Richer Sounds - Websales Recensioni 

22.148
•
TrustScore 5 su 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

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Valutata 5 stelle su 5

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

22K recensioni

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4,9

Tutte le recensioni

(22.148)

24.562 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ordering on line was easy and then the…

Ordering on line was easy and then the communication was exemplary with emails letting me know every stage of the items journey to my front door. Delivery day was given then narrowed down to a 3 hour slot. The items packaging was in excellent condition showing no signs of damage at all from its long journey.
A six year warranty and a good discount was the icing on the cake and I will certainly be shopping at Richer Sounds again.

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Fast delivery

Fast delivery. Very reasonable price. And the post sale customer service options available are outstanding with a first time seeing ceo contact details provided to give customers upmost faith

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Helpful & Professional

1. When calling the Solihull store to ask about a different TV I was planning on buying- the chap who answered spent a lot of time explaining why that wasnt the right choice for me. He answered my questions comprehensively & I ultimately purchased the alternative he suggested the same day.

2. The TV was faulty on arrival. The chap I called at websales about it swiftly arranged for a replacement. I was pleasantly surprised with how fast this was done.

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

As you’d expect

TV arrived well packaged and within seven days of ordering. Great TV

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Cambridge Audio AXC25 Lunar CD Player

Bought a Cambridge Audio AXC25 Lunar CD player in Grey. Arrived very quickly via DPD. Awesome service at a great price as always.

25 settembre 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent communication.

Easy to order. Excellent communication re delivery.
We did have an issue with the item but it was delta with immediately and a replacement the following day.

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thank you for your 5 star review!

Valutata 5 stelle su 5

Arrived on time

Arrived on time.
Very helpful and informative delivery personnel.

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Customer service was good.

Customer service was good. No problems. 🎯

29 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Ideal product and brilliant service…

Ideal product and brilliant service with the parcel arriving in two days after ordering.

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I can't fault anything

I can't fault anything. I've always bought my gear from Richer Sounds for that reason. Prices are always fair.

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

My parents television had a problem…

My parents television had a problem with the sound. I have exactly the same television, so gave them mine. My parents are in their 80's, so far more important. I spoke to Ilias at customer care, asking whether it was worth trying to fix? He was incredibly helpful asking whether i had checked sound options and leads - which i had done. He advised me that a soundbar & subwoofer could fix the problem, also that as my parents are slightly deaf, the base from the subwoofer might actually help more than ordinary sound. He's absolutely right! It's brilliant! Unfortunately it's so good i'm using it :)

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Outstanding in every way

Outstanding in every way, 6yr guarantee too. Cheapest around with amazing quality and customer service ⭐️⭐️⭐️⭐️⭐️

1 ottobre 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great product

Great product, great service.

BUT - still not heard from my Price Beat Enquiry that was lodged on the 3rd October.

5 ottobre 2026
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Risposta di Richer Sounds - Websales

Thank you for your 5 star review!

Valutata 5 stelle su 5

Great prices

Great prices, quick delivery. Would definitely recommend

2 ottobre 2026
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Risposta di Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

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