My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Leggi di più
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My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Leggi di più
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I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Leggi di più
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They were able to access a product I wanted even though it wasn’t part of their regular stock and it was supplied to me the following day at a price £150 cheaper than anywhere else I could purchase it... Leggi di più
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Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, Regno Unito
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My husband and I were helped to purchase the correct television to meet our needs. Gilbert was knowledgeable, patient and reassuring because of our specific requirements. All the staff were friendly and helpful. They also price matched.
Excellent service.

Risposta di Richer Sounds - Milton Keynes
Purchased a wiim vibelink amp(open box)via the telephone, Andrew the guy that took the call couldn’t have been more helpful, he even saved me an extra 20% off by signing me up to VIP. Amp was delivered quick and I couldn’t be happier with my purchase👍🏻

Risposta di Richer Sounds - Milton Keynes
I recently bought a Sonos Ultra Arc, Sub and rears from Richer Sounds and dealt with Adam and Aidan, both were absolutely superb, extremely helpful, great communication and delivery. I would highly recommend Richer Sounds, particularly the guys I had the pleasure of dealing with at Milton Keynes!

Risposta di Richer Sounds - Milton Keynes
I purchased a Wiim Lite speaker at a good price with the VIP membership. Helpful telephone sales. Fast delivery. Really pleased.

Risposta di Richer Sounds - Milton Keynes
had an excellent fist experience. had no idea what i needed tv wise. telephoned in spoke to an advisor explained what I did and didn’t want to the guy was extremely knowledgable and patient and I was able to make the purchase over the phone. Tv arrived and was exactly what i wanted. will certainly be using these guys again and recommending them

Risposta di Richer Sounds - Milton Keynes
Great customer service, and advice. Great delivery service, very happy with the TV we bought. Thank you.

Risposta di Richer Sounds - Milton Keynes
Great Service at my local Richer Sounds, bought an open box at a discount, and added a 6 year guarantee and went home.
Plugged is and it work ok, now I am learning how to use it.

Risposta di Richer Sounds - Milton Keynes
Second time I’ve reviewed this transaction. Used six year warrantee & and replacement tv now going well. Thanks Wayne & the team.

Risposta di Richer Sounds - Milton Keynes
Adam is the standout performer in my view. He is always helpful and polite, and he provides the best customer service you could wish for. I've always been a supporter of Richer Sounds, but even more so because of people like Adam, who are an asset to this organisation.

Risposta di Richer Sounds - Milton Keynes
The guys at Richer sounds in Milton Keynes went above and beyond my expectations! Dealing first with me on the phone answering all of my questions and reserving the model I wanted - then opening the shop early on Sunday (Vip member) to go through everything about my new LG OLED TV purchase and then telling me I will be receiving a free LG soundbar and woofer which was the icing on the cake !! Absolutely the best place for outstanding service and quality equipment at the best prices available !

Risposta di Richer Sounds - Milton Keynes
Good honest opinions of staff and did not seemed rushed at any point in choosing what i was after
A very good experience
I have used Richer Sounds for many years

Risposta di Richer Sounds - Milton Keynes
Very helpful and knowledgeable staff. Polite and patience
Good selection of products.

Risposta di Richer Sounds - Milton Keynes
I'd been watching the Eversolo CD Play for a while, reading and watching reviews etc and decided to take the plunge on the Thursday afternoon, contacting the Milton Keynes RS store to find out whether it was a stock item. It wasn't but Richard informed me that getting one in for the following day would be possible. So I decided to complete the transaction, Richard providing an unprompted £10 discount and then talking me through the telephone approval process.
Sure enough the following morning I received a call before store opening to tell me the Play had been delivered and that I could pick up that afternoon. All rather excellent, as is the product.

Risposta di Richer Sounds - Milton Keynes
Great product range .
Extremely helpful staff (especially if your in a rush)
I would definitely purchase from Richer sounds again.

Risposta di Richer Sounds - Milton Keynes
Order placed. Good communication. And quick pickup in store. All as desired
Initial phone contact quick and easy resulting in a return to shop, nominally for testing. However, they decided just to replace which was fine by me, especially as they renewed the full 6 years warranty even though I had used 3 already. They even registered it at the time so nothing for me to do.
Great customer experience at The Richer Sounds Milton Keynes Branch. I am a long time Richer Sounds customer but purchased 2 expensive Cyrus CD players, one from another retailer and one direct from Cyrus. Both have encountered issues, with my current CDi player failing after light use. These are all £1000+ units.
Cyrus’s customer service could best be described as 'uninterested' to be frank but all the guys at MK (Andrew the Field Sales Manager in particular) have been brilliant. The team there have gone over and beyond what I would have expected in terms of customer service. Cyrus is lucky to have great dealers supporting them or frankly they would be out of business given their ‘couldn’t care less’ attitude..

Risposta di Richer Sounds - Milton Keynes
As a returning customer i was pleased that the same high standards of friendliness and technical information were still in evidence.Well done and thank you for a great deal,very very pleased

Risposta di Richer Sounds - Milton Keynes
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