Richer Sounds - Swiss Cottage Recensioni 

1086
TrustScore 5 su 5

4,9

25 Northways Parade, NW3 5DN London, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I went looking for better headphones and Oli at Swiss Cottage branch was very helpful and knowledgeable. He also discussed and demonstrated some other equipment I was interested in. Very good service... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Paul was extremely helpful and the television was delivered very quickly. John installed it for me a couple of days later and his expertise was absolutely amazing. I really appreciate the simpl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Filip at Swiss Cottage was very patient as I was very confused about choice. Once I had made a decision He expedited delivery for next day. Richer Sounds seems to have one of the most comprehensive se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Oliver, my sales person was the best I have come across. I walked in because it was the closest branch, but I am so glad I did. Ended up buying a high end Cambridge Audio amp and a CD player. And at... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1086)

23.773 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Paul was extremely helpful and the television was delivered very quickly. John installed it for me a couple of days later and his expertise was absolutely amazing. I really appreciate the simplicity - for me - of the whole procedure with such assistance from Paul and John, so many thanks to both of you.

From Patricia Spencer

As I have already notified Trustpilot, Victor died last year.

25 giugno 2026
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent service

I went looking for better headphones and Oli at Swiss Cottage branch was very helpful and knowledgeable. He also discussed and demonstrated some other equipment I was interested in. Very good service without any pressure or hassles.

2 luglio 2026
Non scritta su invito
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Oliver was excellent. I will go back

Oliver, my sales person was the best I have come across. I walked in because it was the closest branch, but I am so glad I did. Ended up buying a high end Cambridge Audio amp and a CD player. And at prices that matched anything online! Oli allowed me to take as much time as I needed, organised a demo to let me hear similar equipment, and never put any pressure. I will go back for more (big screen TV, etc.).

27 giugno 2026
Non scritta su invito
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Valutata 5 stelle su 5

EXCELLENT SERVICE FROM FILIP

Filip at Swiss Cottage was very patient as I was very confused about choice. Once I had made a decision He expedited delivery for next day. Richer Sounds seems to have one of the most comprehensive selections of Hi Fi brands and related accessories available

22 giugno 2026
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

The staff at your Swiss cottage branch…

The staff at your Swiss cottage branch (especially oli) have been excellent, very helpful and friendly, will use this store again

22 giugno 2026
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Oli was very helpful

Oli was very helpful. Made recommendations and provided all of them (and lots of time) to try them out in the back room. Came to my flat to install the tech (and the control app) to ensure everything worked properly. Followed up to make sure the turntable I bought for my son was working as well.

8 giugno 2026
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Bought a high end DVD player from Oli

Bought a high end DVD player from Oli, who was very helpful about exchanging one unit for another and also showing me various TVs and stands. There was absolutely no pressure to buy or influence my choice. Good customer service is very rare today and this was exceptional.

19 giugno 2026
Non scritta su invito
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The staff

The staff,
Were helpful on the phone and in the shop
gave good advise , I purchased a small gift for a friend
it was nice surprise and went down well.
Thank you all ,now I have to save for my speakers
HG.

6 giugno 2026
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

I have been with Richer sounds for…

I have been with Richer sounds for nearly 20 years, and I've always received 5* service from them.
Very unbiased, and say what they really want to say.

5 giugno 2026
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Brilliant hifi shop

Brilliant hifi shop. Paul and Oli were amazing. So knowledgeable and helpful! Couldn't ask for better service. Thank you! Lindsay

29 maggio 2026
Non scritta su invito
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

A First-Class Buying Experience

I had an outstanding experience with Richer Sounds in Swiss Cottage when purchasing a turntable and WiiM streamer. Oli was knowledgeable, responsive, and very easy to deal with throughout the process. He provided clear advice and helpful technical support at every stage, and his sense of humour made the experience even more enjoyable! Excellent customer service from a longstanding local retailer that I would recommend without hesitation.

19 maggio 2026
Logo di Richer Sounds - Swiss Cottage

Risposta di Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più