Richer Sounds - Swiss Cottage Recensioni 

Omar was very knowledgeable and extremely helpful. He made it a great experience.

Paul at Swiss Cottage took great care in showing us what available models they had for my requirements, and allowed us enough time at the audio test room to pick our preferred options.

The customer relations agent was courteous, knew his product range very well and followed through on the company’s delivery promise.

Excellent service, very knowledgable and extremely competitive pricing...and really friendly too! Recommended.

Amazing Service amazing staff at Richer Sounds Swiss Cottage,Ollie,Omar and fillip helped me a lot with my purchase I can highly recommend buying from this retailer.

Good price for an excellent turntable. Oli was very helpful and friendly. I appreciated his follow-up call. It's a great shop.

It was a very warm welcome

I was looking for a stand alone blue tooth speaker, not knowing that there were alternatives, but wanting a great sound for the music I listen to . I was extremely fortunate that I was helped by Filip at Richer Sounds Swiss Cottage who asked the type of music I listen to and showed me the various options , before then playing my music to me in the demo room. His knowledge and helpfulness, to the extent of setting up the KEF speakers in my home , highlights the value of going to the shop rather than buying on-line.
I could not be happier with the service I received from Richer Sounds and Filip.
Thank you
Barry

Had an outstanding experience with Oli: super knowledgable and helpful. Got my family for the experience!!

Usual terrific service, with knowledgeable, friendly staff. Have purchased many things from Richer Sounds in the past and they will always be my first stop - be that audio, TV or 4K projectors

Ordered online, fast delivery,good communication. Waiting for me when i arrived at shop. Highly recommended!

HOW FRIENDLY AND HELPFUL THEY WERE

Exceptional and flexible service - many thanks!

Item was in stock and reserved for me. Collection was easy and the device well priced.

Excellent service on product which failed after 5 years. Gave me option of either a full repair or gift vouchers towards new TV

Extremely helpful and responsive to e mail when it came to helping me to choose the right product for our needs. Never really a given when it comes to consumer tech retail, sadly. Should be the first and last principle of customer service.

amazingly helpful staff with exchange and also with delivery
100 % sort of service a lot of other businesses could learn from

I spent some time on the phone with Omar. I was interested in purchasing a television, but I had a few questions.

I’ve seldom encountered such fantastic customer service. Omar was knowledgeable, professional, yet friendly, and he went out of his way to be helpful. Throughout, I didn’t feel rushed, but he was quick to answer my questions and process the transaction.

Richer Sounds' competitive pricing, solid reputation, and excellent customer service convinced me to buy from a great British company rather than an online American giant that doesn’t pay taxes. That felt good.

The service and knowledge of people in the store. This is the 4th time I have been back there buying new equipment.

I’ve been going to Richer sounds for a few years now, and I always find I get a good deal. Even if I shop around I always get the best deal from them.Free delivery on TVs for example, I can’t think of anything negative. Ive always had a positive experience dealing with them.