Ryman Stationery Recensioni 

8259
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Straightforward to order. Collection took slightly longer due to new member of staff learning procedure. But he was expertly guided through process in quick time. All done in courteous and helpful m... Leggi di più

Valutata 5 stelle su 5

I visited ryman at Shandwick in Edinburgh, and was helped by Claire. Not only did she made me feel at ease when I was anxious about printing, she provided me with extra information and helped me set... Leggi di più

Valutata 5 stelle su 5

Ordered mid day the previous day, delivered the next morning - incredibly fast delivery - items were well packed and great value. 100% recommended - will be buying again FedEx got this to me fast... Leggi di più

Valutata 3 stelle su 5

Pens were great , delivery far too slow. I want to commit to using specialist retailers vs the generalist we all know exists online, but you need to be somewhat closer than 3 days slower in terms of d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Cartoleria
  2. anche in
  3. Fornitore di toner
  4. Negozio di fornitura per uffici
  5. Negozio di materiali per l'arte
  6. Negozio di mobili per uffici
  7. Negozio di stampanti e scanner

Scritti dall'azienda

Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,2

Tutte le recensioni

(8259)

436 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great experience

Great experience with this company easy to use website and super fast delivery, will use again in the future, thank you.

19 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

It’s a bit of a rip off

It’s a bit of a rip off, when you want send parcels. When you’ve already got everything packed in a sturdy parcel box, you’ve to get another box around it from the DHL ones. So I paid way more than I should’ve because of that.
Because at Queensway in London they don’t go by weight just by the amount that where another box fits in. Although I could pack my whole suitcase in there of the room that I had left in the outer box.
At the website it seems like all Ryman’s that have a DHL service point go by that system. A highly rude system if you ask me. As tip I’d give go to the back and ask straight away for a DHL parcel box it easily could safe you 40-60 quid.

28 settembre 2026
Non scritta su invito
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Risposta di Ryman Stationery

Good afternoon Y B,

Thank you for your review and feedback.

Whilst DHL are a separate company who set their own fees and prices, I have raised this internally with our services team for our improvement moving forward.

Apologies again and I do hope we can serve you better in the future.

Kind regards,

Jack - Robert Dyas Customer Relations

Valutata 1 stelle su 5

One rule for one and one for another

I was in the Shandwick Place Branch on Monday 21st Sep, I was only wanting c2 pages printed and the queue was about 5 deep as the Polish girl decided to design and print business cards for a customer, but what really annoyed me more as my husband and I were in a few weeks ago and asked if these were done in-store and we were told no, by the same person they would need to be ordered on-line, is it one rule for one and one rule for another!?!?
Myself and a couple of others waiting decided to go along the street to the Tech shop and they done it there in no time (cheaper also)
The other staff member who was a male with a shaved head wasn’t much more help either, decided to give someone enquiring about sending a DHL parcel to the US a long winded version of what tariffs may or not be applied.
Just thought I would let you know that with staff lying to customers it doesn’t bestow any confidence in the branch and customers leaving due to waiting times!!

20 settembre 2026
Non scritta su invito
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Risposta di Ryman Stationery

Morning Helen,

Thank you for your review and detailed feedback regarding your recent store visit.

I am truly sorry to hear you were unhappy with the way our staff treated you, but please be assured I have escalated this internally for a full internal review.

If any training gaps are located, these will be acted upon promptly and I do hope your next visit is a lot more positive.

Apologies again,

Jack - Ryman Customer Relations

Valutata 5 stelle su 5

Great Service when resolving a Delivery Issue

I recently placed an online order with Ryman for the first time. Unfortunately, there was an issue with the delivery due to the third party delivery company so I had to get in contact with Ryman’s Customer Service team. They did an excellent job in resolving the issue for me promptly and I wouldn’t hesitate to use their online delivery service again as a result.

16 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing and lovely staff

Amazing as always love shopping online and going to the physical store to see what they have staff are always so friendly and helpful even without asking you if you need help which I think is lovely only really go into the store In Maidstone as that’s the closest to me but it’s always nice to see such friendly and chatty staff when we go in would definitely recommend going either online or to shop in person

3 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Absolutely awful online service and…

Absolutely awful online service and just as bad I store staff at Golders Green - never again will I but online with a 30 min delivery / they do t e en a see the phone and customer er service are just as crap

16 settembre 2026
Non scritta su invito
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Risposta di Ryman Stationery

Morning Debra,

Thank you for your review and I am sorry to hear this.

I can see that you contacted us regarding a return of your order, however I am sorry you were unhappy with the service you received.

I do hope you received your order in full, however if you need anything further, please let us know.

Jack - Ryman Customer Relations

Valutata 1 stelle su 5

Ryman Kings Lynn received 6 maybe 7…

Ryman Kings Lynn received 6 maybe 7 sets on the Pokémon release today, So they decide to sell the woman in front several sets meaning nobody else gets anything. Do these staff have common sense to limit the stock to 1 per customer?

16 settembre 2026
Non scritta su invito
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Risposta di Ryman Stationery

Morning Neil,

Thank you for your review and I am truly sorry to hear this.

Whilst all of our Pokemon is indeed on a limited number per customer, I am sorry to hear our Kings Lynn store failed to uphold this.

Please be assured I have escalated this internally to the Operations Manager for their full review.

Apologies again,

Jack - Ryman Customer Relations

Valutata 5 stelle su 5

Very quick delivery.

Easy site to use and found just what I wanted at considerably lower cost than I usually pay.
Very quick delivery so would recommend and will be happy to use again.

10 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Wrong items delivered twice

§same as last time. You sent the wrong item on my first order and after having it collected by the courier, who should have given me a time slot, but didn’t, my A5wallets were reordered but unbelievably the wrong item was sent yet again.

11 settembre 2026
Non scritta su invito
Logo di Ryman Stationery

Risposta di Ryman Stationery

Morning Jill,

Thank you for your review and I am sorry to hear this.

I have sent you a more detailed email via your case, however please be assured a full refund has now been processed without the need to return what you have received.

Apologies again and if you need anything further, please let me know.

Jack - Ryman Customer Relations

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