Very quick delivery from order just got round to install data sim and up and running great . I’m running on an old 4g router so will be looking round for a 5 router to get the benefit of the sim excel... Leggi di più
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Scopri cosa dicono le persone
Buying a data SIM card online was very easy. Delivery took a day longer than expected but it was with DPD so I did get messages with eta and booking slot etc which was very good. I couldn’t use the S... Leggi di più
I didn’t cancel my monthly sim contract and was charged accordingly but it was my fault entirely. After I contacted Akash at Scancom, I recieved an email within a few hours confirming I would get... Leggi di più
L'azienda ha risposto
Not off to a great start. Ordered a SIM with "Next Working Day" been 4 days and nothing. Customer service is just AI responses that don't really help at all. Not looking too good for future customer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Provider di servizi per le telecomunicazioni
- anche in
- Fornitore di attrezzature per telecomunicazioni
- Gestore di telefonia mobile
Scritti dall'azienda
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Informazioni di contatto
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Regno Unito
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4,2
Molto buono
658 recensioni
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Le persone hanno visualizzato anche
Very bad coverage with useless helpdesk
I bought 1000GB 5G Three SIM card from Scancom at eBay for £120, I have checked my 5G coverage before I bought but finally it's only have 1mb~5mb data speed during the day,Postcode SM1 4DQ, no live helpdesk, just stupid useless automated chat, I do not recommend.
11 giugno 2026
Non scritta su invito
Risposta di Scancom
Hi, thanks for bringing this to our attention. Whilst we do not directly sell on eBay, we only sell exclusively on our website and to Amazon. Please can you email support@scancom.co.uk, and we can fix this for you, as I believe we have not had the opportunity to
Risposta di Scancom
Thank you for your review! We're really pleased to hear your 3 SIM worked straight away and that you found it great value for your SIM router.
We appreciate your feedback and hope to be of service again in the future.
Do not use if you want any form of support.
Do not use if you want any form of customer service.
All support queries are dealt with via email, where their "dedicated team will provide excellent customer service. Absolute rubbish.
I was doubled billed for a number of months so I cancelled the service. The following month I have been billed again.
If you email support, your email gets ignored, if you try and call, your call gets dropped when you try and go through to finance.
No way to contact this company, it fels like they've taken my money (twice) and run!
DO NOT USE. Only reason for one star is I can't give minus stars.
10 giugno 2026
Non scritta su invito
Risposta di Scancom
Hi Gavin,
Thank you for this and thanks for the call just now. As discussed, our team are sorting this, refunding your double bill subscription months and also providing a discount for future subscriptions for you personally. If there's anything else we can do, please let us know.
Risposta di Scancom
Thank you for your review! We're really pleased to hear you were happy with our service and quick dispatch.
We appreciate your feedback and hope to be of service again in the future.
Risposta di Scancom
Thank you for your review! We're really pleased to hear you found the service easy to use and great value.
We appreciate your feedback and hope to be of service again in the future.
Best value for data sim
I ordered an e sim but the QR code didn’t work they then sent me a sim and I was able to convert to an e sim. Best value for data sim good network coverage. I would definitely recommend scancom.
27 maggio 2026
Risposta di Scancom
Thank you for your review! We're really pleased to hear that we were able to get you up and running and that you're now enjoying good network coverage and great value from your data SIM.
We appreciate your feedback and recommendation, and we're glad everything was ultimately resolved for you. If you need any further help in the future, we're always here to assist.
Trained support BOTs that tell lies, go elsewhere
I ordered a data sim and it simply did not work so started using the contact details to ask for assistance, almost 2 months later I am no further on as they use a BOT named Clifton. After quite a few really silly replies I asked if I could be referred to a human support person and someone came back to me claiming to be human so I tested it and asked it for the price of fish compared to a Sim card and it (the human) wrote an essay comparison. I would avoid this company as the support sucks and they are using trained bots to tell lies without any access to real support. It cannot be right that the support bot tells bare faced lies. I have written a report to OfCom and will be making a complaint about the trained liars. Do yourself a favour and find a real supplier that has some decency and standards
8 aprile 2026
Non scritta su invito
100% spot-on product from Scancom
100% spot-on product from Scancom.
Bought the 1000GB SIM card, straight into a router, off we went. Delivered the very next day.
Small issue of my own making. They replied back the very next day, and it was sorted.
Can't ask for anything else. Product 100%, service 100%.
I've recommended to a number of people who have gone back and purchased the same item.
1 giugno 2026
Risposta di Scancom
Thank you so much for your fantastic review and recommendation! We're delighted to hear your SIM worked straight away in your router, was delivered quickly, and that we were able to help resolve your query promptly.
We really appreciate your continued support and recommendations to others. It means a great deal to us, and we're always here if you need anything in the future.
A fantastic deal
I got a great deal on 25gb data every month for 23 months, now using 2 x sim cards in 4g solar cameras, monitoring wildlife. Let's look forward to a long term relationship. I will highly recommend and certainly be back for more. Thank you
1 giugno 2026
Risposta di Scancom
Thank you for your wonderful review! We're really pleased to hear you're getting great use from your SIMs in your 4G solar cameras and that everything is working well for your wildlife monitoring.
We truly appreciate your recommendation and are delighted to hear you're planning to continue with us long term. Thank you for choosing Scancom, and we look forward to supporting you again in the future.
Risposta di Scancom
Thank you for your review! We're really pleased to hear everything was perfect.
We appreciate your feedback and hope to be of service again in the future.
Scamcom
Ordered two business SIM cards, none of them worked. Waited for a few days for activation etc.
Called Three who informed me those SIM cards were not supposed to be resold and had been disabled.
5 giugno 2026
Non scritta su invito
Risposta di Scancom
Thank you for your feedback. We are authorised resellers of Three, so this is not an issue. Please can you let us know via email the two business sims you're waiting on? Potentially they may need a network refresh, but we can definitely sort this from our side. Thank you.
Scancom
First class experience great value for money and quick delivery superb thank you.
29 maggio 2026
Non scritta su invito
Risposta di Scancom
Thank you for your great review, Michael! We're delighted to hear you had a first-class experience and were happy with the value for money and quick delivery.
Exceptional service from the entire…
Exceptional service from the entire Scancom team.
They respond to emails incredibly quickly and always deliver promptly. The level of professionalism, communication, and customer support has been outstanding throughout. If I could give more than 5 stars, I would.
Thank you to everyone at Scancom for your excellent service and support!
29 maggio 2026
Risposta di Scancom
Thank you so much for your fantastic review and kind words about the team! We're delighted to hear you've been so pleased with our service, communication, and prompt support.
We really appreciate your feedback and your support means a great deal to us. Thank you for choosing Scancom, and we look forward to continuing to support you in the future.
Excellent speed
Excellent speed, fair price, and quick response.Thank you very much. Thank you for being you.
29 maggio 2026
Risposta di Scancom
Thank you for your great review! We're really pleased to hear you're happy with the speed, price, and our quick response.
We really appreciate your kind feedback and support, and we're glad to be of service to you.
Great Service
They sent the SIM using DPD which arrived promptly the next day. The help desk was very responsive when I had questions while I was getting the SIM activated. Great service.
3 giugno 2026
Non scritta su invito
Risposta di Scancom
Thank you for your great review! We're really pleased to hear your SIM arrived promptly with DPD and that our help desk was able to support you quickly during activation.
We really appreciate your feedback and are glad you had a positive experience with our service. We’re always here if you need any further assistance.
Risposta di Scancom
Thank you for your review! We're pleased to hear the product was as described.
We appreciate your feedback and hope to be of service again in the future.
Excellent prices and the quickest…
Excellent prices and the quickest customer services responses around
27 maggio 2026
Risposta di Scancom
Thank you for your great review! We're really pleased to hear you're happy with our prices and that you've found our customer service responses to be quick and helpful.
We really appreciate your feedback and hope to be of service again in the future.
Good product for a great price and…
Good product for a great price and quick delivery. Will use again.
27 maggio 2026
Risposta di Scancom
Thank you for your great review! We're really pleased to hear you're happy with the product, pricing, and quick delivery.
We appreciate your feedback and look forward to serving you again in the future.
Brilliant budget SIMs
Bought a couple of SIMs from Scancom. Really good value, fast and reliable. I had to use their technical support to diagnose an issue with my laptop and they resolved it right away. I highly recommend them.
29 maggio 2026
Non scritta su invito
All Good 2nd Purchase no issues highly…
All Good 2nd Purchase no issues highly recommended 👌 5 star Service
26 gennaio 2026
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