Stacy Head has been managing my account for many years and is always helpful and super fast to respond, she helps to provide any documents I need and offers really good customer service. It’s nice to... Leggi di più
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I have always found Stacy Head helpful, approachable and friendly. She is efficient and fast in helping me and putting my mind at ease. Very valuable member of the Red Rock team.
My experience with Red Rock has been positive. In particular, as I deal with the finance people, it is Stacy and Chloe that stand out as highly professional and knowledgeable. Their attitude is also t... Leggi di più
For the last 18 years rrpm has provided an exceptional service to my property and still is. I would always highly recommend them.
Dettagli dell'azienda
Scritti dall'azienda
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Informazioni di contatto
Red Rock House, CO16 0AT, Essex, Regno Unito
- 03331235670
- enquiries@rrpm.co.uk
- www.rrpm.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 69% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I found Stacy Head to be very helpful…
I found Stacy Head to be very helpful in assisting with dealing with my enquiry. She was prompt and courteous when responding, both via telephone and email.
Stacey from accounts is very Competent
Stacey from accounts is very Competent, helpful and always keen to assist. One of the most diligent in this organisation.
Great company to deal with
Great company to deal with. Communication.spot on. Thank you kelly and kieth
Helpful and always polite.
Always happy to help, Stacey Head, credit controller, will deal with your query, no matter how large or small. She is polite and never makes you feel silly even if your question may be. Especially patient with older people.
Very quick service from Beverly
Very quick service from Beverly - highly recommended.
Thank you so much!
Accounts…
Thank you Stacy Head for dealing with my queries and for your quick responses.
Excellent service as always from Stacy…
Excellent service as always from Stacy Head [credit controller] prompt in responses and overall a great service. Overall a great service from the Red Rock property management team. Thank you.
The team at Red Rock
The team at Red Rock, and in particular Stacy Head, are always quick and efficient in answering my queries. They are always very helpful and pleasant to deal with.
Helpful support
I’ve engaged with Stacy on a couple of topics related to service charges. Both experiences have been positive and the issues were addresses promptly.
Fast and Efficient Service…
I recently needed to speak with the accounts department concerning an accountancy query. Stacy kindly phoned me and during my conversation, I found her to be both polite and efficient. I particularly appreciated her approachability and helpful manner. We quickly agreed on a plan moving forward and I know if I have any future issues, I can approach Stacy without hesitation.
Red rock have been a very good…
Red rock have been a very good maintenance company so far since we purchased our flat in April 2024. Stacey Head in the finance department has been particularly helpful with any enquiries we have had, responding quickly and resolving any issues quickly.
credit control resolution
I have been dealing with Stacy, Credit Controller, who was despite my errors very understanding and efficient in resolving my problem.
Stacy is very helpful and easy to…
Stacy is very helpful and easy to connect with, reply the emails very quick. My experience is quite good so far.
I had a lovely talk with Beverly I…
I had a lovely talk with Beverly I found her to be very helpful and a charming lady
Must comply with rules
Must comply with rules. Copy of building insurance is required to have by each household.
Be clear what is covered and what is not covered by insurance.
Charges applied for late payment.
Stacy
Stacy provided me with essential information promptly. Stacy is very helpful and a great asset to Redrock.
Great support from Megan and Charlie…
Great support from Megan and Charlie and Chloe great communication
Stacy Head I spoke to Stacy about my service…
I spoke to Stacy about my service charge, she requested I put the information in an email to her which I did straight away.
Within 5 minutes I had a reply from her that resolved my problem.
I’m very grateful to Stacy for the manor in which she resolved my problem, polite, professional and clearly customer focused.
Stacy is a great asset for Red Rock.
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