Ryman Stationery Recensioni 

8261
•
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Straightforward to order. Collection took slightly longer due to new member of staff learning procedure. But he was expertly guided through process in quick time. All done in courteous and helpful m... Leggi di più

Valutata 5 stelle su 5

I visited ryman at Shandwick in Edinburgh, and was helped by Claire. Not only did she made me feel at ease when I was anxious about printing, she provided me with extra information and helped me set... Leggi di più

Valutata 1 stelle su 5

I was charged £2.92 to print just ONE A4 page from an email at Ryman Coventry: 42p for the printing plus a £2.50 service charge. I find that excessive for such a simple service and very poor value f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered mid day the previous day, delivered the next morning - incredibly fast delivery - items were well packed and great value. 100% recommended - will be buying again FedEx got this to me fast... Leggi di più

Dettagli dell'azienda

  1. Cartoleria
  2. anche in
  3. Fornitore di toner
  4. Negozio di fornitura per uffici
  5. Negozio di materiali per l'arte
  6. Negozio di mobili per uffici
  7. Negozio di stampanti e scanner

Scritti dall'azienda

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,2

Tutte le recensioni

(8261)

438 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Ordered 3 x 35 XL Really Useful Boxes

Ordered 3 x 35 XL Really Useful Boxes, c/w extra height lids for storing LP records for a decent price. However, I received 3 x 35L boxes instead which have the standard lids so unsuitable for records. Phoned to sort out and arrange replacement lids of the XL type which they initially agreed to. A short while later Ryman phoned back to say XL lids could not be sent separately and instead the 35L boxes had to be returned and once scanned by the collection courier a replacement set of the correct type boxes would be dispatched, fair enough I thought. Their nominated courier was arranged for a few days later and you've guessed it, they didn't turn up, I waited in all day wasting valuable time, coincidentally the courier app stills says awaiting collection. I sent in a complaint to Ryman saying I had wasted a day awaiting collection and that I wasn't happy to lose anymore time rearranging another collection timeslot. I didn't get a response for 4 or 5 days but apologies were expressed. In the meantime I had disposed of the 35L boxes locally and went elsewhere for the 35XL boxes.

17 giugno 2026
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Risposta di Ryman Stationery

Morning John,

Thank you for your review and please accept my apologies for the experience you have had with us.

I have escalated your feedback internally for our improvement, but I do hope we can serve you better in the future.

Kind regards,

Jack - Ryman Customer Relations

Valutata 3 stelle su 5

good service

good service, not inexpensive

18 giugno 2026
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Risposta di Ryman Stationery

Hi Edward,

Thank you for your kind words and feedback!

Wishing you a great day ahead,

Jack - Ryman Customer Relations

Valutata 1 stelle su 5

I still have not had my delivery and…

I still have not had my delivery and your customer support centre is expecting me to collect it from a depot 40 miles away !!

28 giugno 2026
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Risposta di Ryman Stationery

Hi Frank,

Thank you for your review and I am sorry to hear this.

As we have not fulfilled this order, a full refund has now been processed for you.

Apologies again and if you need anything further, please let us know.

Jack - Ryman Customer Relations

Valutata 2 stelle su 5

Difficult to navigate site with searches and insufficent product information re size.

I found the site difficult to navigate and there was not enough product information for me to make the correct choice. I did in the end order something (set of drawers for A4 paper). I wanted to use them for storage inside a cupboard but in the end they weren't really the right size. I also put something on my Wishlist which has never been notified of. I have used what I got in a different way but will not buy online again. I have always shopped at Horsham shop before so if what I want is not there I will not go online. I regularly shop in Robert Dyas store and online in Haywards Heath but they do not have as much stock as Horsham in the statioery line.

29 maggio 2026
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Risposta di Ryman Stationery

Hello Hilary,

Thank you for your review and for providing your feedback.

This has been raised internally to the correct departments, I do hope we can improve for your next experience!

Jack - Ryman Customer Relations

Valutata 5 stelle su 5

Great poster printing at Rymans

Once again I was really pleased with my printed posters that I collected from Rymans for a party we threw for my mother in laws birthday. The quality was great, they printed much better than I could’ve ever done on our home printer and looked so clear. They printed them really quickly too and the price was low too. Great service and product.

11 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Unprofessional

I wanted to print a document at the Chester store, simple you would think.

I emailed it over and all it should have taken was nothing more then the team member to click print.... instead she read the entire document, laught and then read aloud a section of text for the entire shop to hear.

I was mortified and was left feeling violated. I trusted the company with something personal and privet and to have it mocked, shared and disrespect was humiliating and unprofessional.

I was close to raging at the staff member but decided to take my print outs and leave. I only hope my personal documents where not saved for their amusement.

26 giugno 2026
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Risposta di Ryman Stationery

Good Morning Arlo.

I hope you are well today.

Thank you for taking the time to share your experience with us here at Ryman.

I am very sorry for what you have described and we sincerely apologise for the upset this experience has caused you.

We fully understand how upsetting this must have felt, particularly given the personal and private nature of the document you were trying to print. The behavior you have described is not in line with the level of professionalism and discretion we expect from our colleagues when handling customer information.

Please be assured that I will be sharing your review with the store’s Operations Manager so this can be fully reviewed internally. Appropriate action will be taken if needed to address this with the team, as we take matters of privacy and customer trust extremely seriously.

Thank you for raising this with us and for giving us the opportunity to address it. Your feedback is important in helping us improve our service and ensure this does not happen again.

Have a good day!

Sara - Customer Relations Executive
Ryman

Valutata 5 stelle su 5

Efficiency politeness and keen sense of observation

Iga was so efficient noting I was missing a page and much more to reflect her keen observation. Her politeness, efficient woven with patience and a smile is an unbeatable combination. I guarantee I will be a loyal customer from now on with such impeccable and welcoming service at your Shandwick store. Marie-Louise Mills Edinburgh

23 giugno 2026
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Valutata 5 stelle su 5

Excellent customer service

Easy online order. Collected from Bath store but son wanted to swap for a different pencil case found in store. Staff in Bath store were super helpful and did the online return form then sent the pencil case back for me. Bought loads of stuff using the 10% off code in store. Overall a very happy son, so a very happy me. Will definitely shop more, and with confidence, from Ryman.

14 giugno 2026
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