Sam was amazing from start to finish. He was able to restore a stained rug for a very reasonable price would definitely use again.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Happy with item received, looks lovely in our daughters' playroom. The rug was received rolled so the underside is outwards, so it took a little while and effort to uncurl - would recommend they are r... Leggi di più
Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. H... Leggi di più
L'azienda ha risposto
Ordered a rug from this amazing company. Hermes messed up and lost it. The team was so good opening a case with hermes looking into the investigation and keeping in contact with me. They sent me out a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
With a wide selection of Area Rugs, Runners, Stair Runners, Mats, Kids Rugs & Play Mats & More. You can find your dream Rug at an affordable price. Now accepting Paypal Credit & Clearpay so you can spilt your payment, interest free. Free UK Mainland Delivery.
Informazioni di contatto
Telford way, NN16 8UN, Kettering, Regno Unito
- 020 3983 6207
- info@rugmasters.co.uk
- www.rugmasters.co.uk
4,6
Eccellente
285 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered easily with super fast delivery…
Ordered easily with super fast delivery . Rug was well packaged . Its of superb quality . Im a very happy lady
4 novembre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
No faults no complaints very happy 😊
Absolutely out of this world no complaints makes the room look so classy and spacious staff also ACE service 💫💯💯💯💯
4 novembre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
The rug lived up to expectations so no…
The rug lived up to expectations so no complaints there. The delivery was a complete joke. Three times they emailed to say they were delivering followed by an email 3 minutes later to say we were not in. A complete falsehood! No way of ringing delivery company or ringing company supplying rug. Could only email supply company who in turn said it takes a few days to get replies from delivery company. Confused????? Felt very let down by both sides
3 novembre 2021
Risposta di Rug Masters
Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.
Customer services are spot with any…
Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. How the f#!k they are still operating is beyond me.
3 novembre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
It's the same as shown.
2 novembre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Customer service
The customer service team are simply brilliant, I had an issue trying to order a rug but couldn't complete the order, so after calling and speaking with the team I was able to sort it out and apply the promotion discount too.
Brilliant Brilliant Brilliant!!!!!
1 novembre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Stunning Rug
Beautiful rug. Love the different shades of purple, excellent quality too.
Ordered on Wednesday arrived Friday free delivery.
Will definitely order again
22 ottobre 2021
Non scritta su invito
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Lovely rug
Lovely rug. Fab colours. Amazing prices.. quick delivery. Thank you would deffo recommend.
18 ottobre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Volkswagen type 1 rug.
I've recently purchased a small vw rug.
It was a fast delivery, the rug looked as described by the seller and shown on the website. I've been very happy with the quality and very good value for the product.
Highly recommended to everyone who is looking for a vw rug large door mat.
13 ottobre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Great rugs grandchildren loved them…
Great rugs grandchildren loved them good quality reasonable price 👌
13 ottobre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Amazing company
Amazing company, delivery was quicker than stated, good quality rug best I've ever bought. I will be a regular customer
13 ottobre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Amazing good quallity
The delivery was really quick the rug was packed well will defo be using again
12 ottobre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
No good quality colour not as expected
10 ottobre 2021
Risposta di Rug Masters
Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.
Just as it’s advertised
Just as it’s advertised, the only problem is. The colour is more turquoise than teal. But still happy with my purchase
7 ottobre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Fab customer service arrived next day…
Fab customer service arrived next day brilliant value for money
13 settembre 2021
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Risposta di Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.