A great experience with Rijo who installed 4 machines for us. Whole thing made better by Mike who oversaw the whole process and has been excellent throughout.
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Scopri cosa dicono le persone
Michael, who visited us to demonstrate the machine was extremely helpful throughout the sales and installation process. We always have a quick response to queries and nothing is too much trouble.
They have good machines which I cant fault but only if you buy new from them and have a service contract. However never buy a used machine. I did. My machine has an error and I thought the company wou... Leggi di più
L'azienda ha risposto
We've been with Rijo for 3 years and just signed another contract with them as we've had no problems and always been very happy with the products and service. Big thanks to Shaun who is always just a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Informazioni di contatto
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, Regno Unito
- 03333 448042
- customercare@rijo42.co.uk
- www.rijo42.co.uk
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Lovely man
Polite, friendly, tidy worker good at showcasing the machine and all it’s functions including the cleaning functions
Outstanding product and service
I have been a customer of Rijo for over a decade; they were the pioneering brand that introduced fresh coffee to golf clubs. Their packages perfectly complemented our offerings, utilising state-of-the-art equipment and top-notch quality products. While it's true that dealing with quality brands often comes at a higher cost, Rijo proved to be great value for money. Their machines have a lifespan of two to five years beyond the initial lease term, resulting in significant cost savings for any club. Their dedicated golf division ensures fantastic service, and in the rare event of an issue, they are diligent in making things right. Their advice has consistently been invaluable, and I wholeheartedly recommend them to any club manager. It's easy for anyone to offer cheaper services, but what truly matters is the unparalleled value for money when considering the complete package they deliver. If you need any advice, speak to Steve Robinson, he’s been running this for 14 years and is incredibly helpful and knows all about true customer service.
Fabulous service from darrell
Shaun went above and beyond
Shaun went above and beyond, really helping us meet a deadline and the office team were a delight to order via the phone.
Jake the fitter couldn’t have been more helpful - highly recommend.
Ray is the best
Ray is the best, hes lovely and always talks us through and explains what we should / have to do.
Fantastic service
Great product, great service!
Special thanks to Shaun/Sharon/Jake.
Highly recommended Rijo42 Coffee & After Sales service
Jake machine engineer came over answered all our questions and set our coffee machine. Great after sales service. Rijo42 is highly recommended.
Great job
Had the pleasure of Ray coming to fix our machine today , wonderful as always . Super friendly and helpful !
Only called to get the machiene looked at on Wednesday so super speedy turn around !
Excellent
Excellent communication, quick response time, Andy was really friendly knowledgeable and helpful, would highly recommend.
Darryl was amazing and very helpful…
Darryl was amazing and very helpful making sure that all of the drinks were of the flavour and quality required.
He went through the workings of the machine including the cleaning of the machine.
Professional service
Hotel Breakfast Machines 5 stars
Im Head of Procurement for Gino D’Acampo’s chain of restaurants. As we are now based inside 4 and 5 star hotels we needed reliable high volume no fuss machines to service breakfast as we take over the whole of F&B for each hotel.
We trialled several makes from germany and greece as sell as some others but nothing comes close to these Swiss Italian made machines from Rijo!
We serve over 200 coffees within 2 hours every morning at 5 sites via 2 x R42 machines and the do not miss a beat and there’s no queues waiting at machines .
Absolutely amazing machines with an amazing no quibble service from them. Steve Robinson is a coffee oracle ! He’s delivering everything he promised and more!
If you are in hotel hospitality and you don’t want to blow cash down the drain with expensive third party engineers or cheap machines that clearly do not do the job then get to Rijo42 as we have never looked back.
Cant wait to trial the professional bar barista machines as we have heard they are amazing 🙌🏽
Lee Crank
Upmarket Leisure Ltd
Dealt with Ste
Dealt with Ste, really down to earth guy knowledge second to none. The entire process was seamless didn't once feel like a transaction and aftercare has ben top notch would 100% recommend.
Coffee machine issue …
We had a problem with our coffee machine and nobody could work out what it was. Jake came and sorted it for us and now our Rijo 42 coffee tastes even better than before. Thanks Jake 🙏
Nice guy could not do enough to sort…
Nice guy could not do enough to sort all problems and get us up and running
New Machine Install
Quick install of our new machine. Nick Graham is simply the best point of contact we have with Rijo and an asset to your company. His customer service and care of the customer is excellent.
Jacob was such a lovely guy
Jacob was such a lovely guy, nothing was to much to ask. Fab company especially youssef who was very supportive from the 1st enquiry. Deffo recommend this company for your all your coffee needs.
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