk with your SIM details and this review as reference, and we can then potentially remove the adult filter on the EE SIM card that you have, as I suspect that this is the issue.

Valutata 1 stelle su 5

Bought 2 sims and both stopped working…

Bought 2 sims and both stopped working after 1 month.

No eay to speak or chat to anyone

25 maggio 2026
Non scritta su invito
Logo di Scancom

Risposta di Scancom

Thank you for your feedback. We are authorised resellers of Three, so this is not an issue. Please can you let us know via email the two business sims you're waiting on? Potentially they may need a network refresh, but we can definitely sort this from our side. Thank you.

Valutata 1 stelle su 5

I have written multiple times to…

I have written multiple times to cancel. No response and on calling they just say send email.

I was sold an BT sim with a EE tag. I called EE who kept diverting me to BT. And BT back to EE. What a scam!!
Avoid buying from this vendor.

18 maggio 2026
Non scritta su invito
Logo di Scancom

Risposta di Scancom

Hi Amby, thank you for your review and we're sorry to hear about your experience.

Just to clarify - BT is the parent company of EE, so occasionally SIMs can display the BT name, however rest assured this is a full EE 5G SIM and will work exactly as expected on the EE network.

To cancel your 30-day rolling SIM, please use our self-service portal via the link below - it's quick and easy with no need to call or email:
🔗 https://billing.stripe.com/p/login/00w5kF6bi8LG7Mc5ax1Jm00

We're sorry the cancellation process wasn't made clearer from the start. If you have any further issues please don't hesitate to reach out and we'll get this sorted for you right away.

Valutata 1 stelle su 5

On 30 day rolling plan

On 30 day rolling plan, we been trying to cancel for months now they keep ignoring all communication. I wouldn't trust them

18 maggio 2026
Non scritta su invito
Logo di Scancom

Risposta di Scancom

Hi Bharat,

Apologies for this experience - our support team did try to send the link to cancel but it's clear these emails were not recieved so we apologise for this. Please use the link below:

https://billing.stripe.com/p/login/00w5kF6bi8LG7Mc5ax1Jm00

Valutata 5 stelle su 5

ScanCom SIMs just work straight out of the box.

This is the 2nd time I have purchased a 'preloaded Unlimited Data SIM for EE' from Scancom for my 5G Router. Both times the SIM card has just worked 'straight out of the box'. I had no issues whatsoever with the previous SIM over 18 months. I am confident that this new SIM will give me great service until October 2027.

14 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

What an excellent company

What an excellent company. I have just bought a SIM card from them and everything that should have happened did, without drama.

This followed on the heels of a failed attempt with SMARTY, who are complete Muppets.

Scancom were exemplary in every respect, I will use them again and regret not have known about them before now.

12 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Just perfect

Your website is logical, responsive, efficient.
I ordered a sim, comms were prompt and precise.
Delivered on the promised day, and now installed, the signal has been perfect.

A completely trouble-free purchase.

Thank you, everyone!

27 aprile 2026
Valutata 5 stelle su 5

Steve

All my question were answered in a simple and straightforward forward way which was a priority for me as I’m not technically minded

5 maggio 2026
Non scritta su invito

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