A great experience with Rijo who installed 4 machines for us. Whole thing made better by Mike who oversaw the whole process and has been excellent throughout.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Michael, who visited us to demonstrate the machine was extremely helpful throughout the sales and installation process. We always have a quick response to queries and nothing is too much trouble.
They have good machines which I cant fault but only if you buy new from them and have a service contract. However never buy a used machine. I did. My machine has an error and I thought the company wou... Leggi di più
L'azienda ha risposto
We've been with Rijo for 3 years and just signed another contract with them as we've had no problems and always been very happy with the products and service. Big thanks to Shaun who is always just a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Informazioni di contatto
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, Regno Unito
- 03333 448042
- customercare@rijo42.co.uk
- www.rijo42.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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All round fantastic company.
Amazing service. The service guy Jay was great! Extremely helpful took his time to explain the set up. The coffee and hot chocolate also tastes fantastic. Great feed back from customers too. 10/10
I’m very happy with everything
I’m very happy with everything, excellent service . Engineer was excellent he explained about the machine and products , 5 star
Jake came with the biggest smile on his…
Jake came with the biggest smile on his face, a man that loves his job. Came from Wigan with the odd bit of Scouse twang. Great service from start to finish
Brilliant service provided by Nick…
Brilliant service provided by Nick Graham. A neat installation and great explanation on using the new machine.
Great Sales Team
Great Sales Team - Sam Lightfoot came to site did great demo no pressure sales and went through everything - coffee is lovely! Very happy :)
Fantastic service from start to finish !
The team at Rijo are really knowledgable , they can answer questions and solve problems in one quick phone call . Deliveries are really quick !
The actual machine is fantastic , it makes drinks really quickly , is simple to use and clean and the drinks all taste fantastic too .
Veey friendly and informative
Very friendly and informative. Great asset to your company -Nick Graham
Great experience meeting Sam the sales…
Great experience meeting Sam the sales rep for rijo..gave us all the information we needed and no pressure to buy anything
Fantastic company
Fantastic company whether it's ordering, buying or aftercare, speedy deliveries and all round great service highly reccomended
Absolutely shocking company!!
Absolutely shocking company!!! Salesman lied to my face saying he would buy me out of my old contract and that the machine could do everything I needed when it was completely inadequate. The man who installed it told me they had problems with this salesman doing the same things to other people. They won't let me get out of the contract and the finance people are clearly in bed with them. As soon as I signed the deal he denied saying they would buy me out but they eventually agreed to give some free stock. Their stock is overpriced in the first place, but they valued it based on how much you sell the coffees for instead of what it would cost to just buy it from their website. Absolute fraudsters, avoid like the plague. Also you have to buy their overpriced stock or they'll void the warranty on the machine. Rip off merchants!

Risposta di rijo42
Great Coffee .Terrible Customer service
Great Coffee & great machine...until it breaks down !!
Customer service & Technical service is shocking !!
Making promise they can't keep. Unless you're spending money with them, they don't want to know. Aftersales care & support doesn't exist.

Risposta di rijo42
We love Rijo42
I have managed golf clubs for over 14 years and have used a variety of coffee suppliers throughout.
Rijo42 is now our coffee supplier and we have used them for nearly a year now.
We opted to trade with Rijo42 after receiving a great introduction from the rep Steve. He visited our site to demonstrate the machine and allowed us to taste the coffees with his extensive knowledge of the company's products.
Coffee is key within golf clubs, we sell a lot! But since changing to Rijo42 we have received many comments on the improved taste, bigger cup sizes, and it's great we can now offer decaf coffee.
Rijo42 have a fantastic range of syrups also (which are often free when you purchase certain quantities)! We received the free cookie dough over the festive period and it is lush!
Placing orders is simple and easy- the telesales team are polite and helpful.
10/10 for us
Fantastic service from start to finish
Fantastic service from start to finish, from Shaun our sales guy who demonstrated the machine and sorted pricing, and then managed to get us a machine at short notice for an event we had on, to Jake who installed on the day and couldn’t have been more helpful. If you need a machine, use these guys!
Fantastic product
Fantastic product. Well worth the money and our customers love it! Fast efficient service to deal with too.
And the coffee and hot chocolate is to die for
Great service, anazing quality
Fantastic experience so far with our representative Shaun Gibbs, who has provided excellent service from the get-go all the way through. All of our staff are incredibly happy with the machine and the quality of the drinks it puts out. Great service, efficient and would highly reccomend for any workplace
Very happy no problems at all xx
Brilliant Service - Rijo42
Great friendly service from our new area representative Sam Lightfoot. He took the time to come and visit our site, advise on the machines we have and future options for our next machines. Brilliant Service Rijo42 with great quality products. Thank you.
Nick Graham
Nick Graham
Efficient, professional; friendly and ensured a clean working environment ensuring we could still operate our tearoom service. Excellent
I bought the machine from Rijo just…
I bought the machine from Rijo just over 2 yrs ago … was miss informed on some details from previous rep regarding after service … but on the plus side to place an order was always sorted quickly and are very helpful … regarding problems with machine (which there has been (I’m not going to lie)… you need to speak to Ryan .. i think he is the service manager ..he has great customer service , very pleasant to talk to , very understanding,, polite.., especially as I’m a small independent buisness and he fully understands that i need an engineer asap and whenever I’ve needed to report a problem he really has been a credit to your company (Rijo) ..whoever reads this please pass on my review to the bosses of Rijo…. Milcote cafe ..
Mr Nik Graham
Mr Nik Graham installed a new coffee machine in our premises ,so helpful and extremely professional ,taking a lot of time to help produce the perfect cup of coffee for our customers and explain in depth how to use this machine Thankyou for you’re patience
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