Very quick delivery from order just got round to install data sim and up and running great . I’m running on an old 4g router so will be looking round for a 5 router to get the benefit of the sim excel... Leggi di più
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Scopri cosa dicono le persone
Buying a data SIM card online was very easy. Delivery took a day longer than expected but it was with DPD so I did get messages with eta and booking slot etc which was very good. I couldn’t use the S... Leggi di più
I didn’t cancel my monthly sim contract and was charged accordingly but it was my fault entirely. After I contacted Akash at Scancom, I recieved an email within a few hours confirming I would get... Leggi di più
L'azienda ha risposto
Not off to a great start. Ordered a SIM with "Next Working Day" been 4 days and nothing. Customer service is just AI responses that don't really help at all. Not looking too good for future customer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Provider di servizi per le telecomunicazioni
- anche in
- Fornitore di attrezzature per telecomunicazioni
- Gestore di telefonia mobile
Scritti dall'azienda
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Informazioni di contatto
18a park house, meridian business park, east link, LE19 1WZ, Leicester, Regno Unito
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4,2
Molto buono
659 recensioni
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I received my prepaid O2 sim from…
I received my prepaid O2 sim from Scamcon over a week ago. I activated the sim online as soon as I received it. I raised a support call when it was not activated after two days only to be told that it should take a little longer. They advertise that activations take up to 48hrs, mostly 24. It has now been a week and still no connection. No follow up contact, no apology, nothing. I’m sure O2 would be displeased by this reseller of their products.
27 agosto 2026
Risposta di Scancom
Thank you for taking the time to share your experience, and we’re very sorry for the delay and frustration caused.
You are absolutely right that our advertised activation times are up to 48 hours, with most activations completed sooner. We understand how disappointing it is when that timeframe passes and you’re still without a working connection, particularly when you have already contacted our support team.
We’re also sorry that you did not receive a proper follow-up or apology. That is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
We would very much like the opportunity to look into what has happened and get the activation issue resolved as quickly as possible. If you could contact our customer service team and provide your information across from the request with your order details, we can investigate this further.
Thank you again for your patience and for your honest feedback. We hope we can put this right and restore your confidence in Scancom.
Terrible service
Terrible service and no replies from customer service.
I've bought a 6 month Unlimited DATA SIM as I've not got access to wired broadband at this location.
I get emails when I've used 200GB threatening to limit my use, the signal frequently drops connection meaning devices e.g. Ring Doorbell don't work.
You try to contact customer service for help and it's non-existent absolute nightmare
6 settembre 2026
Non scritta su invito
Risposta di Scancom
Thank you for taking the time to leave your review. We’re very sorry to hear about the experience you’ve had with your Unlimited Data SIM.
We understand how frustrating it must be to rely on the SIM as your main internet connection, particularly when the signal is dropping and affecting devices such as your Ring Doorbell. We’re also sorry that you’ve struggled to get a response from our customer service team. That is certainly not the level of support we aim to provide.
Regarding the 200GB usage notification, our Unlimited Data products are subject to fair usage and network management policies, and we appreciate that receiving a warning about usage can be concerning if this wasn’t clear when you purchased the SIM.
We would really like the opportunity to investigate both the connectivity issues and your concerns about customer service. Please contact us with your order details so that our team can look into this for you and see what can be done to improve the situation.
We apologise again for the frustration caused and appreciate you bringing these issues to our attention.
Easy to deal with and converting my sim…
Easy to deal with and converting my sim to an esim was a quick email, physical sim was delivered on time and quickly ..
18 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you for your great review!
We’re delighted to hear that you found the process of converting your SIM to an eSIM quick and easy, and that your physical SIM was delivered promptly.
We really appreciate your positive feedback and are pleased everything went smoothly. Thank you for choosing Scancom, and we hope to help you again in the future!
Risposta di Scancom
We are very sorry that our team has not responded to your email -please be assured I have responded to this with answer to your question and we are very sorry for the inconvenience. Please let us know if there is anything else we can help with :)
Quick and easy service
28 luglio 2026
Risposta di Scancom
Thank you for your fantastic review! ⭐ We’re delighted to hear you found our service quick and easy. We really appreciate you choosing Scancom and taking the time to share your experience. 😊
Thanks again for your support!
EE based SIM card from Scamcon
EE based data SIM card in use via router so on tbb speed test gave download of 12mbps whereas 5 seconds later my Mozillion(EE based) SIM gave an upload speed of 35mbps on my Pixel phone while sitting in the kitchen.
Go figure 🫤
30 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you for taking the time to share your experience and for providing the details of your speed tests. We’re sorry to hear the performance of the SIM hasn’t met your expectations.
While both SIMs may use the EE network, speeds can vary depending on the device, router, location, signal strength, network conditions and how the connection is being used. We’d be happy to look into this further and see if we can help improve your experience.
Please email our support team at support@scancom.co.uk with your details and, if possible, the speed test results, and we’ll be happy to investigate this for you.
Thank you again for your feedback. 😊
Scancom have always been very efficient…
Scancom have always been very efficient in dealing with all our mobile telephone issues. 5 Stars for service, price and timely responses.
26 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
We’re delighted to hear that you’ve consistently found Scancom efficient when dealing with your mobile telephone needs. It’s wonderful to know that our service, pricing and timely responses have made such a positive impression.
We really appreciate your continued support and your kind feedback. Thank you for choosing Scancom! 😊
Highly recommended !!!
Our experience getting help from Mark at Scancom with a challenging issue resolved relating to a Teltonika failover modem/hub, and its interface with the RMS system, is nothing short of of magnanimous and highly praiseworthy.
Persistence, rerouting through an array of settings and parameters, followup in quick succession, and kind guidance over a number of days is a rare characteristic in this modern business world.
In a few words: Scancom is highly recommended!!!
28 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for taking the time to leave such a fantastic 5-star review! ⭐
We’re absolutely delighted to hear about your experience with Mark and that he was able to help resolve what sounds like a particularly challenging issue with your Teltonika failover modem/hub and RMS system.
We’ll be sure to pass your kind words on to Mark. His persistence, patience and commitment to finding a solution are exactly the level of service we strive to provide at Scancom, so it’s wonderful to know that this was reflected in your experience.
Thank you once again for your recommendation and for choosing Scancom. We truly appreciate your support! 😊
Exactly what it says on the SIM!
Exactly what it says on the SIM!! (Scamcom) Do not buy a prepay 3 SIM expecting anything from Vodafones quality network it's not combined at all and obviously 3s network doesn't exist so it's a complete waste of money..wich I'll be claiming back..
27 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been disappointed with your experience and that the service hasn’t met your expectations.
We’d be very happy to look into the issue and understand what has happened with your SIM and network connection. Please contact our support team at support@scancom.co.uk with your details, and we’ll do our best to assist and investigate this for you.
We appreciate all feedback, and we’re sorry that on this occasion we haven’t provided the experience you were expecting.
Risposta di Scancom
Thank you so much for your lovely 5-star review! ⭐
We’re delighted to hear you received great service and found our team helpful. We really appreciate you taking the time to share your experience and for choosing Scancom! 😊
I had just moved house and needed an…
I had just moved house and needed an internet connection for a few months whilst the large internet companies failed to connect us one by one 🤣
Finally found one that did, but through all that we were supported by the very decent products, services and people at Scancom. They provided just what I needed, for the time I needed it and it was easy to close down at the end.
Thanks team!
26 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for taking the time to leave us such a wonderful 5-star review! ⭐
We’re really pleased to hear that Scancom was able to provide the internet connection you needed while you were waiting for your new home broadband to be sorted. It’s great to know that our products, service and team made things a little easier during what sounds like a frustrating process!
We’re especially glad that you found the service flexible and straightforward, from getting connected to closing the service down when you no longer needed it.
Thank you again for choosing Scancom and for your kind words. We really appreciate your support! 😊
Very helpful and provided support very…
Very helpful and provided support very quickly and comprehensively.
26 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for your lovely 5-star review! ⭐
We’re delighted to hear that you found our team helpful and that we were able to provide quick and comprehensive support. Providing our customers with efficient and reliable service is something we take great pride in.
Thank you for choosing Scancom and for taking the time to share your experience. We really appreciate your support! 😊
PAC Codes for mobiles
Emailed support team and got response within minutes initially Leslie and than from Keshi. Both were outstanding.
Keshi went an extra mile to respond to my further query literally within minutes and is pursuing the resolve this query as soon as possible.
Both are an asset to Scancom and deserve recognition.
20 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
We’re delighted to hear that Leslie and Keshi were able to provide such outstanding support with your PAC code query. It’s wonderful to know that they responded so quickly and that Keshi went the extra mile to follow up on your further query and continue working towards a resolution.
We’ll be sure to pass your kind words on to both Leslie and Keshi. Recognition like this means a great deal to our team, and we’re very proud to have such dedicated people looking after our customers.
Thank you again for taking the time to share your experience and for choosing Scancom. We really appreciate your support! 😊
Good customer service
I don't often leave feedbacks but as an exception I am leaving a 5-star one for Scancom who provided excellent customer-service AND they were really quick in shipping the goods. Thank you.
12 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for taking the time to leave us a 5-star review! ⭐
We really appreciate you making an exception to leave feedback, and we’re delighted to hear that you were happy with both our customer service and the speed of your delivery.
Providing a quick, reliable and friendly service is something we pride ourselves on, so it’s fantastic to know we got it right for you.
Thank you again for choosing Scancom and for your kind words! 😊
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
We’re delighted to hear that you’ve consistently received 10/10 service from Scancom. Your continued support means a lot to us, and it’s wonderful to know we’re meeting your expectations time and time again.
Thank you for choosing Scancom and for your ongoing support! 😊
Excellent service and super fast…
Excellent service and super fast delivery, this is the 2nd time i have used Scancom in past few months, highly recommended, offer excellent service and value for money and great stock availability.
28 luglio 2026
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
We’re delighted to hear that you’ve had such a positive experience with Scancom, especially as this is your second order with us in just a few months!
It’s great to know you’ve been happy with our fast delivery, customer service, value for money and stock availability. Your recommendation means a lot to our team.
Thank you again for choosing Scancom and for coming back to us! We really appreciate your continued support. 😊
Great experience in particular with…
Great experience in particular with Akash, great comms, super quick despatch, highly recommended 👍🏾
10 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
We’re delighted to hear you had such a great experience with Scancom, and it’s especially lovely to hear that Akash provided such great communication and service.
We’ll be sure to pass your kind words on to Akash. We’re really proud of our team, and it’s fantastic to know his quick communication and fast despatch made such a positive impression.
Thank you again for your recommendation and for choosing Scancom! 👍🏾😊
Absolutely brilliant Service setting…
Absolutely brilliant Service setting the sim up and setting the monthly payment up Scancom have been brilliant as always. I’ve been using them for awhile now I always buy the two-year Contract and carry on so far. I’ve had no issues at all. It was easy to set up. Emailed them with the same number and the order number from Amazon and the rest was done. It’s been an incredible experience thoroughly recommended. I’ve tried all the networks on the £25 one to find the right one for me and I’ve got the one I needed. Will see how we go if anybody wants to have just a data SIM card for mobile data this is a company to use they have been excellent in getting the number up and running and it says any difficulty at simple email and response is fast in business days only the price was £25 a month that is excellent to trial out to see which network it suits you best and then go for the big packs for the two year data. Sim!!! I’ve not had any problems in talking to Scancom these can be easily used in caravans and are taken away on holiday to use as Mobile broadband it’s excellent company
10 agosto 2026
Non scritta su invito
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
It’s brilliant to hear that you’ve been using Scancom for some time and have consistently had such a positive experience. We’re especially pleased that setting up your SIM and monthly payment was quick and straightforward, and that our team was able to get everything up and running for you with ease.
We love hearing that you took the time to try our different network options to find the one that works best for you. It’s also great to know you’re finding the data SIM useful for mobile broadband, including in your caravan and while travelling.
Thank you for your continued support, your detailed feedback and your recommendation. We really appreciate you choosing Scancom! 😊
Trustworthy
Straightforward, responsive to messages, informative, quick delivery, trustworthy... And wow ... Value for money!
29 luglio 2026
Risposta di Scancom
Thank you so much for your fantastic 5-star review! ⭐
We’re thrilled to hear you found Scancom straightforward, responsive and informative, with quick delivery and great value for money.
Being described as “trustworthy” is a huge compliment to our team, and we really appreciate you taking the time to share your experience.
Thank you for choosing Scancom and for your kind support! 😊
Risposta di Scancom
Thank you for taking the time to leave us a 5-star review! ⭐
We’re pleased to hear that your items arrived as advised and were well packed. We really appreciate your feedback and your support.
Thank you for choosing Scancom! 😊
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