Richer Sounds - Reading Recensioni 1732

TrustScore 5 su 5

4,9

114 Oxford Road, RG1 7NE Reading, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

i visited a RS shop recently to listen to bookshelf speakers and came away dreaming of a floor standing model made by Dali. It was important to see and listen to various speakers to get a better sense... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All went well , no problems , staff friendly. I purchased a sound system for my Son- In- Law. Easy to set up and all performing well. I recommend Marantz/Denon for quality systems . The whardale Ev... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Richer Sounds Reading on a number of occations and have always had a great experience. 18 months ago I had the itch to upgrade my 40 year old speakers so arranged a Demo with James who was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Regular shopper at RS over the years. Called in to discuss what I wanted as I couldn't get to a store, chatted about part-ex on old audio and got helpful advice that suggested in my case I'd be better... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Valutata 5 stelle su 5

GREAT SERVICE AND STAFF ARE ALWAYS VERY…

GREAT SERVICE AND STAFF ARE ALWAYS VERY PLEASENT, ALWAYS PURCHASE MY TV'S AND AV RECEIVERS FROM THEM . READING IS A BRILLIANT SHOP AND THEY DO GREAT PRICES.EVEN THERE AFTER SERVICE IS TOP NOTCH WHICH IS SOMETHING YOU DO NOT GET WITH A LOT OF PLACES THESE DAYS

28 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I always fine Richer Sounds is easy to…

I always fine Richer Sounds is easy to deal with competitive pricing.

26 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Rory in the Reading branch was very…

Rory in the Reading branch was very helpful and new his product kniwledge was very good. He was very polite listened to what i was saying and chise the right system for myself. Thank you Rory 😄in future i will be going bk to Richersounds for more of my home systems equipment.

25 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Very helpful

Very helpful, great service.

23 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Expert

Expert, patient and friendly help and advice - always

21 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Really friendly

Really friendly, knowledgeable and efficient. Thank you to the Weybridge team.

16 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Delivered late but that was traffic…

Delivered late but that was traffic congestion. Good to see my product was securely strapped in. Sound bar was different to one advertised. I'm not an expert so don't know if it is of the same spec or better or worse?

14 aprile 2026
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Risposta di Richer Sounds - Reading

Thank you for your 5 star review!

Valutata 5 stelle su 5

Superb service

Recently went into the Reading store, looking for some advice about upgrading my Ortofon 2M Blue to a Bronze. Dan was extremely helpful, must have noticed my trepidation when we were talking about changing the cartridge, and he offered to fit it for me! The Bronze cartridge and stylus arrived the next day, took it in with the headshell, expecting to leave it for a few days, but received a call later that afternoon to say that it was done (by Steve, the manager).
Extremely good service, and I am very pleased with the result - now happily working my way through my favourite albums, and hearing stuff which I never knew was there.

10 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

Choosing speakers

We spent a happy hour auditioning 3 sets of speakers before choosing the Focal. Dan was very helpful throughout, indeed he recommended the Focal speakers, which were on sale at a good discount.
All in all a very satisfactory experience.

29 marzo 2026
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Risposta di Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

I rang in to check availability of a set of B&W speakers

I rang in to check availability of a set of B&W speakers and spoke to Dan on Friday. He gave me some great advice on an appropriate set of speaker cables and I placed my order over the phone for the speakers and cables. Steve rang me on Monday to say the speakers had arrived. I collected on Tuesday - all super smooth. Thanks to Dan, Steve, Rory, and Luke for a great buying experience.

10 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Excellent service and good price

Excellent generally, but also solved a set-up problem over the phone with relative ease. Also, easy to reach on the phone to get immediate help.

10 aprile 2026
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Risposta di Richer Sounds - Reading

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Great Service

I made my order over the phone. The advisor was very helpful & patient. My order went through with no problems & was delivered promptly. 6 year guarantee really appreciated.

10 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Top retailer.

Quality products at reasonable prices. Great technical backup.
Delivery times spot on.

16 aprile 2026
Non scritta su invito
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Risposta di Richer Sounds - Reading

Thank you for your 5 star review!

Valutata 5 stelle su 5

Steve was magic!

Steve, the store manager, helpful, not pushy, knows his stuff and took his time - excellent customer service

9 aprile 2026
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Risposta di Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Outstanding service

I am very impressed with the service the whole team at Richer Sounds Reading provided.
A super knowledgeable, professional and friendly team who went above and beyond to ensure I was happy with my purchases.
It's not often you find such outstanding customer care along with very competitive prices.

4 aprile 2026
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Risposta di Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

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