Ryman Stationery Recensioni 

8264
•
TrustScore 4 su 5

4,2

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Valutata 1 stelle su 5

I had the misfortune to deal with their offshore customer service team who were rude and unhelpful. They were not capable of fulfilling a basic request and really couldn't have cared less. My issu... Leggi di più

Valutata 5 stelle su 5

Straightforward to order. Collection took slightly longer due to new member of staff learning procedure. But he was expertly guided through process in quick time. All done in courteous and helpful m... Leggi di più

Valutata 5 stelle su 5

I visited ryman at Shandwick in Edinburgh, and was helped by Claire. Not only did she made me feel at ease when I was anxious about printing, she provided me with extra information and helped me set... Leggi di più

Valutata 5 stelle su 5

Ryman's in Harrow were wonderful; nothing was too much trouble, and the staff were highly efficient and well-trained. Pleasant, super friendly and helpful despite my vague and complicated printing ta... Leggi di più

Dettagli dell'azienda

  1. Cartoleria
  2. anche in
  3. Fornitore di toner
  4. Negozio di fornitura per uffici
  5. Negozio di materiali per l'arte
  6. Negozio di mobili per uffici
  7. Negozio di stampanti e scanner

Scritti dall'azienda

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(8264)

440 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really easy process

Really easy process. Chose exactly what I wanted on website, placed my order and received an email as soon as my order was ready to collect. No charge for click and collect deliveries and staff in store very helpful so no complaints.

4 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

We used the shredding service

We used the shredding service. Excellent. And a good price too. All certificated as we had confidential stuff. Shredding done at the house - outside in a huge shredding vehicle- and a certificate sent a few days later reassuring us of safe and secure disposal. The Ryman customer services were a great help when ordering. The shredding alliance company were very contactable when organising the day. With good updates and two lovely men who came. All very quick and seamless.

4 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

On 8th May we went into Rymans looking…

On 8th May we went into Rymans looking for a printer. We spoke to Amanda. She was very helpful and knowledgeable and talked us through the different printers available. I was initially concerned about setting up the printer, but Amanda allayed all my fears. We are absolutely delighted with our purchase and would certainly shop in Rymans again! Amanda was very good at assisting us and we are very grateful.

8 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

This company has a communication system…

This company has a communication system that doesn’t work so if you have a query or complaint you can’t get anywhere…buyer beware

14 maggio 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Hello Sue,
Thank you for your review and I am sorry to hear this.
We have many options of communication where you can talk to us, wether thats on a phone call, email or chat service, these are all manned daily.
I do hope we can assist you further, however if you need anything else, please let us know.
Jack - Ryman Customer Relations

Valutata 5 stelle su 5

Popped into the Plymouth store

Popped into the Plymouth store to see if I could get some individual Epsom inks. Although they didn't have what I wanted, the assistant checked online and found where I could get them. Very helpful. I ordered the inks via the Ryman online store as he suggested and got exactly what I wanted.

26 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

CLAIRE is extraordinary @ Ryman’s

Today -11/05/26 @17:35, CLAIRE, the clerk at Ryman Stationary/Shandwick Place, gave us EXCEPTIONAL service.
We are foreign travelers who needed help navigating the online form to send a package via DHL (not as easy as it sounds) and Claire patiently helped us complete the process WHILE multi-tasking 5 other customers. She never lost her cool. We watched her work as an interpreter for two elderly people at the same time as helping us. Claire deserves extra special recognition for her attitude, work ethic and complete competence.

11 maggio 2026
Non scritta su invito
Valutata 3 stelle su 5

Not as good as it should be

Ordered shredding sacks for confidential waste. The instructions made it sound like it was easy to get a convenient collection date but sadly this wasn’t true. We did arrange one eventually but it wasn’t easy. Also their click and collect service is weirdly slow. It’s quicker to have an order delivered to your home than to one of their stores which seems the wrong way round- why offer it then?!

30 aprile 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Hi Anita,

Thank you for your review and I am sorry to hear this.

To provide some clarity, our shredding service is run by The Shredding Alliance. Whilst they do try to provide multiple collection dates, sometimes due to logistics or timings, these can be quite limited, however I am glad that this has been sorted.

With our click and collect service, all products available in store will be available to be collected on the date of purchase, however sometimes stock does need to be shipped from our warehouse. This can delay the collection by a few days, however this can be viewed during checkout for your reference.

Thank you again and if you need anything further, please let us know.

Jack - Ryman Customer Relations

Valutata 5 stelle su 5

Shredder problem

Your salesman possibly the manager was extremely helpful
It was in your Richmond store
His name was Paris Parvaiz
He solved the problem with my shredder
Many thanks
Michael

9 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ryman's had the right products at the…

Ryman's had the right products at the right price and delivered them promptly. One of them was damaged in the post. Rymans was easily contacted and supplied a replacement the next day.
I can highly recommend their service.
Peter Allen

1 maggio 2026
Non scritta su invito
Valutata 4 stelle su 5

Ordering was easy but delivery problems spoiled the experience.

Ordering our storage items was easy and straightforward. However delivery was more problematic. We were given a delivery date that did not suit us so we changed it for a day we would be at home. Sadly that either wasn't seen or accepted by the courier and they tried to deliver it anyway but we were out! Using the card they left to rearrange another delivery date didn't work as there was no reference number given. Eventually we were able to track our order online and rearranged another day. When the 2 parcels arrived they were damaged but the courier left before we could open them. When we did unpack them there was damage to several wheels and also 2 drawers. When l phoned Ryman the person l spoke to was helpful but the reception was very poor so having a conversation was quite difficult. Eventually she understood my problem, apologised and agreed to send me replacements for the broken items at no charge. I was given a date for their arrival a week later. Amazingly these replacements arrived the very next day which was brilliant! Amusingly it was the same courier who was amazed l had ordered 2 identical parcels the next day. When l informed him they were replacements as the first lot were broken he was quite shamefaced and left quickly. So thank you Rymans for being so efficient at replacing my order. It is a pity that the couriers aren't quite as organised at delivering on the right days or treating the parcels with enough care so as to avoid damage in transit.

23 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Excellent, easy to order and I paid for next day delivery and it arrived on time. Thank you.

17 aprile 2026
Non scritta su invito

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