Ryman Stationery Recensioni 

8263
•
TrustScore 4 su 5

4,2

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Valutata 1 stelle su 5

I had the misfortune to deal with their offshore customer service team who were rude and unhelpful. They were not capable of fulfilling a basic request and really couldn't have cared less. My issu... Leggi di più

Valutata 5 stelle su 5

Straightforward to order. Collection took slightly longer due to new member of staff learning procedure. But he was expertly guided through process in quick time. All done in courteous and helpful m... Leggi di più

Valutata 5 stelle su 5

I visited ryman at Shandwick in Edinburgh, and was helped by Claire. Not only did she made me feel at ease when I was anxious about printing, she provided me with extra information and helped me set... Leggi di più

Valutata 5 stelle su 5

Ordered mid day the previous day, delivered the next morning - incredibly fast delivery - items were well packed and great value. 100% recommended - will be buying again FedEx got this to me fast... Leggi di più

Dettagli dell'azienda

  1. Cartoleria
  2. anche in
  3. Fornitore di toner
  4. Negozio di fornitura per uffici
  5. Negozio di materiali per l'arte
  6. Negozio di mobili per uffici
  7. Negozio di stampanti e scanner

Scritti dall'azienda

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(8263)

440 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer service

Easy online order. Collected from Bath store but son wanted to swap for a different pencil case found in store. Staff in Bath store were super helpful and did the online return form then sent the pencil case back for me. Bought loads of stuff using the 10% off code in store. Overall a very happy son, so a very happy me. Will definitely shop more, and with confidence, from Ryman.

14 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I did an online order for home…

I did an online order for home delivery, everything went very smoothly. I ordered some Really Useful Boxes, I love that brand. The price was very reasonable. I ordered them on the 18th June and they were delivered on the 19th June by FedEx - NOT Evri thankfully! No complaints whatsoever. They were packaged well, nothing broken, in a strongish box - which my cat has claimed! I used to shop in Ryman until my disabilities put paid to that so finding the home delivery option is a blessing. All in all a positive experience.

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Thank you, Claire!!!

Claire was absolutely lovely and helpful with my printing request. I wanted to print something romantic for my fiancée and Claire's insight helped me get exactly what I wanted. I'll definitely come again!

20 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

After ordering online printing my order…

After ordering online printing my order was wrong however paperwork said otherwise I had my order checked as we wanted posters for a charity event and in the end losing £30 was unexceptionable for a local charity trying to provide a service for local people in Southehd

1 giugno 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Good Afternoon,

Thank you for your review, I hope you are well today!
I am very sorry to hear about your experience you have described, this is certainly not what we wish for our customers.

If you would like us to look into this matter further, please feel free to respond to the information request form I’ve sent across on Trustpilot today.

Once we have the relevant details we’ll do our best to assist you and help move towards a resolution as quickly as possible.

We appreciate your patience whilst we work to resolve this for you.
Kind regards

Sarah- Customer Relations Executive

Valutata 1 stelle su 5

very expensive printouts…

checked online and said docs prints would cost around 23p per page. Printed 6 pages, black and white, paid £5.02. The charged me £2.50 for printing and 42p per page. Outrageous.
Still my fault as I did not ask first!!!

17 giugno 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Good Morning Rose.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

I am sorry to hear that you were disappointed with the cost of the printing service and that the final charge was higher than you were expecting. We understand how frustrating this must have been.

We always aim to be as transparent as possible regarding our pricing and service charges, both in-store and online. However, we are sorry if the costs were not made sufficiently clear prior to your documents being printed, resulting in an unexpected charge.

We appreciate your honest feedback and understand your comments regarding the pricing structure. Customer feedback is extremely important to us and we will ensure that your comments are shared with the relevant team for review as we continually look for ways to improve the customer experience and the clarity of the information we provide.

Thank you again for bringing this matter to our attention and for taking the time to leave a review. If you require any further assistance from our team, please do not hesitate to contact us for further support.

Have a good day!

Sara - Customer Relations Executive
Ryman

Valutata 5 stelle su 5

Thank You for Going the Extra Mile!

We had an event nearby and found ourselves in a last-minute lanyard emergency. Jack at Ryman was absolutely fantastic. He went above and beyond to help us — not only did he assist in-store, but he proactively contacted other nearby Ryman stores to track down and gather the quantity of lanyards we needed. He was proactive, calm and incredibly helpful at a stressful moment, and his effort genuinely made a huge difference. Outstanding customer service and a real credit to the team. Thank you again Jack :)

9 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great visit !

Hello.. Thankyou so much for a fabulous store ! At Sutton One of the best Stationery Art supplies .Printers.. I know ..The staff are so friendly & helpful & very professional.. The Manager Tim .. not only helped me with all my printing needs for a tricky task .. but had some great practical tips to help me with future projects ! The young lady working there was also very good .. showing me where tools & other art needs were!! I joined the rewards scheme.. with their help too ! I was very impressed with the huge range they hold .. !I have been back a couple of times & recommended the shop to other fellow artists xxx

26 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

extraordinarily high price.

extraordinarily high price.
I paid 22 pounds for one booklet and I thought I was getting 12. Having been a director of a school and knowing how much these things cost, that is such an outrageous markup and as a result, I couldn’t afford to buy more than one given my budget and had an impact on my event. Although your staff is amazing and very kind, I won’t be using your service again because I actually can’t afford the price let alone justify it.

23 maggio 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Good afternoon Victoria,

Thank you for your review and I am truly sorry to hear this.

So that I can look into this further, I have sent you a separate email to request a few more bits of information. Please can I ask you to respond at your earliest convenience?

Thank you in advance and I look forward to your response.

Jack - Ryman Customer Relations

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