Straightforward to order. Collection took slightly longer due to new member of staff learning procedure. But he was expertly guided through process in quick time. All done in courteous and helpful m... Leggi di più
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Scopri cosa dicono le persone
I visited ryman at Shandwick in Edinburgh, and was helped by Claire. Not only did she made me feel at ease when I was anxious about printing, she provided me with extra information and helped me set... Leggi di più
I was charged £2.92 to print just ONE A4 page from an email at Ryman Coventry: 42p for the printing plus a £2.50 service charge. I find that excessive for such a simple service and very poor value f... Leggi di più
L'azienda ha risposto
Ordered mid day the previous day, delivered the next morning - incredibly fast delivery - items were well packed and great value. 100% recommended - will be buying again FedEx got this to me fast... Leggi di più
Dettagli dell'azienda
- Cartoleria
- anche in
- Fornitore di toner
- Negozio di fornitura per uffici
- Negozio di materiali per l'arte
- Negozio di mobili per uffici
- Negozio di stampanti e scanner
Scritti dall'azienda
Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!
Informazioni di contatto
Ryman House, Savoy Road, CW1 6NA, Crewe, Regno Unito
- www.ryman.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Ordered 3 x 35 XL Really Useful Boxes
Ordered 3 x 35 XL Really Useful Boxes, c/w extra height lids for storing LP records for a decent price. However, I received 3 x 35L boxes instead which have the standard lids so unsuitable for records. Phoned to sort out and arrange replacement lids of the XL type which they initially agreed to. A short while later Ryman phoned back to say XL lids could not be sent separately and instead the 35L boxes had to be returned and once scanned by the collection courier a replacement set of the correct type boxes would be dispatched, fair enough I thought. Their nominated courier was arranged for a few days later and you've guessed it, they didn't turn up, I waited in all day wasting valuable time, coincidentally the courier app stills says awaiting collection. I sent in a complaint to Ryman saying I had wasted a day awaiting collection and that I wasn't happy to lose anymore time rearranging another collection timeslot. I didn't get a response for 4 or 5 days but apologies were expressed. In the meantime I had disposed of the 35L boxes locally and went elsewhere for the 35XL boxes.

Risposta di Ryman Stationery

Risposta di Ryman Stationery
The prices for my boxes were…
The prices for my boxes were reasonable, the packaging was in good shape, no damage, and delivery was expeditious. 10/10
Items ordered arrived promptly
Items ordered arrived promptly, packaged well and were as described
The kind lady that served me was so…
The kind lady that served me was so friendly and helpful and I had a lovely chat with her! Super easy to get the job I needed done :)
I still have not had my delivery and…
I still have not had my delivery and your customer support centre is expecting me to collect it from a depot 40 miles away !!

Risposta di Ryman Stationery
Difficult to navigate site with searches and insufficent product information re size.
I found the site difficult to navigate and there was not enough product information for me to make the correct choice. I did in the end order something (set of drawers for A4 paper). I wanted to use them for storage inside a cupboard but in the end they weren't really the right size. I also put something on my Wishlist which has never been notified of. I have used what I got in a different way but will not buy online again. I have always shopped at Horsham shop before so if what I want is not there I will not go online. I regularly shop in Robert Dyas store and online in Haywards Heath but they do not have as much stock as Horsham in the statioery line.

Risposta di Ryman Stationery
Great poster printing at Rymans
Once again I was really pleased with my printed posters that I collected from Rymans for a party we threw for my mother in laws birthday. The quality was great, they printed much better than I could’ve ever done on our home printer and looked so clear. They printed them really quickly too and the price was low too. Great service and product.
Always courteous and friendly service…
Always courteous and friendly service from helpful staff.
Unprofessional
I wanted to print a document at the Chester store, simple you would think.
I emailed it over and all it should have taken was nothing more then the team member to click print.... instead she read the entire document, laught and then read aloud a section of text for the entire shop to hear.
I was mortified and was left feeling violated. I trusted the company with something personal and privet and to have it mocked, shared and disrespect was humiliating and unprofessional.
I was close to raging at the staff member but decided to take my print outs and leave. I only hope my personal documents where not saved for their amusement.

Risposta di Ryman Stationery
Thanks to Claire Paterson for all the…
Thanks to Claire Paterson for all the support and professionalism she showed throughout my visit.
Always helpful excellent service
Always helpful excellent service
Friendly staff who go the extra mile to check
The staff at the Borough site showed amazing customer service.
The staff at the Borough site were amazing. Welcoming, helpful, patient. I wanted to collect my online print job but realised that I could print something there. I was given the assistance to do so. Very pleasant experience and I will certainly return to this store.
all good no problems
Efficiency politeness and keen sense of observation
Iga was so efficient noting I was missing a page and much more to reflect her keen observation. Her politeness, efficient woven with patience and a smile is an unbeatable combination. I guarantee I will be a loyal customer from now on with such impeccable and welcoming service at your Shandwick store. Marie-Louise Mills Edinburgh
Fast and efficient service
Fast and efficient service. Orders arrived on time with everything in perfect condition
Excellent customer service
Easy online order. Collected from Bath store but son wanted to swap for a different pencil case found in store. Staff in Bath store were super helpful and did the online return form then sent the pencil case back for me. Bought loads of stuff using the 10% off code in store. Overall a very happy son, so a very happy me. Will definitely shop more, and with confidence, from Ryman.
Staff was very helpful and…
Staff was very helpful and knowledgeable about stock and Ryman app. I happily got all the GCSE Revision books I needed and at a very competitive price.
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