Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Leggi di più
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I called in as I happened to be near the Southampton store, after considering a sub woofer for some while. Ben was terrifically helpful, not pushy, but after checking my needs and current set-up, reco... Leggi di più
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Great Service!! Ordered online, arrived the next day. The guy I spoke with was knowledgeable and very helpful making the small purchase pleasurable. Always loved Richer Sounds, superb product range, h... Leggi di più
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It is always an excellent experience dealing with this company. I have dealt with them over many years. The engagement with the staff has always been such that I have never found better. Southampton... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Regno Unito
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R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton

Risposta di Richer Sounds - Southampton
It’s always a pleasure to deal with the staff at Richer Sounds in Southampton. They all great to deal with and such a wealth of technical knowledge. Thanks for your help today Ben.

Risposta di Richer Sounds - Southampton
Felt welcome and not jumped on
Good knowledge of the product

Risposta di Richer Sounds - Southampton
Outstanding service and advice from Tom, purchase and delivery couldn’t have been smoother - thank you

Risposta di Richer Sounds - Southampton
I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.

Risposta di Richer Sounds - Southampton
Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.

Risposta di Richer Sounds - Southampton
Visited the store to check on actual definitive dimensions of an item - foot location underneath! Didn't have the right stock, but James willingly engaged in sorting out the actual unsuitability of the item. Would have stayed longer but was also playing beat-the-traffic-warden. Phoned the store the next day to order the right item but got bounced to Brighton store, becasue they were physically closed, where Rosie took my order and got it delivered to the Southampton store for me to pick up the next business day. Picked up my item after a confirmation call to say it had arrived. Fabulous.

Risposta di Richer Sounds - Southampton
Always a good service from staff that know what they’re talking about. Great quality products. I Would always recommend Richer Sounds in Southampton

Risposta di Richer Sounds - Southampton
Great service from Tom, helped me choose cables and carried a box to
my car for me.

Risposta di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton
Rob and his staff are a credit to Richer Sounds that’s why over the years I have bought many items from the Southampton branch and continue to do so. They have a great deal of experience and knowledge and nothing ever seems too much trouble. I always feel I can pick up the phone and speak to a member of staff if I need help.

Risposta di Richer Sounds - Southampton
We were updating our TV, I was unsure as to which TV to purchase. I spoke with Rob who was extremely helpful and helped me decide the correct tv for us . It is perfect for our lounge, great picture and great sound.
service was first class. I would highly recommend Richer Sounds to my friends. Thank You.

Risposta di Richer Sounds - Southampton
Genuine interest and expert advice from friendly staff.

Risposta di Richer Sounds - Southampton
Sending Blessings to Rob and the team at Soton/ Richer sounds.
As always/ top notch.
Nice.

Risposta di Richer Sounds - Southampton
I bought my television from a different Richer sounds shop in London (my second TV from the company) but after verifying my details Ben did not hesitate to help me with replacing a faulty remote on the generous warranty offered with my TV. No fuss, no bother, on its way to me within 24 hours. I have always had good service with Richer Sounds, thank you Ben!

Risposta di Richer Sounds - Southampton
We always shop at Richer Sounds because their Product knowledge and experience in all audio and visual products is excellent and we always get the right product for us.
Customer service is 5 stars and brilliant warranty on all items.
Ben and Tom sorted our purchase very efficiently 5 stars

Risposta di Richer Sounds - Southampton
Excellent service, arrived quickly but didn't fit the apple tv, they were fantastic and rectefying the problem. Thank you
Both the online and in-store service (telephone call in this instance) was exceptional. I had a number of questions regarding the differences in my potential choice of purchase, and the people I spoke with couldn't have been more helpful.

Risposta di Richer Sounds - Southampton
Knowledgable sales staff, experience and knowledge is lost on a lot of outlets these days but in Richer Sounds the purchasing experience is a pleasure.

Risposta di Richer Sounds - Southampton
Couldn't have had a better experience. Someone helped me as soon as I entered the store and took me through the different options for what I was looking for (a turntable and speakers). They did me a great deal so I could stick to my budget, and I got something much better than if I just bought a package online. Plus everything I wanted was in stock so I managed to take it home the same day. Would definitely recommend Richer Sounds.

Risposta di Richer Sounds - Southampton
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