Very quick delivery from order just got round to install data sim and up and running great . I’m running on an old 4g router so will be looking round for a 5 router to get the benefit of the sim excel... Leggi di più
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Scopri cosa dicono le persone
Buying a data SIM card online was very easy. Delivery took a day longer than expected but it was with DPD so I did get messages with eta and booking slot etc which was very good. I couldn’t use the S... Leggi di più
I didn’t cancel my monthly sim contract and was charged accordingly but it was my fault entirely. After I contacted Akash at Scancom, I recieved an email within a few hours confirming I would get... Leggi di più
L'azienda ha risposto
Not off to a great start. Ordered a SIM with "Next Working Day" been 4 days and nothing. Customer service is just AI responses that don't really help at all. Not looking too good for future customer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Provider di servizi per le telecomunicazioni
- anche in
- Fornitore di attrezzature per telecomunicazioni
- Gestore di telefonia mobile
Scritti dall'azienda
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Informazioni di contatto
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Regno Unito
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4,2
Molto buono
659 recensioni
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Le persone hanno visualizzato anche
Great experience overall
Great experience overall, I had to reach out to support to lift some sim card safe browsing blocks after purchase. The experience was great, with Clifton on the team responding quickly and dealing with the request efficiently.
30 luglio 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
We’re really pleased to hear you had a great experience overall and that Clifton was able to help with your SIM card request quickly and efficiently.
We’ll be sure to pass your kind words on to Clifton. Providing fast, helpful and hassle-free support is something we take great pride in, so it’s wonderful to know you received exactly that.
Thank you for choosing Scancom and for taking the time to share your experience! 😊
EE Unlimited Data SIM – Uncapped 5G Speeds <= NOT!!!
I bought a 30 day - EE Unlimited Data SIM – Uncapped 5G Speeds – No Contract – Preloaded for 1 Month from Order – Mobile Broadband for Routers & Phones from Scancom on Amazon.
The first time I connected it connected between 240Mb/s and 300Mb/s. It stayed that way all afternoon and evening. The router is outdoor and on a pole with a signal strength of -88dbm.
The next day speeds had dropped to 30-40Mb/s and have remained so ever since.
Nothing has changed at my end
I was buying this to replace our existing broadband service which averages 30-32 MB/s.
Disappointed, especially after the initial result which is what I had expected based on previous research.
17 luglio 2026
Non scritta su invito
Risposta di Scancom
Hi,
Thank you for taking the time to share your experience. We're sorry to hear that the speeds you've been seeing haven't matched your expectations, especially after such a promising start.
Mobile network performance can vary due to a number of factors, including network congestion, maintenance, and changes in local network conditions, even when nothing has changed with your equipment or signal strength. Unfortunatley this is beyond our control however we'd like the opportunity to investigate this further and see if we can identify what's causing the drop in performance.
Please could you email us at support@scancom.co.uk with your order details and any additional information about your setup? Our technical support team will be happy to look into this for you and work with you to find the best possible solution.
We appreciate your feedback and hope to have the opportunity to resolve this for you.
Kind regards,
Scancom Support Team
Risposta di Scancom
Hi,
Thank you for taking the time to leave us a review! We're really pleased to hear you had a positive experience with our customer service.
We appreciate your support and hope to be of assistance again in the future.
Kind regards,
Scancom Support Team
Great price and next day delivery
Great price and next day delivery. Fast response to queries, excellent service!
30 luglio 2026
Risposta di Scancom
Hi,
Thank you so much for your fantastic review! We're delighted to hear you were happy with our competitive pricing, next day delivery, and the service you received from our team.
Providing fast responses and excellent customer support is something we pride ourselves on, so it's great to know we met your expectations.
We really appreciate your support and look forward to serving you again in the future.
Kind regards,
Scancom Support Team
⭐⭐⭐⭐⭐ Outstanding Customer Service – Issue Resolved Within One Day
My issue was resolved within one day thanks to Scancom's outstanding customer service. From my initial concern to the final resolution, the support was prompt, professional, and genuinely helpful.
A special thank you to Shyen, who went above and beyond to make things right. Their excellent communication and willingness to resolve the problem quickly completely changed my experience.
I'm very happy with the service I received and would highly recommend Scancom. Thank you again, Shyen!
30 luglio 2026
Risposta di Scancom
Hi Shoeb
Usually, these promotion sims are on non-delivered tracking on a temporary basis, as we are having troubles with our Royal Mail tracking service, so usually this is not the case.
Completely appreciate the feedback you've left on board. If you haven't received this, I'm happy to pay the cost and send this over by DPD with next-day tracked delivery. Please can you give me a call so we can discuss this or let me know when you're free? We have reached out via email and tried to give you a call to explain, however it went to voicemail. We would really like to turn this service experience around. 🙂
Regards
Shyen
Risposta di Scancom
Hi,
Thank you so much for your kind words! We're delighted to hear that you've had such consistently positive experiences with us.
Your continued support and loyalty mean a great deal to our team, and we're honoured that you wouldn't choose to shop anywhere else.
We look forward to serving you again soon!
Kind regards,
Scancom Support Team
Sim wouldn't connect.a quick phone call…
Sim wouldn't connect.a quick phone call all sorted within the hour.thanks
27 luglio 2026
Risposta di Scancom
Hi,
Thank you for taking the time to leave us a review!
We're pleased to hear that, although you initially experienced an issue connecting your SIM, a quick call to our team got everything sorted within the hour.
Thank you for your patience, and we're always here if you need any further assistance.
Kind regards,
Scancom Support Team
Risposta di Scancom
Hi,
Thank you for taking the time to leave us a review! We're delighted to hear you were happy with our fast delivery and the service you received. Your feedback means a lot to our team, and we look forward to serving you again in the future.
Kind regards,
The Team
Fast next day delivery by first class…
Fast next day delivery by first class post, and the sim works perfectly in my TP-link MR-400 router. This is an upgrade on my earlier data sim.
28 luglio 2026
Risposta di Scancom
Hi,
Thank you for your fantastic review! We're so pleased to hear your SIM arrived quickly and is working perfectly in your TP-Link MR-400 router. It's great to know the upgrade from your previous data SIM has been a positive experience.
We really appreciate your support and look forward to providing you with the same great service in the future.
Kind regards,
The Team
Risposta di Scancom
Hi,
Thank you for your review. We're pleased to hear that our customer service team was able to help when you had a problem. Providing quick and helpful support is very important to us, and we appreciate you taking the time to share your experience.
We’re always here if you need us in the future.
Kind regards,
The Team
Great price for the data
Great price for the data amount, good price and prompt delivery.
27 luglio 2026
Risposta di Scancom
Hi,
Thank you for your great review! We're delighted to hear you found our data plans competitively priced and were happy with the prompt delivery. We always aim to provide excellent value along with a reliable service.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The Team
Risposta di Scancom
Hi,
Thank you for your kind review! We're delighted to hear you had a great experience with us. Your feedback is greatly appreciated and encourages us to continue providing the best service possible.
We look forward to serving you again in the future.
Kind regards,
The Team
Disabled after a few months of a 2 year prepaid
Bought a 2 year sim and had been disabled about 8 months later. Tried support and no help and don’t help with my situation telling me I have to pay for another SIM card to be sent even though I have signal and just doesn’t work.
Update. I emailed them and they sent a new sim out and working so Appologies for jumping the gun.
17 luglio 2026
Non scritta su invito
Risposta di Scancom
Thank you for taking the time to leave your feedback. We're sorry to hear you've experienced an issue with your SIM and that you were disappointed with the support you received.
We'd like the opportunity to investigate this further, as there are a number of reasons why a SIM may stop working. Please email us at support@scancom.co.uk with your order details, and we'll review your case. If a replacement SIM is required, we'll be happy to discuss the available options and work with you to get your service up and running again as quickly as possible.
Absolute dodgy company
Absolute dodgy company. Trying to charge over £19 postage for a sim card, even when their website states free UK postage. Do not buy from this robbing company
Edit
I already contacted Scamcom before putting up this review, and they replied that its their policy to charge £19 delivery for a sim card to this part of the UK, even though their website clearly states "free UK delivery".
£19??? Is it delivered in a limousine in a gold leaf envelope?
16 luglio 2026
Non scritta su invito
Risposta di Scancom
Thank you for sharing your feedback. We're sorry to hear that you were unhappy with the postage charge shown during your order process.
We'd like the opportunity to look into this for you, as we always aim to provide clear pricing and a smooth purchasing experience. Please email us at support@scancom.co.uk with your order details or any screenshots of the postage charge, and our team will investigate this further.
We appreciate you bringing this to our attention and would welcome the opportunity to resolve your concerns.
It's been a half month and I still…
It's been a half month and I still haven't received my parcel. The delivery service is untrackable and unreliable.
1 luglio 2026
Risposta di Scancom
Thank you for taking the time to leave your feedback. We're sorry to hear that your order has not arrived yet and understand how frustrating it is to be waiting for your parcel.
We'd like the opportunity to look into this with our delivery partners and help get this resolved as quickly as possible. Please email us at support@scancom.co.uk with your order details, and our team will investigate the delivery status and assist you further.
We apologise for the inconvenience caused and appreciate your patience while we work to resolve this.
Excellent service
Excellent service.
I had some problems with the eSIM they initially provide but they emailed a replacement fairly quickly.
I've used them several times and they've offer good service and good price.
29 ottobre 2025
Risposta di Scancom
Thank you for your excellent review and for continuing to choose Scancom! We're pleased to hear that we were able to resolve the eSIM issue quickly and that you've had a positive experience with our service, pricing, and support.
We really appreciate your continued support and look forward to helping you with your future data needs.
Excellent company to deal with
Excellent company to deal with.
I've bought several sims over the past year without any issue. They all worked perfectly and at a very competitive price. Good customer service.
8 luglio 2026
Non scritta su invito
Risposta di Scancom
Thank you for your fantastic review and for your continued support over the past year! We're delighted to hear that your SIMs have worked perfectly and that you've found our pricing competitive and our service reliable.
It's great to know you've had a positive experience with us. We really appreciate you choosing Scancom and look forward to helping you again with your future data needs.
They have really great prices and they…
They have really great prices and they provided great customer support. I mistakenly ordered a physical sim when I wanted a eSIM. This was quickly resolved by customer support. Great company, I would highly recommend.
30 giugno 2026
Risposta di Scancom
Thank you for your fantastic review and recommendation! We're delighted to hear that you found our prices competitive and that our support team was able to quickly help resolve the issue with your SIM order.
We really appreciate your kind words and are pleased we could get you set up with the right solution. Thank you for choosing Scancom, and we look forward to helping you again in the future.
Lightning fast Support
Preloaded sim stopped working. Emailed support@scancom and had a reply in 4 minutes advising they had processed a network refresh and I should reboot the router. All working fine again 🎉🎉👍👍In fact network download seems faster. Impressive support. Thank you.
10 luglio 2026
Non scritta su invito
Risposta di Scancom
Thank you for your fantastic review! We're really pleased to hear that our support team was able to quickly resolve the issue and get your service back up and running.
It's great to know the network refresh helped and that you're enjoying improved performance. We really appreciate your kind words and are delighted to have been able to assist you. Thank you for choosing Scancom, and we look forward to supporting you again in the future.
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