Saddles Direct Recensioni 

421
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Terrible customer service and communication. Requested a valuation at the beginning of July and received a quick response to say couldn’t quote at that time but to reply to their email in 4 weeks... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been using Sarah at Saddles Direct for nearly 8 years and find her to be Professional, punctual, deeply compassionate and understanding and respectful of my own and my horse’s needs. Sarah is... Leggi di più

Valutata 5 stelle su 5

From the courier pick up from home to the sale of both of our Fairfax saddles Saddles Direct have impressed. The process from start to finish has been efficient, and totally pain free ! They do all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered some of the wider stirrup leathers after taking a liking to the big brand ones. After seeing them myself in a local tack shop I wasn't overly keen on the quality. I ordered the ones from... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Selleria
  2. Negozio di articoli per equitazione
  3. Negozio di attrezzatura per l'equitazione

Scritti dall'azienda

We help riders find the perfect saddle for them, their horse, their riding and their budget. We give riders risk-free ways to sell their saddles quickly and for the best price. We understand the importance of having the right saddle and the difficulty in finding one. So we offer riders the best choice and a personal service, providing friendly, expert guidance to help them find a saddle, and the professional support they need to feel confident that it is right and fits. We offer riders a variety of hassle-free options for selling their saddle and a large audience of potential buyers. We want riders to get more out of riding, spending less time finding or selling their saddle and more time riding in one that’s right.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

421 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(421)

13 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service

Fantastic service. Really thorough. Claire and Abbey listened to everything I said, were very patient, friendly, professional and knowledgeable.
Highly recommend

6 febbraio 2025
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Victoria,

We are so glad you had a positive experience with one Claire and Abbey :) You and Rosa were great!

We look forward to helping you again in the future!

Best,
Saddles Direct

Valutata 5 stelle su 5

A wonderful saddle fitter that gave…

A wonderful saddle fitter that gave honest and genuine advise and ideas. Saddles direct were helpful and prompt

30 gennaio 2025
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Sarra,

We are so happy you had a positive experience during your saddle fitting!

We look forward to helping you again in the future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Great experience

Ordered a grackle bridle after having som trouble finding one with a wide enough neckpiece in Sweden, this one fit great on my stocky Connemara! And love the reins it comes with also.
Also pretty fast shipping to Sweden

4 febbraio 2025
Non scritta su invito
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Filippa,

We are so happy to hear you were able to find a bridle! We hope you and your connie enjoy :)

We look forward to helping you again in future!

Best,
Saddles Direct

Valutata 5 stelle su 5

Helpful experience

Helpful and knowledgeable and kept us updated regularly

21 gennaio 2025
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Judith,

Glad you hear you had a positive experience!

We look forward to helping you again in future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Extremely impressed with the service

Extremely impressed with the service, support and clear easy instructions that lead to the successful sale of my saddle .
Recommend highly and would not hesitate to use again in the future.
Very satisfied customer !!

30 gennaio 2025
Non scritta su invito
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Nicola,

Thank you for your kind feedback! We are so glad we could make your saddle selling experience a positive one :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Amazing quality

I ordered some of the wider stirrup leathers after taking a liking to the big brand ones. After seeing them myself in a local tack shop I wasn't overly keen on the quality.
I ordered the ones from Saddle Direct after reading reviews and I am over the moon.
Amazing quality, beautiful leather and they have eased my niggling knee pain so far!
Will definitely be pointing people in Saddle Direct's direction!

22 gennaio 2025
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Jessica,

We are so glad you love our Balance stirrup leathers!

We appreciate your kind feedback and look forward to helping you again in future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

wide stirrup leathers

Ordered wide stirrup leathers, wasn’t sure which length to buy, Beth helped with a few emails and photos, emailed when they were delivered. Great quality and perfect length, thanks

17 gennaio 2025
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Rosemary,

We are so glad you love our Balance stirrup leathers! We will let Beth know she was able to aid in your purchase :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Exceptional Service

Exceptional Service

I ordered a saddle pad which Saddles Direct were unable to fulfill as there were no more at the suppliers. I was telephoned by an extremely helpful associate who was determined that I should receive an appropriate saddle pad for dressage competitions. She offered me an upgrade at the same price as my original order. Extremely knowledgeable, empathetic and facilitating. I received the saddle pad with a lovely note wishing me well in my dressage competing. Absolutely delighted. Many, many thanks. I shall certainly be ordering from Saddles Direct again and will probably now sell a saddle through them.

30 dicembre 2024
Non scritta su invito
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Sue,

We are so glad to hear about how we were able to make your experience with is so positive!

We look forward to helping you again in the future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Great service

I sent my saddle to this company a few months ago to sell on a commission basis. They made the process easy with instructions how to box my saddle and a courier collected it. They informed me when they had received it and when the advert went live. When it sold I was contacted promptly and payment processed. Very happy as I had previously tried to sell it privately but was worried about getting scammed etc. I would recommend saddles direct

10 gennaio 2025
Non scritta su invito
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Mandy,

We are so happy to hear we could make your saddle experience a positive one! (Just how it should be ;)

We look forward to helping you again in future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Great communication

Great communication. Saddle collected as arranged.

3 gennaio 2025
Logo di Saddles Direct

Risposta di Saddles Direct

Hi,

Thank you for leaving your feedback! We are glad we could make your experience a positive one :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Sold my saddle for a decent price with…

Sold my saddle for a decent price with prompt payment. Professional low hassle service!

18 dicembre 2024
Non scritta su invito
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Nick,

We are so happy to hear about your positive experience with us!

We look forward to helping you again in future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Great service

Great Black Friday price for some LeMieux Vector control stirrups plus fast shipping.

2 dicembre 2024
Non scritta su invito
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Jo,

We are so glad you were able to take advantage of our Blackj Friday sales! We hope you enjoy your new stirrups :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Girth purchase

Beth, is amazing very knowledgeable and helpful with my purchase of a girth for my daughters pony. Will definitely recommend this company.

4 dicembre 2024
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Shona,

Beth will be very happy to hear she could make your experience so positive! Thank you soo much for leaving such kind feedback.

We look forward to helping you again in the future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Highly recommended

My first parcel was lost by courier and saddles direct rectified the situation and got me a delivery asap. Really grateful. Customer service was outstanding. Thanks again. Would highly recommend

4 dicembre 2024
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Danielle,

Couriers can be tricky sometimes, we deal with it on a daily basis! We are glad we could help rectify the situation for you.

We look forward to helping again in the future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Great service

Great service by Suzie and very quick easy to purchase the saddle

9 dicembre 2024
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Leanne,

Thank you for sharing your positive experience wiuth Suzie! We will be sure to let her know :)

Best,
Saddles Direct

Valutata 5 stelle su 5

I had my saddle checked today by Sarah…

I had my saddle checked today by Sarah Parry from "Saddles Direct" and the whole experence was just top notch for both my horse and for myself. Sarah was thorough in her examination of my horses back, shoulder area both from the ground and when ridden.
Her experience was so evident and there were small adjustments that she made that have made a massive difference in both the comfor of my horse when ridden, and on the ground. Sarah spoke about something that I had never been aware of, related to the girth points, the correct ones being the 2nd and 3rd girth straps.
I had been using the 1st and 3rd. Using the 2nd and 3rd freed up the shoulder allowing her to lengthen her stride and to feel much more comfortable. This change was really quite dramatic and this is down to Sarah's expertise, so thankful you Sarah, from me and Cheeky.
See.you in 6 months.

11 dicembre 2024
Non scritta su invito
Logo di Saddles Direct

Risposta di Saddles Direct

Hi Gillian,

We are so happy to hear your fitting with Sarah was a positive experience, we shall be sure to pass on the great feedback to Sarah!

We look forward to helping you again in the future :)

Best,
Saddles Direct

Valutata 5 stelle su 5

Process is easy to have saddle valued…

Process is easy to have saddle valued and sent for sale. Saddles direct quick to confirm safe arrival of saddle & listed same day

28 novembre 2024
Logo di Saddles Direct

Risposta di Saddles Direct

Hi,

Thank you so much for your positive feedback!

We look forward to helping you again in the future :)

Best,
Saddles Direct

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più