Richer Sounds - Swiss Cottage Recensioni 

1095
TrustScore 5 su 5

4,9

25 Northways Parade, NW3 5DN London, GB


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Valutata 5 stelle su 5

We received excellent service from Omar and Oli at Richer Sounds Swiss Cottage. Very responsive and helpful to design and coordinate AV for the design of a media room. Thank you Builders by Design

L'azienda ha risposto

Valutata 5 stelle su 5

I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

One of the best purchase i ever did with this guys 6 years warranty on my TCL 55C7K ,and the TV is actually amazing ,better than Sony . Cost minimum for a very high specifications adn quality of t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A great experience is one that goes completely to plan. I spoke to a very helpful and polite salesman and my order was delivered the next day. A very competitive price added to the delight. Thankyou

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1095)

24.168 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent and Responsive Service

We received excellent service from Omar and Oli at Richer Sounds Swiss Cottage. Very responsive and helpful to design and coordinate AV for the design of a media room. Thank you Builders by Design

4 agosto 2026
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Risposta di Richer Sounds - Swiss Cottage

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

It looks, it sounds good and it does you good.

A great experience is one that goes completely to plan. I spoke to a very helpful and polite salesman and my order was delivered the next day. A very competitive price added to the delight. Thankyou

29 luglio 2026
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Risposta di Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

One of the best purchase i ever did…

One of the best purchase i ever did with this guys
6 years warranty on my TCL 55C7K ,and the TV is actually amazing ,better than Sony .
Cost minimum for a very high specifications adn quality of the TV
well done Richer Sounds

4 agosto 2026
Non scritta su invito
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Risposta di Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Simply the Best

I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I had a replacement set delivered to my home the following afternoon. Such friendly and helpful staff at Swiss Cottage. Thank you so much...

22 luglio 2026
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Risposta di Richer Sounds - Swiss Cottage

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Real people

The people at Richer Sounds Swiss Cottage are actual people. They were there when I called, listened when I explained the problem (a faulty TV), and offered help. They were patient, thoughtful and keen to improve the situation. Refreshing.

22 luglio 2026
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Risposta di Richer Sounds - Swiss Cottage

Thank you for your 5 star review!

Valutata 5 stelle su 5

Excellent service

Paul was extremely helpful and the television was delivered very quickly. John installed it for me a couple of days later and his expertise was absolutely amazing. I really appreciate the simplicity - for me - of the whole procedure with such assistance from Paul and John, so many thanks to both of you.

From Patricia Spencer

As I have already notified Trustpilot, Victor died last year.

25 giugno 2026
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Risposta di Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent service

I went looking for better headphones and Oli at Swiss Cottage branch was very helpful and knowledgeable. He also discussed and demonstrated some other equipment I was interested in. Very good service without any pressure or hassles.

2 luglio 2026
Non scritta su invito
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Risposta di Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

EXCELLENT SERVICE FROM FILIP

Filip at Swiss Cottage was very patient as I was very confused about choice. Once I had made a decision He expedited delivery for next day. Richer Sounds seems to have one of the most comprehensive selections of Hi Fi brands and related accessories available

22 giugno 2026
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Risposta di Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

The staff at your Swiss cottage branch…

The staff at your Swiss cottage branch (especially oli) have been excellent, very helpful and friendly, will use this store again

22 giugno 2026
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Risposta di Richer Sounds - Swiss Cottage

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Oli was very helpful

Oli was very helpful. Made recommendations and provided all of them (and lots of time) to try them out in the back room. Came to my flat to install the tech (and the control app) to ensure everything worked properly. Followed up to make sure the turntable I bought for my son was working as well.

8 giugno 2026
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Risposta di Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Bought a high end DVD player from Oli

Bought a high end DVD player from Oli, who was very helpful about exchanging one unit for another and also showing me various TVs and stands. There was absolutely no pressure to buy or influence my choice. Good customer service is very rare today and this was exceptional.

19 giugno 2026
Non scritta su invito
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Risposta di Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

The staff

The staff,
Were helpful on the phone and in the shop
gave good advise , I purchased a small gift for a friend
it was nice surprise and went down well.
Thank you all ,now I have to save for my speakers
HG.

6 giugno 2026
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Risposta di Richer Sounds - Swiss Cottage

Thanks for your kind review, we look forward to your next visit.

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