Ryman Stationery Recensioni 

8263
•
TrustScore 4 su 5

4,2

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Valutata 1 stelle su 5

I had the misfortune to deal with their offshore customer service team who were rude and unhelpful. They were not capable of fulfilling a basic request and really couldn't have cared less. My issu... Leggi di più

Valutata 5 stelle su 5

Straightforward to order. Collection took slightly longer due to new member of staff learning procedure. But he was expertly guided through process in quick time. All done in courteous and helpful m... Leggi di più

Valutata 5 stelle su 5

I visited ryman at Shandwick in Edinburgh, and was helped by Claire. Not only did she made me feel at ease when I was anxious about printing, she provided me with extra information and helped me set... Leggi di più

Valutata 5 stelle su 5

Ordered mid day the previous day, delivered the next morning - incredibly fast delivery - items were well packed and great value. 100% recommended - will be buying again FedEx got this to me fast... Leggi di più

Dettagli dell'azienda

  1. Cartoleria
  2. anche in
  3. Fornitore di toner
  4. Negozio di fornitura per uffici
  5. Negozio di materiali per l'arte
  6. Negozio di mobili per uffici
  7. Negozio di stampanti e scanner

Scritti dall'azienda

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,2

Tutte le recensioni

(8263)

440 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Ryman is my go to company for all…

Ryman is my go to company for all things ‘organised’. Products are great quality and reasonable prices. Sell much more than pens and paper - my sons exec chair used for gaming lasted 4x longer than his 4x more expensive gaming chairs. Give them a go you will be a loyal customer too

28 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank You Claire

I visited your Shandwick Place Branch in Edinburgh today 01/06/26 and the service I received from Claire was fantastic!
Her shift was finished but she still took the time to do me a quick couple of photocopies as the shop was a little busy and the other staff members were also busy. That’s what I call customer service. Having been in Customer Service or many many years I would have been proud to have had Claire as a member of my team.
Please pass this onto the relevant parties so she can get the recognition she so deserves.
Thanks again Claire. I will be back.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Fulham Road Branch Customer Service Champions

I went to the Fulham Road Branch to collect a click-and-collect order I desperately needed that day; however, the items had to be delivered and weren't at the store. The two members of staff went out of their way to help me and managed to get the two boxes I needed from a nearby store, saving me a trip to another branch and a call to customer services. They made an already stressful day a lot less stressful and handled it in a friendly and efficient way.

2 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ryman Oldham

Staff are very customer focussed and give attention to customer queries. Assist by taking and showing you the various options available in a product. Have knowledge and understanding of the range of IT stock for example cabling, printers. Explain offers available in a particular where appropriate. Ensure that the customer is drawing on the various customer benefits available via the company. It is good to be able to speak face-to-face and not be constricted to online shopping only.

31 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Documents printed quickly

Had a large set of documents printed, which were completed super quickly (sent at 9pm, advised they were ready just before shop opened!). Helpful staff, quality print. Will use again!

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

The whole team in barrow are just…

The whole team in barrow are just great, anything I need anything printing they are super helpful and have been teaching me how to use my iPad, the tall one is a wizard on iPads

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Perfect coloured printing

Perfect coloured printing - booked online, picked up in store. Slightly expensive but needed at the last minute - A convenient and hassle free experience.

15 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

I am writing to express my…

I am writing to express my disappointment with the customer service I received today ryman plymouth city center.
I was waiting at the counter to have some documents printed. The staff member started assisting me, but then repeatedly left to serve other customers at the till due to being short-staffed. Although they returned and attempted to continue my order, they left again to help others who were waiting. As a result, my service was significantly delayed.
I chose not to complain at the time, but I eventually had to leave without completing my printing because I was running late for my son’s GP appointment.
I understand that staffing issues can occur, but this experience felt very disruptive and disrespectful to customers who are waiting their turn.

29 maggio 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Good afternoon Edi,

Thank you for your honest feedback, and please accept my apologies.

I have escalated this internally to the Operations Manager of our Plymouth store for their review.

Please be assured we take feedback like this very seriously and will be acted upon accordingly.

Apologies again and if you need anything further, please let us know.

Jack - Ryman Customer Relations

Valutata 5 stelle su 5

My first visit to the Scarborough store…

My first visit to the Scarborough store and was made to feel so welcome by rob e
The welcome when entering the store to the point of paying he made everything go so easy and a pleasure to serve me .

Thanks Scarborough I defo be buying from you again

14 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

We used DHL services at the Sauchiehall…

We used DHL services at the Sauchiehall Street store on May 16 assisted by two fanstasitc staff - Anna and Madalene help us send items beck to the US so we could travel to Italy without our Scotland wool clothes Both staffers we well informed about the process and courtesous durinng the process to make sure the documents were filled out correctly.The were also a lot of fun to work with two two ransdon Canadian! Highly recommend the store and both staffers!

16 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

4 Staedler whiteboard markers £14 same…

4 Staedler whiteboard markers £14 same ones on Amazon £7 twice the price absolute rip off.

20 maggio 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Thank you for your feedback.

We note your comments regarding the four Staedtler whiteboard markers and have recorded your feedback regarding the pricing of this item. We understand your disappointment that these were priced at £14 compared to £7 on Amazon.

We aim to offer competitive pricing across our range and regularly monitor market prices. However, price differences can sometimes occur due to varying supplier agreements, operational costs, or specific promotional events.

Please be assured that your feedback regarding the cost of this product has been passed directly to our buying and commercial teams for review.

Kind regards,

Tom
Ryman Customer Relations

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