Richer Sounds - Websales Recensioni 

22.148
•
TrustScore 5 su 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Valutata 5 stelle su 5

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

22K recensioni

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4,9

Tutte le recensioni

(22.148)

24.562 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Bought a tv for a kitchen

Bought a tv for a kitchen, beta price I could find and delivered quickly and safely

7 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Valutata 4 stelle su 5

Excellent service (with a bit of bad luck)

Having watched the local prices for a while I saw that Richer Sounds had a very good offer on for the TCL 55" Google TV that I had my eye on. I could have driven across Sheffield on 'Click and Collect' but it would have been the same as next day delivery to my home anyway so I opted for that.
In the event the delivery van broke down on the far side of Sheffield - which they were very apologetic about - so I settled for courier delivery the following day, so I've gone for 4/5, although there's not much anyone could do about that, and the following day the couriers arrived bright and early and kept me informed of progress just as the Richer Sounds team had, so it would definitely have been a 5/5 if not for a bit of bad luck.
The TV itself is excellent both for it's picture and sound and integrated immediately with my EE TV & broadband, although I'm still finding my way around all it's capabilities.

7 ottobre 2026
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Risposta di Richer Sounds - Websales

Thank you for your feedback and for taking the time to leave us a review.

We appreciate your understanding and patience with this issue. Whilst it may have been down to some bad luck as you mentioned, we do apologise that your delivery was delayed.

We hope you enjoy your new TV!

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️ +⭐️

Not only do these chaps know their stuff inside out, they are helpful, prompt and friendly, not to mention the excellent prices.
Truly the colossus of electronics online. Thanks chaps.

6 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

I would always prefer to go the the…

I would always prefer to go the the store but this time I ordered online. The price was great and it arrived promptly. Great service.

7 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great store and service

Great store and service. My first choice to go to for HiFi goods.

6 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

We bought our Hisense 100” TV from…

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was excellent. We were warned due to where we live that it may take a little longer to arrive, understandable. They needn’t have bothered the TV arrived within the usual stated time via a very efficient and polite delivery team. All aspects of the delivery were clear and regularly updated.

Thank you Richer Sounds.

Side note… DO NOT UNDERSTAND ANY CIRCUMSTANCES UNDERESTIMATE THE SIZE OF THIS TV…it’s an absolute beast.

7 ottobre 2026
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Risposta di Richer Sounds - Websales

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great service

I have purchased from yourselves before and find the additional guarantee of 6 years with price matching, service, delivery unbeatable. In addition I have access to a local store.

7 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Fantastic customer service and NHS discount

Great price with NHS discount and fantastic customer service.
We had a problem connecting the new TV to our sound system so called the telesales support number. They could not have been more helpful...they reviewed the photos I sent, called a store who had the TV on stock so they could test the problem and called me back to talk through how to resolve.

3 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Bought this is rewind dark side of the…

Bought this is rewind dark side of the moon tape cassette player on pre order, they kept me up to date on the order, was delivered excellent and packaging was excellent. Very happy with the excellent service 10/10🫡 keep up the great work 👍

25 agosto 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Simple purchase and fast delivery

Simple purchase and fast delivery. Unfortunately the product was not suitable but the return to the store easy and refund quick.

6 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great interconnect.

My item was delivered quickly and as stated . Ive been a customer of RS for over 30 years and have bought many items from them . Their service is second to none . Highly recommended

6 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

excellent alround

excellent products, great price, outstanding service. Don't understand why anyone would go elsewhere.

7 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I bought sonos beam…

I bought sonos beam, great price, 6 year warranty and quick delivery

6 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Great business

Trustworthy and reliable, great customer service, items always well.packaged and professionally delivered with care yet speedily. Can't find fault and is always my first and most commonly only port of call when shopping for what they sell.

6 ottobre 2026
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Risposta di Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Online purchase

Online purchase. Prompt delivery.
Excellent customer service when i had an issue with set up.
10/10

6 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

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