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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My first purchase from Rule 28 and won't be my last. Bought a pair of aero socks - outstanding quality and comfort. Excellent silicone grip prevented socks from slipping down my leg during a thre... Leggi di più

Valutata 4 stelle su 5

The One overshoes fit well and do feel like they make me faster however two problems reduce the score to 4 stars: 1. The heels are very susceptible to road damage (all 3 pairs that I have owned have d... Leggi di più

Valutata 5 stelle su 5

Great bib shorts for half the price! I bought a pair of grey bib shorts. It feels comfy as training bib shorts; the padding is nice, the rubber material on the inside holds perfectly on the le... Leggi di più

Valutata 4 stelle su 5

Did buy a rule28 gravelsuit, havent used it in races where I want it for, but some controlled Aero testing with A-B-B-A runs with my normal aero shirt/shorts and then B with the suit. over a lap of... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento sportivo

Scritti dall'azienda

Cutting Edge Aerodynamic Cycling Apparel


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

154 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(154)

80 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I've been wearing Rule 28 this year…

I've been wearing Rule 28 this year since the weather has turned you get used to the quality, switched last weekend to a premium aero jersey from brand beginning with R. The fit was surprisingly poor compared to the rule 28, the fit of the rule 28 was superior as was the grippers holding it in place around my waste. Sticking to my rule 28

25 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

I absolutely love my gravel suit and…

I absolutely love my gravel suit and have seen the benefits in terms of fit and comfort but also performance.
The only reason I’m not giving it five stars is that it popped a stitch between the two back pockets right at the top putting a hole in it.
I can tell if it’s happened whilst drying and the weight has pulled it or if it has been because of trying to pull stuff out during a race.
A bit gutting either way as po lets haven’t been overloaded and I’ve followed the care instructions.

26 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

so soft to the touch…

These socks are so soft to the touch and fit well. Slightly longer length is perfect. Unfortunately most other ‘top’ brands tend to overuse polyester materials which feel awful on the skin. So aeroish + comfort is a great compromise. Have used twice and can’t wait to get them on and ride again..

30 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

After 2 rides on the indoor trainer…..

After 2 rides on the indoor trainer, I knew I needed to order a second pair of Obsidian bibs. Excellent comfort, nice compression on the legs and for me, perfect leg length that ends just before the knee. 185cm male / athletic build / size small is spot on.

26 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Terrible custumer service and…

Terrible custumer service and communication! Ordered for the first time. The gravelsuit was not on stock in the eu distribution center apparently. So what does rule28 do,…yeah they send it directly from the uk to the Netherlands. And yeah that’s €65 import tax extra+ 70 euro BTW= 135 euro! I don’t want to pay that extra cost because nobody communicated this with me and normally you don’t have this cost from the eu center. Now the package is still with custom . Then I contact Kate from rule28 . Pfff, no sorry and not giving any answer on my questions how to cancel and return the order, no answer on my suggestion that rule28 pays the import duty so i can get my package. So beware ! If something Goes wrong,..rule28 won’t be helpfull.

20 febbraio 2026
Non scritta su invito
Logo di Rule 28

Risposta di Rule 28

Hi there,

Thanks for your review — and we’re genuinely sorry for the experience you had here. This one is on us.

Your order should have been fulfilled from our EU distribution centre, and it wasn’t. As a result, it was shipped from the UK, which led to unexpected import duties and VAT on your side. That’s not the experience we want anyone to have, and we fully understand your frustration — especially as this wasn’t clearly communicated upfront.

To correct this, we arranged for the order to be returned and issued a full refund. While that resolves the financial side, we recognise it doesn’t make up for the inconvenience or the time you spent dealing with customs and chasing updates.

On the communication side, we also fell short. You should have received clear, timely answers to your questions — particularly around cancellation and next steps — and we’re sorry that wasn’t your experience.

We’ve since reviewed this internally to make sure orders are fulfilled from the correct warehouse and to prevent this situation happening again.

We appreciate you calling this out, and again, we’re sorry for the frustration caused.

— The Rule 28 Team

Valutata 1 stelle su 5

Great clothing let down by abysmal…

Great clothing let down by abysmal customer service. Trying to deal with return via website, email, Facebook messenger and telephone with no response.
And on it goes…..

20 dicembre 2025
Non scritta su invito
Logo di Rule 28

Risposta di Rule 28

Hi Paul, this had already been processed. Payments do take a few days to clear with your card issuer which can appear like a delay. Of this hasn’t appeared back in your account please contact your payment provider.

Kind regards,
Kate

Valutata 3 stelle su 5

Got the wrong size

Got the wrong size. The sock start slipping, once I started riding. Went with my shoe size not calf size. Even tried some saliva on the grippers. Still slipped out.

7 gennaio 2026
Non scritta su invito

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