Rocket Gardens Recensioni 

365
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

What fabulous service. I have placed 2 orders and was able to specify dates that I was unable to receive plants which was fantastic. Notifications were spot on re delivery and time frames. Plants... Leggi di più

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Valutata 5 stelle su 5

I ordered some wildflower plants recently. I received an email to say when they would be dispatched. I realised that they would arrive when we would be on a last minute holiday. No problem…the c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very pleased with recent purchase of several different organic herb plug plants (sets of three).All significant size and healthy, also carefully packaged. (Far better than previous experiences with... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Giardino
  2. Azienda agricola biologica

Scritti dall'azienda

Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

365 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 24 ore

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4,3

Tutte le recensioni

(365)

103 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I am always so very impressed with…

I am always so very impressed with orders from Rocket Gardens and really look forward to receiving them.
They are always quality, healthy, organic plants, which are carefully packaged and have great information about care and planting in a variety of ways
The company provide a great service, lovely plants, wonderful communication and updates about orders and are a pleasure to deal with.
I highly recommend them.

7 giugno 2026
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Risposta di Rocket Gardens

Hi Jenny,
Thank you for your lovely comments. We are so glad your plants arrived safely and you felt well informed throughout the ordering process. We hope you enjoy growing your Rocket Gardens plants this year.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Fantastic quality plants

Fantastic quality plants the best we’ve ever bought on line. Not only are the plants of the highest quality but the packaging is well thought out and protectived,so the plants arrive in the very best condition . We will use again thank you

6 giugno 2026
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Risposta di Rocket Gardens

Hi Chris,
Thank you for your lovely comments. We are so glad your order arrived safely, we try our best to package them well for their journey. We hope you enjoy growing your plants this year.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Hello Rocket Gardens, bye-bye all the others

We have tried Sutton's, Dobies and Marshalls, historically, for our vegetable plants and plugs. Our plants arrived today in superb condition, via DPD. Timed delivery ( 2 hour gap ) They were planted out within the hour and they didn't go into " shock " unlike other supplier's plants, which have to be nurtured back to life or be consigned to the compost bin. Rocket Gardens you now have a committed customer. Just so sorry we discovered you so late in the year. Bravo on no plastic either. Love it.

6 giugno 2026
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Risposta di Rocket Gardens

Hi there,
Thank you for taking the time to leave a review. We are so pleased to hear your plants arrived safely and that they happily established themselves into your garden. We continue to ship plants until October so you can fill up your veg plot for the winter too!
We hope you get a really good harvest this year.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

what are they doing right ?

what are they doing right ? just about everything in my opinion. From customer care queeries problems they sort and quickly.Products aregreat and quality of plants is great no more than you could ask for . Puts all the opposistions plants via post to shame. packaging is top class and safe and moist on arrival. 5 stars from me .

4 giugno 2026
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Risposta di Rocket Gardens

Hi there,
Thank you so much for your lovely feedback. We are delighted to hear you were happy with your order and your plants arrived safely.
Happy planting!
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Excellent Veg Plugs

First order and im really pleased with the quality of the plug root veg box. The plants were well packaged in recyclable packaging. They were big, strong and healthy and much better than garden centre plugs. Comes with a nice growing guide for all fruit, veg flowers and herbs and a next order discount.

4 giugno 2026
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Risposta di Rocket Gardens

Hi Emma,
Thank you so much for your feedback, we're delighted to hear you were happy with your plants and you enjoyed our growing guide included with the order.
Happy Planting!
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

The veggie plugs

The veggie plugs arrived in immaculate condition. Loved the packaging and the way it was handled. Will order more of it in the near future.

2 giugno 2026
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Risposta di Rocket Gardens

Hi Pat,
Thank you so much for your comments, we are pleased your plug plants arrived safely ready for planting.
We hope you get a plentiful harvest this year.
Best Wishes,
Rocket Gardens

Valutata 1 stelle su 5

STILL WAITING for not only the order…

STILL WAITING for not only the order but also a reply to the numerous emails sent and the facebook messages - hoping this review might prompt some action
No telephone number to contact to request an update
Do NOT Use this company

Yes I eventually got a reply but using Trust pilot to contact a company is not really the way forward. Plants eventually arrived much later than advertised and very poor customer service

3 giugno 2026
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Risposta di Rocket Gardens

See reply to previous review.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Amazing plants, packaging and customer service

I am absolutely over the moon with the plug plants that I have ordered from you. They all arrived in perfect condition, they were nicely damp, so ready to plant. The quality of the plants is excellent. They were wrapped brilliantly, not one stem or leaf out of place. The booklets that came with the order were a real surprise and absolutely invaluable with the advice they provide. You will be my go to now for any plug plants that I need in future, and everything is organic. Well done Rocket Gardens, you have a customer for life xx

3 giugno 2026
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Risposta di Rocket Gardens

Hi Alison,
Thank you so much for taking the time to leave a review, we really appreciate your comments. We're so glad your plants arrived safely and well packaged for their journey. We're also delighted to hear you enjoyed our growing guide included with your plants.
We hope you get some yummy strawberries to enjoy this summer!
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

I am so impressed with Rocket Gardens…

I am so impressed with Rocket Gardens and I am likely to order much more from this company in future. I ordered quite late in mid May, but everything that I wanted was available and was delivered to me in early June. The packaging was excellent and the plants arrived moist and looking particularly fresh and healthy. Once planted there didn’t appear to be any wilting and these healthy plugs seem to take exceptionally well to their new surroundings.

The prices are excellent value for money with Rocket Gardens and I particularly like that I can pay in instalments!

There’s so much to choose from, so much advice on the website and you can tell that a lot of love, thought and passion goes into this company.

3 giugno 2026
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Risposta di Rocket Gardens

Hi Karen,
Thank you for your lovely comments. We are so glad your order arrived safely and the plants arrived neatly packed and ready for planting. We are happy to hear you have made good use of the help and advice on our website too.
We hope you enjoy growing the variety of flowers in your garden.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

The packaging and planting instructions…

The packaging and planting instructions were perfect.
Despite DPD not bothering to deliver (drove straight on past our house- I watched the tracker- the box well labelled "live plants let me out"- null points DPD) the plants arriving 2 days late and didn't die. Well done on the environmental packaging and great quality veg.
Now over to the slugs..

1 giugno 2026
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Risposta di Rocket Gardens

Hi there,
Thank you so much for your feedback. We are so glad your order arrived safely despite the delay from the courier. Please accept our apologies for this. We're delighted to hear our packaging kept the plants snug enough for the long journey so you were able to plant them all out successfully.
We send you all the luck fending off the slugs!
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Excellent website.

Excellent website.
Courier delivery problems quickly and efficiently sorted.
Very happy with their service. Look forward to using them again.

30 maggio 2026
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Risposta di Rocket Gardens

Hi there,
Thank you for your lovely comments, we are so glad you were happy with your delivery of plants and our customer service team were able to help.
Happy Planting!
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Excellant products and prices

Our order was processed very quick and we received it well within time. the plants were very well packaged and protected inside with separate boxes and with what was a sturdy outer box. plants looked very healthy and strong.
However- although the delivery was so quick and efficient we were very disappointed by the courier. our parcel was thrown over our gate into the garden the box was broken and ripped and the contents were losing the soil that they were packaged in. had it not been for the excellent packaging by this company we would be be left with dead plants.
will use this company again for the quality of the plants and the great prices. lovely office staff also

28 maggio 2026
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Risposta di Rocket Gardens

Hi Pat,
Thank you for your lovely feedback. We are so glad to hear the plants survived their journey to you despite the unwelcome rough ride!
We will be raising your concern to the courier as this is not the service we expect for transporting live plants to our customers. Thank you for bringing it to our attention.
We hope you enjoy planting your herb and veg plants.
Best Wishes,
Rocket Gardens

Valutata 2 stelle su 5

Delivery problems

I can't really review the quality because I haven't had my order. Obviously timing quite important when you have an allotment .

I emailed and Just received this pointless response that didn't give me any personal information around my order just an obvious generic response.

Wish I just gone to my local garden centre now

29 maggio 2026
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Risposta di Rocket Gardens

Hi David,
I am sorry to hear you've had some problems with your order. We’re very sorry, but as we continue to grow and ship live plants, our dispatch dates can occasionally change. This is usually because some plants need a little extra time to reach the size and quality we’re happy to send, or because particularly high order volumes have temporarily slowed our packing process.
Due to the recent warmer weather this has slowed things down slightly, as both plants (and our team!) need a little extra care during periods of extreme heat. As a result, we’re currently running a little behind schedule.
If your order has been moved outside of its original estimated dispatch window, you should have already received an update from us, and we’ll continue to keep you informed every step of the way.
Once again please accept our sincere apologies for the delay.
Best Wishes,
Rocket Gardens

Valutata 2 stelle su 5

Terrible Delivery - Lost, then Incomplete

Ordered four items in March. Delivery attempted in May, but the DPD parcel went to Cornwall instead of Scotland and apparently stayed there. Customer services cancelled it and sent a new one - delayed by bank holiday - finally came today. Only three items. Those that arrived healthy enough. Requested £6.99 refund, which I got, so I am financially square, but I've wasted so much time on what should have been so simple.

29 maggio 2026
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Risposta di Rocket Gardens

Hi there,
We are sorry to hear you've had some problems with your delivery. Our courier had made an error with the first parcel, this was out of our control, however we organised to resend the parcel as you explained.
We apologise for the incomplete order and I can see from our system we refunded the item as requested.
Best Wishes,
Rocket Gardens

Valutata 1 stelle su 5

I suggest staying away from Rocket…

I suggest staying away from Rocket gardens - this is the first negative review I ever gave anyone.

My £60 order was placed 17 feb. with provisional shipping 4 may. Notified apr 24 that flowers I ordered would not be available. 2 additional shifts in delivery with last shipment date yesterday - no word at all on status of ship so I canceled this morning.

I normally grow all my plant starts so thought I would try something different this year.

Rocket gardens over sells its stock and that’s the real reason of delays in shipping etc.

I now know better and suggest you think twice if you plan your garden around them.

29 maggio 2026
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Risposta di Rocket Gardens

Hi Kathleen,
I am sorry to hear you were not happy with your Rocket Gardens experience. I can see from our system that you have successfully cancelled your order and received a full refund.
We start taking pre orders from October and we work on a system by order date and when plants are ready to ship, this can sometimes cause delays and I can see your order contained a few chilli plants.
As we had quite a cold April and early May these plants needed a bit extra time in our polytunnels until they were ready to send. We can only apologise for this. As organic growers, we don't force any of our plants to grow with artificial heat or chemicals, so they are often behind compared to the high intensity grown plants that you will be seeing now in some shops.
We do try to keep our customers informed of any delays via email and our up to date delivery info is available to view on our website.
Best Wishes,
Rocket Gardens

Valutata 4 stelle su 5

Healthy and substantial plug plants

This is the first time I am using Rocket Gardens. I like the fact that the plants come in 3s and each of them are pretty substantial plug plants. It felt like I had to wait a long time for the plants but when they arrived I was very happy with them. The delivery was delayed during a very hot spell and I was worried that they would not be any good like some of the other companies I used. But to my surprise every plant was beautifully wrapped and labelled and stayed healthy. It was remarkable. I will certainly buy from Rocket Gardens again but just need to plan ahead and order early.

28 maggio 2026
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Risposta di Rocket Gardens

Hi Angie,
Thank you so much for your feedback. We are so glad your plants arrived safely despite the heatwave. We try our best to inform customers at the time of ordering of our shipping guidelines for spring ordering. If you're in any doubt we are constantly updating our delivery FAQs with the most current information.
https://rocketgardenshelp.zendesk.com/hc/en-gb
We hope you enjoy growing your Rocket Gardens plants.
Best Wishes,
Rocket Gardens

Valutata 1 stelle su 5

I have waited a month since ordering…

I have waited a month since ordering onion and cauliflower plants from this company and I still haven’t received them

27 maggio 2026
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Risposta di Rocket Gardens

Hi Tom,
We are sorry you were not happy with our ordering system, I can see your order is due for delivery today.
We do try to make our customers aware at the time of ordering when we expect to ship new orders and there are links to our delivery FAQs on each page of the website that outlines expected shipping times. As with growing live plants there can sometimes be delays that are out of our control (i.e weather changes, crop issues, etc). We aim to keep you updated if there are any specific issues with your order though.
We are always making improvements to our main delivery season and take your comments on board.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Simply Outstanding

Just received my veg plants from Rocket Gardens - Cobra beans, courgettes and sweetcorn. They are absolutely supeb - great condition and perfectly packaged. I’ve tried a few other companies in the past, bur Rocket outshine them all. I’m a customer for life now.
Jeff Regan - Surrey

27 maggio 2026
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Risposta di Rocket Gardens

Hi Jeff,
Thank you for your comments, we are so glad your plants arrived safely and they were packaged well for their journey.
We hope you get a good crop of beans, courgettes and sweetcorn this year.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

My plants arrived 'in great shape'

My plants arrived in 'great shape' - heartening that the seller rate their products/and so wrap/pack them carefully. I purchased peppers/mint and basil and as I'm not the most 'green fingered' welcomed the tips for planting etc...
Delivered DPD Local Bank Holiday Sunday so very appreciative they didn't have to sit around all week-end too. Actually today the weather is hot.

24 maggio 2026
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Risposta di Rocket Gardens

Hi Elsie,
Thank you for your lovely feedback. We are so glad your plans arrived safely and in good condition, despite the warmer weather.
We hope you enjoy growing your pepper and herb plants, we're delighted to hear you found our growing info helpful.
Best Wishes,
Rocket Gardens

Valutata 5 stelle su 5

Kept informed at all times

Kept informed at all times. Plants arrived in perfect condition extremely well packed. The plants are excellent, very impressed and will use in future.

23 maggio 2026
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Risposta di Rocket Gardens

Hi Ann,
Thank you for your lovely comments. We're so glad to hear your plants were packaged carefully and you received them in a good, healthy condition.
Happy planting!
Best Wishes,
Rocket Gardens

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