Rugmaster Recensioni 105

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My wife and I purchased a beautiful handmade Kazak tribal rug in Turkey in the 1980s. The rug became a central part of our home for many years but when we acquired a puppy in 2015 he began to chew the... Leggi di più

Valutata 5 stelle su 5

Rugmaster have done an excellent job on both of our rugs recently. Deep clean, de-mothed and repaired damage on the fringe and the leather grips on one, then deep clean, colour restoration and tot... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I saw a moth larva on my cherished Beni Ourain vintage rug and it hadn't been cleaned in five years, so it was time for these guys to step in. Efficient pickup and drop off for free, rug inspection, m... Leggi di più

Valutata 5 stelle su 5

Rugmaster did an outstanding job of cleaning and repairing some beautiful but sadly very moth-eaten vintage Moroccan rugs - so extraordinarily fine was the restoration that I couldn’t find where the... Leggi di più

Dettagli dell'azienda

  1. Negozio di tappeti
  2. Negozio di arredi e di design d'interni
  3. Ditta specializzata in pavimentazioni
  4. Negozio di casalinghi
  5. Arredatore d'interni
  6. Negozio di tappeti orientali

Scritti dall'azienda

Rug repairs, cleaning, valuation and a rug shop - all in North London Repairs: * Experts from generations of rug masters * Optional free replacement rug for the duration of repairs * Original materials * 10 years guarantee With some of the most skilled experts at various methods of rug repairs (some of which have been in family business for last 3 generations), access to original materials and dyes directly from country of origin or exact tribes, and constant devotion to professional improvement among the team, we are proud to offer top quality rug and carpet repair service in UK. Cleaning: * Safe * Thorough * Free uplift and delivery Using the power of modern technology we remove the dust from the rugs at no additional cost to the customer. After the dust has been completely removed, we proceed with full-immersion hand washing of the rugs with the safest methods possible Valuation: * Experienced value estimation * Valuation certificate for insurance and other purposes Shop: Check out our shop and find some of the best rugs in the market.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

105 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Moth and pet damaged Kazak rug completely restored

My wife and I purchased a beautiful handmade Kazak tribal rug in Turkey in the 1980s. The rug became a central part of our home for many years but when we acquired a puppy in 2015 he began to chew the edge of the rug so we rolled it up and stored it under a bed for @ 7yrs. Sadly, when we decided to use the rug again we discovered that it had been badly moth-eaten. After a couple more years we decided to see if we could get it repaired. We contacted quite a few suppliers but decided to entrust the work to Rugmasters. We are so please that we did! Sam, the owner was extremely helpful and understood how much we cherished the rug. The rug has now been cleaned and moth-roofed, and all the damaged areas, including the pet damage have been restored. The texture, colour and pattern matching are of such a high-standard that the damaged areas are now impossible to detect. Thank you Rugmaters for a superb job!

14 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional craftsmanship and service

I entrusted my precious Persian rug to Rugmaster for cleaning, and repair of a bad hole. I couldn’t have been happier with the service provided and the end result. My rug is looking better than ever and the restoration is invisible. Can’t say better than that!

I would unreservedly give them my recommendation.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Resize and re-use of cuttings

Sam was a delight to work with.
Not only him and his team did and excellent art of work, he also offered us all the variables and options we coud choose from. He was patience and accommodating.
The delivery team, professional, helpful and kind.
I wholeheartedly recomend Rugmaster services.

7 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

A really exceptional service

A really exceptional service. The repairs to my much moth eaten saddle bag cushions are super and invisible. And my damage and dirty Moroccan rug has been restored to former glory. I am really delighted !

12 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a hand-knotted rug with…

I had a hand-knotted rug with significant moth damage that’s been in my family for years. They not only cleaned and moth-proofed it but also restored it beautifully to its former state. I’m so impressed with their service and care—highly recommend!

1 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Rug alteration Islington - great service

I used Rugmaster to resize the length on a jute rug. Really happy with the finish (the trim on the resized side is indistinguishable from the original one). The rug was collected the same day as booking the service, and it was resized and delivered within the same week. Great communication too. Thanks Sam!

9 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Once again great service

I have used Rugmaster before and again their service was excellent. After their cleaning of my rug the colours and texture have come back to life and it looks and feels as it did when I bought it 20 years ago, I couldn't be more pleased.

25 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Repair of a Persian rug was really well…

Repair of a Persian rug was really well done. Very good service: helpful staff, excellent workmanship.

2 luglio 2024
Non scritta su invito
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Risposta di Rugmaster

Thank you for your review Nigel, it was a pleasure restoring your Persian rug. We are especially pleased that you are happy with the outcome.

Valutata 5 stelle su 5

Rugmaster have done an superb job on both of our rugs!

Rugmaster have done an excellent job on both of our rugs recently.
Deep clean, de-mothed and repaired damage on the fringe and the leather grips on one, then deep clean, colour restoration and total fringe repair on the other. Both are totally transformed back to their former glory - superb results on both. Customer service and attention to detail also excellent - collection and delivery service great too.
Couldn't have asked for more - thank you Rugmaster.
To be strongly reccomended.

8 luglio 2024
Non scritta su invito
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Risposta di Rugmaster

Dear Gill,

Your strong recommendation means the world to us! We are thrilled to hear that you are delighted with the deep cleaning, de-mothing, and repairs on your rugs. Restoring them to their former glory is our mission, and we're glad to have achieved that for you.

We also appreciate your kind words about our customer service and attention to detail, as well as our collection and delivery service. If you ever need our services again, please don't hesitate to reach out.

Thank you once again!

Valutata 5 stelle su 5

Great experience with Sam and the team at Rugmaster

Sam and his team were brilliant - experts in their field, professional and always attentive to customer needs and expectations. I loved their restoration work on my two kilims - especially the colours they restored.

They were true to their word and I’m so pleased with the results.

24 giugno 2024
Non scritta su invito
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Risposta di Rugmaster

Thank you for your kind review! We're thrilled to hear you're pleased with the restoration of your kilims. Sam and the team are dedicated to providing expert, attentive service, and we're glad it shows.

We look forward to serving you again in the future.

Valutata 5 stelle su 5

Very good service

Very good service. Happy to recommend!

1 marzo 2024
Non scritta su invito
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Risposta di Rugmaster

Thank you for your kind words and recommendation! We're delighted you had a great experience with us.

Valutata 5 stelle su 5

Dog chewed Afghan rug

The people ( Sam and David ) I spoke to were polite and helpful.
Professional know-how was clear.
A bit more communication while they had my rug would have been good. However , when I did get it back , I was very happy with the work that has been done on it. Good as new , probably better !

15 maggio 2024
Non scritta su invito
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Risposta di Rugmaster

Thank you so much for your positive feedback! We are delighted to hear that you found Sam and David polite and helpful, and that our professional know-how was evident. We truly appreciate your kind words about the quality of our work.

We also value your constructive feedback regarding communication. We are always striving to improve our services, and your input helps us identify areas where we can enhance our customer experience. We will work on ensuring more consistent updates in the future.

We’re thrilled that you are happy with your rug and that it feels as good as new, if not better! If you have any further needs or questions, please don’t hesitate to reach out.

Valutata 5 stelle su 5

Good communication and different…

Good communication and different options offered to remove stain.

13 maggio 2024
Non scritta su invito
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Risposta di Rugmaster

Thank you for your positive feedback! We're delighted to hear that you appreciated our good communication and the range of options we provided for stain removal, including our specialised service in colour restoration. Offering effective solutions and clear communication are always our top priorities. We look forward to serving you again in the future!

Valutata 5 stelle su 5

Did a great job on cleaning my rug

My rug had its lovely bright colours restored. They did a great job. I thought the price was fair as my rug was unusual and needed specialist cleaning. They are nice friendly people to deal with and provide a good service. There was a hiccup with the first time they tried to deliver my rug back to me. But that was put right with a an efficient delivery the second time.

2 aprile 2024
Non scritta su invito

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