Very quick delivery from order just got round to install data sim and up and running great . I’m running on an old 4g router so will be looking round for a 5 router to get the benefit of the sim excel... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Buying a data SIM card online was very easy. Delivery took a day longer than expected but it was with DPD so I did get messages with eta and booking slot etc which was very good. I couldn’t use the S... Leggi di più
I didn’t cancel my monthly sim contract and was charged accordingly but it was my fault entirely. After I contacted Akash at Scancom, I recieved an email within a few hours confirming I would get... Leggi di più
L'azienda ha risposto
Not off to a great start. Ordered a SIM with "Next Working Day" been 4 days and nothing. Customer service is just AI responses that don't really help at all. Not looking too good for future customer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Provider di servizi per le telecomunicazioni
- anche in
- Fornitore di attrezzature per telecomunicazioni
- Gestore di telefonia mobile
Scritti dall'azienda
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Informazioni di contatto
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Regno Unito
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
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Ha risposto al 82% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Le persone hanno visualizzato anche
e-sim for phone
Ordered data only e-sim for phone from Scancom which arrived the same day as ordered via email which is brilliant. Just need to scan the qr code and works straight away just what I needed extra data with just a one off payment. Great company to deal with.
Fast delivery and reliable network…
Fast delivery and reliable network connections with good speeds
Order process straight forward
Order process straight forward. Sim delivered on time. Sim is working well, Cannot say much until about post service until any issue arise during the term of contract. Hope this helps.
A great deal using a code for 75% off…
A great deal using a code for 75% off the price of the SIM card. It was delivered quickly by first class post.
Simple to order
Simple to order, arrived within 48hrs and worked straight away.
Reckon a good deal on pricing as we operate only over the summer months, so no tie in or complexity to cancel
Operator - no services
Ordered sim card at 11am. Next day DPD delivery quoted but not dispatched in my case until the following day. Ok, These things happen
Received.
Tested in a city location York. No service whatsoever. "Operator - no services" Not even a hint of a working SIM card in several devices, trying different APN settings and a network refresh. Emails from support have stopped since.
Dissapointed its got to this
Dissapointed its got to this. Ordered a three sim and although the order clearly stated DPD next day delivery included it was sent via royal mail, after 8 days i asked for a new sim, day 9 the original sim arrives but has been blocked. Customer service unwilling to help instead told me to wait a day as my sim was out for delivery even though its sent by 1st class post so no tracking to confirm this. Follow up requests have fallen on deaf ears. Really starting to think ive been scammed here.
Scancom provide an excellent and…
Scancom provide an excellent and economical service and their after-sales service is fast and efficient. Strongly recommend.
Disappointed !
I bought a sim through Amazon they took my money to activate it and then I find myself chasing them to activate it. They have no customer care, and my experience is not good. Would I use them again, not a chance at this rate
Great value for money but coverage is…
Great value for money but coverage is temperamental
Order a EE Sim Card
Order a EE Sim Card - Unlimited Data Oct 2027
Came straight away and had no issues converting to esim.
Great customer service - responded to emails within minutes.
I bought a unlimited 5G Three SIM card…
I bought a unlimited 5G Three SIM card from Scancom at Amazon, I have checked my 5G coverage before I bought but finally it's only have 1mb~5mb data speed during the day, it was not able to online anyway, and Amazon said there is non refundable, I paid for over £160 bought a unlimited data but no speed SIM card
Great price & service so far
Fantastic prices, Fast Delivery, 5* Customer Service
Fantastic prices, prompt delivery, excellent customer service. My go to company for all mobile and data requirements.
5* Service.
Highly recommended
This is the second product I have…
This is the second product I have purchased from Scancom, a good company to deal with.
Automatic signal switch does not work
I bought the 500Gb 3 SIM taking note of the banner stating that this SIM will automatically switch between 3 and Vodafone. This does not happen as apparently my post code is not one that receives this service. 3 is really poor where I live, rarely giving more than 5 Mbps download speed in comparison with 15 Mbps or more on Vodafone. I asked Clifton at Scancom for information but he could not help. Overall a disappointing experience but maybe the 3/Vodafone merger will result in improvements over time. At least the SIM arrived quickly and works in a fashion. I doubt it will let me use more than 5GB in a month, so 495GB will be left over.
IFailure to cancel & provide refund
I emailed scancom with all necessary information to cancel a 30 day rolling programme SIM. The SIM was not cancelled. I sent a total of 6 emails over following days, repeating my request to cancel the SIM contract. Each time I provided all the information to cancel the SIM. A week later I was charged another £25 for renewal of the SIM contract. Scancom had still failed t cancel the SIM. It was a further 4 days before the eventually emailed me to confirm the SIM had been cancelled. The contract stated that on receipt of an email, containing the SIM number and a reference, which I provided each time, the SIM would be immediately cancelled and the service would immediately cease. Following the eventual cancellation I emailed Scancom to ask for a refund of the £25 they eroniously took from my account. They ha ve not provided any refund and have failed to respond to my emails. They do not appear to have any complaints procedure. I continue to repeat my request to Scancom support.

Risposta di Scancom
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