rijo42 Recensioni 

367
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

A great experience with Rijo who installed 4 machines for us. Whole thing made better by Mike who oversaw the whole process and has been excellent throughout.

Valutata 5 stelle su 5

Michael, who visited us to demonstrate the machine was extremely helpful throughout the sales and installation process. We always have a quick response to queries and nothing is too much trouble.

Valutata 1 stelle su 5

They have good machines which I cant fault but only if you buy new from them and have a service contract. However never buy a used machine. I did. My machine has an error and I thought the company wou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've been with Rijo for 3 years and just signed another contract with them as we've had no problems and always been very happy with the products and service. Big thanks to Shaun who is always just a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di macchine da caffè

Scritti dall'azienda

We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

367 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(367)

32 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

All round fantastic company.

Amazing service. The service guy Jay was great! Extremely helpful took his time to explain the set up. The coffee and hot chocolate also tastes fantastic. Great feed back from customers too. 10/10

7 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service from start to finish !

The team at Rijo are really knowledgable , they can answer questions and solve problems in one quick phone call . Deliveries are really quick !
The actual machine is fantastic , it makes drinks really quickly , is simple to use and clean and the drinks all taste fantastic too .

27 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company

Fantastic company whether it's ordering, buying or aftercare, speedy deliveries and all round great service highly reccomended

22 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolutely shocking company!!

Absolutely shocking company!!! Salesman lied to my face saying he would buy me out of my old contract and that the machine could do everything I needed when it was completely inadequate. The man who installed it told me they had problems with this salesman doing the same things to other people. They won't let me get out of the contract and the finance people are clearly in bed with them. As soon as I signed the deal he denied saying they would buy me out but they eventually agreed to give some free stock. Their stock is overpriced in the first place, but they valued it based on how much you sell the coffees for instead of what it would cost to just buy it from their website. Absolute fraudsters, avoid like the plague. Also you have to buy their overpriced stock or they'll void the warranty on the machine. Rip off merchants!

16 gennaio 2024
Non scritta su invito
Logo di rijo42

Risposta di rijo42

We kindly request that you provide us with the following information:

Your full name
Company Name
Machine serial number

By providing us with this information, we will be able to locate your account and investigate the issue thoroughly. Our goal is to resolve any issues you may have experienced promptly and to your satisfaction.

Once we have received the necessary details, we will promptly reach out to you to discuss the matter further and work towards a resolution. Customer satisfaction is our top priority, and we are committed to ensuring that all customers receive the top level of service.

Valutata 1 stelle su 5

Great Coffee .Terrible Customer service

Great Coffee & great machine...until it breaks down !!
Customer service & Technical service is shocking !!
Making promise they can't keep. Unless you're spending money with them, they don't want to know. Aftersales care & support doesn't exist.

9 febbraio 2024
Non scritta su invito
Logo di rijo42

Risposta di rijo42

We kindly request that you provide us with the following information:

Your full name
Company Name
Machine serial number

By providing us with this information, we will be able to locate your account and investigate the issue thoroughly. Our goal is to resolve any issues you may have experienced promptly and to your satisfaction.

Once we have received the necessary details, we will promptly reach out to you to discuss the matter further and work towards a resolution. Customer satisfaction is our top priority, and we are committed to ensuring that all customers receive the top level of service.

Valutata 5 stelle su 5

We love Rijo42

I have managed golf clubs for over 14 years and have used a variety of coffee suppliers throughout.
Rijo42 is now our coffee supplier and we have used them for nearly a year now.

We opted to trade with Rijo42 after receiving a great introduction from the rep Steve. He visited our site to demonstrate the machine and allowed us to taste the coffees with his extensive knowledge of the company's products.

Coffee is key within golf clubs, we sell a lot! But since changing to Rijo42 we have received many comments on the improved taste, bigger cup sizes, and it's great we can now offer decaf coffee.

Rijo42 have a fantastic range of syrups also (which are often free when you purchase certain quantities)! We received the free cookie dough over the festive period and it is lush!

Placing orders is simple and easy- the telesales team are polite and helpful.

10/10 for us

3 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service from start to finish

Fantastic service from start to finish, from Shaun our sales guy who demonstrated the machine and sorted pricing, and then managed to get us a machine at short notice for an event we had on, to Jake who installed on the day and couldn’t have been more helpful. If you need a machine, use these guys!

26 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic product

Fantastic product. Well worth the money and our customers love it! Fast efficient service to deal with too.
And the coffee and hot chocolate is to die for

22 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service, anazing quality

Fantastic experience so far with our representative Shaun Gibbs, who has provided excellent service from the get-go all the way through. All of our staff are incredibly happy with the machine and the quality of the drinks it puts out. Great service, efficient and would highly reccomend for any workplace

26 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Service - Rijo42

Great friendly service from our new area representative Sam Lightfoot. He took the time to come and visit our site, advise on the machines we have and future options for our next machines. Brilliant Service Rijo42 with great quality products. Thank you.

23 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Nick Graham

Nick Graham
Efficient, professional; friendly and ensured a clean working environment ensuring we could still operate our tearoom service. Excellent

23 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

I bought the machine from Rijo just…

I bought the machine from Rijo just over 2 yrs ago … was miss informed on some details from previous rep regarding after service … but on the plus side to place an order was always sorted quickly and are very helpful … regarding problems with machine (which there has been (I’m not going to lie)… you need to speak to Ryan .. i think he is the service manager ..he has great customer service , very pleasant to talk to , very understanding,, polite.., especially as I’m a small independent buisness and he fully understands that i need an engineer asap and whenever I’ve needed to report a problem he really has been a credit to your company (Rijo) ..whoever reads this please pass on my review to the bosses of Rijo…. Milcote cafe ..

23 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Mr Nik Graham

Mr Nik Graham installed a new coffee machine in our premises ,so helpful and extremely professional ,taking a lot of time to help produce the perfect cup of coffee for our customers and explain in depth how to use this machine Thankyou for you’re patience

18 gennaio 2024
Non scritta su invito

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