Very nice delivery, helped me to install the sofa at its best condition, even leave my shoes cabinet up just to get in, amazing service! Thanks so much!
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The delivery men went out their way bless them because it had to be delivered upstairs took them ages, but they’ve done it. What an amazing service. And say no more about the sofa OMG it’s beautiful.... Leggi di più
Excellent service. Ordered my sofa on Tuesday evening and was delivered on Thursday. We love in the a remote area of Scotland. 8 hours away from the supplier, needing a ferry. This didn't put them off... Leggi di più
where do we start... the ordering process was ok..ish, the texts and phone calls that followed were slightly entertaining! after failed attempt at delivery on the first try, the second was eventful... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are a direct manufacturer and importer of premium-quality sofas. No middlemen, no extra costs — our products come straight from our warehouse to your home. This means you get stylish, durable, and comfortable sofas at truly unbeatable prices. With a focus on quality craftsmanship and customer satisfaction, we ensure every piece meets high standards before it reaches you. Enjoy great value, fast delivery, and excellent service from a team that genuinely cares about your home comfort.
Informazioni di contatto
Unit 6b Witton Business Park, BB2 2TA, Blackburn , Regno Unito
- 07838790859
- info@sofasway.co
- sofasway.co.uk
4,5
Eccellente
153 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
And the sofa has finally arrived
And the sofa has finally arrived. Diff dimensions, diff legs, not the sofa we ordered. The colour is the same - well done on that front! Very uncomfy. Let’s see what the customer service is like now…will be ringing in the morning….
9 aprile 2026
Non scritta su invito
Very nice delivery
Very nice delivery, helped me to install the sofa at its best condition, even leave my shoes cabinet up just to get in, amazing service! Thanks so much!
8 aprile 2026
Non scritta su invito
The delivery men went out their way…
The delivery men went out their way bless them because it had to be delivered upstairs took them ages, but they’ve done it. What an amazing service. And say no more about the sofa OMG it’s beautiful. I can’t believe I paid that little amount for a beautiful sofa like this. It’s unreal. I had the navy oxford in velvet
28 marzo 2026
Non scritta su invito
Fantastic service
Fantastic service, very speedy delivery! Great delivery guys, helpful and courteous! We love our new sofa!
28 marzo 2026
Non scritta su invito
Clearly a scam
12 marzo 2026
Non scritta su invito
Risposta di Sofaway
Hi,
we are unable to find any order or customer record that matches your name. and we requested for Order information which is not provided to us,
If this review was left in error or relates to another business, we would appreciate if you could update it accordingly.
Very quick service excellent service
Very quick service excellent service
13 marzo 2026
Non scritta su invito
Excellent service and delivery the guys…
Excellent service and delivery the guys were great couldn't ask for more thank you azma
4 marzo 2026
Non scritta su invito
Lovely sofa and great service
Lovely sofa and great service. Exceeded expectations. Delivery guys worked hard to get it up some narrow stairs, fully assembled it too.
14 febbraio 2026
Non scritta su invito
I brought my sofa from this company…
I brought my sofa from this company they are absolutely unprofessional and very disorganised if you’re looking for quality I would suggest you don’t waste your time and money as you’ll surely be disappointed. They delivered several sofas yet the last one they finally gave me collapsed and instead of them compensating me with a replacement free of charge I was being asked to purchase another one at a reduced price clearly after they knew it was a manufacturer error avoid them at all cost as you’ll definitely regret wasting your money and time.
1 dicembre 2025
Non scritta su invito
Risposta di Sofaway
We’re sorry to hear that you’re still unhappy, and we’d like to clarify the full situation for transparency.
When your sofa was first delivered in 2024, you raised concerns about the colour. However, the item delivered matched the exact colour you selected when placing your order. As a gesture of goodwill, we still offered a replacement. Upon the second delivery, the same concern was raised again, and once more, we arranged another replacement to ensure your satisfaction. On the third delivery, you confirmed that you were happy with the sofa.
After approximately one year of use, you contacted us regarding an issue with one seat cushion. Even though this was well outside our standard 30-day return/refund policy, we offered to replace the affected cushion to resolve the issue promptly.
Unfortunately, a full refund is not possible after this period, as per our policy. Despite this, we have remained willing to assist and even offered further support. We have attempted to contact you to arrange the replacement, but have not received a response.
We remain committed to resolving this matter and are more than happy to proceed with the cushion replacement. Please get in touch with us so we can assist you further.
Good service
Good service, arrived on time happy with the product
31 gennaio 2026
Non scritta su invito
Very good service and very happy with…
Very good service and very happy with the sofa, thank you
31 gennaio 2026
Non scritta su invito
Great service and excellent…
Great service and excellent communication; The sofa is amazing. We're very happy with our purchase.
24 dicembre 2025
Non scritta su invito
Very helpful and professional great…
Very helpful and professional great service would recomend
27 gennaio 2026
Non scritta su invito
The sofa looks nice and fits well in…
The sofa looks nice and fits well in the room. It’s comfortable for everyday use and feels practical. The design is simple and works easily with the rest of the furniture. Overall, I’m happy with it and it suits my space well.
24 gennaio 2026
Non scritta su invito
Excellent service from the point of…
Excellent service from the point of order to delivery! Excellent quality sofa and amazing friendly delivery team. Would highly recommend
23 gennaio 2026
Non scritta su invito
Excellent service
Excellent service, very patient and helpful and stunning sofa
23 gennaio 2026
Non scritta su invito
Ismael and Shan were awesome
Ismael and Shan were awesome, with good communication and fantastic customer service. They arrived on time and helped arrange the sofas.
21 gennaio 2026
Non scritta su invito
Really helpful service
Really helpful service. Removed all of the waste. All great
20 gennaio 2026
Non scritta su invito
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