Richer Sounds - Reading Recensioni 

1767
TrustScore 5 su 5

4,9

114 Oxford Road, RG1 7NE Reading, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Leggi di più

Valutata 5 stelle su 5

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My husband Bought a fantastic sounding soundbar but found it too complicated, setting up to work withmusic streaming services by wi fi instead of the normal Bluetooth. Spoke to the manager and st... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1767)

23.820 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great company,

Very knowledgeable, know there stuff, helpful

29 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Richer Sounds as always were helpful…

Richer Sounds as always were helpful and happy to provide advice.
On this occasion I knew what I wanted to purchase do little advice was needed.
They were still courteous and explained the details of the extended warranty.

28 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I was extremely pleased with the help…

I was extremely pleased with the help Dan at your
Reading store gave me. I was having problems with my
wireless headphones and he was extremely helpfull and knowledgeable I could not have wished for better
service. The Reading Store should be extremely proud
having him as a member of their team.
Kind Regards. Brian Fitchett.

2 aprile 2026
Non scritta su invito
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Good service

I was looking to trade in an older amp but due to its age and no box, this wasn’t an option, however the sales agent offered me a discount similar to what the trade-in value would’ve been. I felt this was good service from the staff member.

The goods arrived when requested and am very satisfied.

24 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Great service and advice.

Great service and advice.
Very helpful.

22 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Best service from Reading Store

Best service by Steve from Reading Store. Helpful, kind, knowledgeable & got my queries & online order sorted. Prompt delivery aswell. Happy customer :) Thanks.

20 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Great experience with Richer Sounds…

Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

19 marzo 2026
Non scritta su invito
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thank you for your 5 star review!

Valutata 5 stelle su 5

Always great service

Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

17 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Wouldn't go anywhere else for a TV…

Wouldn't go anywhere else for a TV brilliant service great price and a six year guarantee you don't get this anywhere else so always my first choice go to shop

13 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great team at Reading

Great team at Reading, big shout out to James, went in dead set on a particular brand, showed me another option which gave me food for thought. Also changed my view on soundbar set up rather than the full AV set up I have but no longer the room for it.
Really please with the TV/Soundbar combo and thank you for honoring your price quoted, very happy

12 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Best in the u.k

I think richer sounds is the best place for tvs and other systems and there price beater is OP

11 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great advice resulting in an informed choice

I went in looking at a specific TV, which was made available to me to look at. However, Dan asked me a number of questions to understand what I was really looking for and offered some alternatives, ultimately resulting in me changing my mind. Combined with a refurbished model being available I ended up with a better TV than I was looking for originally and at a lower price. Now that the TV has been delivered and installed, I'm very happy with the performance. No issues at all with the service.

7 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thank you for your 5 star review!

Valutata 5 stelle su 5

Excellent service at Richer Sounds.

Excellent service at Richer Sounds.

Steve at Richer Sounds was very attentive and quickly identified our needs and budget. As a result, we bought our new 55" OLED LG TV from them and have not looked back since! It has MARVELLOUS picture and sound quality. All thanks to Steve!

7 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Great advice and service

Steve was helpful on my first prospective first visit - providing expert advice about how I might add on to the equipment I already own; and the second when I returned to buy. Great service.

7 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

A Philips TV update went wrong and…

A Philips TV update went wrong and bricked it. The five year warranty paid out, so why would I buy from anywhere else? Richer Sounds is brilliant.

22 maggio 2025
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Dan from the Oxford Road store has been…

Dan from the Oxford Road store has been a great help for me every time I have been in contact.

After asking questions outside of store hours, I was called within the hour of opening the next day 2 out of 2 times. Helped me source and deliver stock from another store to my address and gave fantastic and preemptive advice. Awesome stuff!

5 marzo 2026
Logo di Richer Sounds - Reading

Risposta di Richer Sounds - Reading

Thank you for your wonderful feedback

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più