Richer Sounds - Milton Keynes Recensioni 

1843
•
TrustScore 5 su 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(1843)

24.593 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Colour me happy

Excellent advice form Richard in the Milton Keynes store - my mother was looking for a bedroom TV, and after listening to what she needed, Richard showed us some options including the Hisense, which we bought because of its Freely functionality and picture quality.

Although it wasn’t in stock when we bought it, Richard kept us updated on progress and was in store for the handover.

Excellent service from an excellent Richer Sounder.

31 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Valutata 5 stelle su 5

The staff team had great knowledge…

The staff team had great knowledge about all the systems for sale, giving us time to consider, with no pressure to buy… all felt like a pleasant purchasing experience.

28 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Valutata 5 stelle su 5

LG OLED48C5 TV

Excellent across the board. Very knowledgeable, friendly staff and a competitive price which matched or bettered any other offers available. Arrived promptly and I was contacted the day before with a time slot then again 1 hour before delivery. Cannot fault, 5 stars.

30 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

As always great experience and advice…

As always great experience and advice at hand. Purchased Sonos Mini-Sub and collected from store. With a 6 year warranty what’s not to like.

30 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great advice from store

Great advice from store, purchased made over phone. Went with TCL mini LED and very happy. Sound is great.
Delivered first working day, very happy.

28 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Helpful

Helpful, friendly staff who take time to provide relevant information on products.

24 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

I received really knowledgeable advice…

I received really knowledgeable advice from a staff member in Milton Keynes. The process was quick and easy, and delivery very efficient. Would highly recommend.

19 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

The helpfulness of everyone and taking…

The helpfulness of everyone and taking the purchases to the car for me. Very appreciative

19 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Just had another great experience with…

Just had another great experience with Richersounds. The DAC I bought had some tech problems when setting up. However, I received exemplary care and attention and everything was resolved. Will certainly return.

28 marzo 2026
Non scritta su invito
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Risposta di Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Super helpful

15 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Valutata 4 stelle su 5

CD player it was a very good experience

it was a very good experience

19 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks very much for taking the time to leave your review. I’m so pleased to read about your positive experience with the team in Milton Keynes!

If we can help with anything in the future, please don’t hesitate to get in touch at..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valutata 5 stelle su 5

Polk sigma 2

Due to my hearing problems Adam was able to tell me which one would be the best forme. He was not wrong. Brilliant soundbar by polk. Instructions easy to follow.

19 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Excellent service

Excellent service. The salesman even carried out the TV that I had purchased to my car. The sound bar that I was going to collect was not in stock but was delivered within 2/3 days. A great new tv & sound bar from L&G.

15 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Excellent help from Richard in RS…

Excellent help from Richard in RS Milton Keynes when demoing a couple of potential new Amplifiers. I chose the Cambridge Audio AXA35 to replace my 20 year old Marantz and I am very happy with the purchase. It sounds great. Cheers.

13 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Valutata 5 stelle su 5

A sterling service throughout. 🙏

I'd like to say a big thankyou to Adam, who made my recent experience a real pleasure. I visited the store with a plan to upgrade all of my equipment. His knowledge and experience served to relax me that what I was looking to purchase was correct for my needs..
I ended up revising my original plan and trusted his advice. The guys in store are unbiased and give honest opinions. The whole team are such nice guys, and I can see why people favour the service over other businesses.. I came away very happy, and felt very well looked after! Long may the store continue to provide such a great service.. Thanks so much Adam & his colleagues. Bravo 🙌
Kind Regards.
Mr Phillips.

12 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Fantastic service

Guys in the store at Milton Keynes are very helpful and honest to look for the best requirements.
I cannot fault them and I would recommend them in a heartbeat.

8 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

My click and collect order was ready…

My click and collect order was ready the next day and the staff even carried it out to my car, which was very nice of them.

11 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Samsung smart oled tv

Had an idea what we wanted but Assistant was extremely helpful and explained all to us...took tv away same day.

11 marzo 2026
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Risposta di Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

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